Wer nutzt diese Software?

Lodgix bedient Ferienhausverwalter*innen und -eigentümer*innen, die ein gutes Produkt zu einem fairen Preis und gleichzeitig einen erstklassigen Kundenservice wünschen. Keine leeren Versprechen.

Durchschnittliche Bewertung

162 Bewertungen
  • Gesamt 4.9 / 5
  • Benutzerfreundlichkeit 4.7 / 5
  • Kundenservice 4.8 / 5
  • Funktionen 4.7 / 5
  • Preis-Leistungs-Verhältnis 4.8 / 5

Produktinformationen

  • Startpreis 49,99 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Lodgix.com
  • http://www.lodgix.com
  • Gegründet 2006

Über Lodgix.com

30-tägige Testversion, keine Kreditkarte. Kostenlose Einrichtung/Unterstützung. Keine Verträge. Monatliche Pauschalpreise. Integriert in authorize.net und stripe.com. Umfassendes WordPress-Plug-in und API. Integriert in Airbnb, HomeAway, Book it Now/Instant Book, Flipkey, Facebook, Booking.com und Expedia. Umfasst auch elektronische Unterschriften, Türschlosscodegenerierung, Arbeitsaufträge, Reiseversicherung, Schadensschutz und MailChimp-Integration. Besitzer- und Mitarbeiterportale mit Abrechnungen und Zugriffsbeschränkungen sind ebenfalls verfügbar.

Lodgix.com Funktionen

  • Arbeitsauftragsverwaltung
  • Eigentümer-Aussagen
  • Gast-Kommentare / Bewertungen
  • Gebühren- / Kommissionsmanagement
  • Haushaltungsmanagement
  • Immobilien-Datenbank
  • Kontaktmanagement
  • Leadmanagement
  • Lieferanten-Management
  • Reservierung-Management
  • Zahlungsabwicklung

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Die hilfreichsten Reviews für Lodgix.com

A Program for those who can "Think Out-of-the- Box"

Bewertet am 14.11.2019
Edward R.
Operations Manager
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Lodgix has improved our efficiency tremendously.
Lodgix has improved our bottom line.
Lodgix has given our smaller property the ability to be more professional looking and to compete with the "big boys"!
We operated both our WolfBay and Lodgix simultaneously for 10 months to make sure we were satisfied.
When we have an issue...we email thru the program and usually get a response in 5 +/- minutes.

Vorteile: Lodgix had U.S.A. support.
Lodgix ads said that their cloud program was stable and dependable...after 2 1/2 years of usage...it is!
Our system can be accessed from muliple computers, tablets or even our cell phone to book place a reservation into the system.
We needed software that could be adaptable...Lodgix software accomplished this.
As a smaller property, we needed both long and short term rental capabilities...Lodgix software did that!
Our WordPress website functions seamlessly with the Lodgix program.
The on-line booking and credit card processing modules have streamlined our reservations and made our business more profitable.

Nachteile: Honestly, fear of the unknown. Setting up a new software program after using another for 20 years was quite a job. The terminology that software developers use and the language that many in the hospitality industry is slightly different. After we had charted the two sets of terms side by side...we adapted.
Some of our forms and spreadsheets were not able to be used in the Lodgix system...we adapted.

Ticks ALL the boxes!

Bewertet am 8.11.2019
Helen T.
Business Owner
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: From the beginning, these guys have been super helpful. The software is really easy. The pricing is very reasonable, with the option to have add ons at additional cost. There have not been any glitches over the years, the system has never 'gone down' and business has grown because of Lodgix.

Vorteile: Ease of use. We very quickly could load up our multiple properties and get the business up and running and fully operational very quickly, when we changed over from our last PMS.
The software works equally well for Australian businesses, even though the company is US based
My staff find it easy to navigate and training has been no problem with the Tutorial Manual that is provided.
I love that the guys are constantly improving things, and nothing is static. There is always great changes that are taking place.
We opened up second business and automatically went to Lodgix for our PMS. There was no need to shop around, I couldnt be happier with the product we have.
Totally love that the guys always respond to any questions we have. Even though we have a time delay of 12 hours difference, I have often had replies out of business hours from them. I sincerely thank them for their customer support. It is always clear, concise and helpful.

Nachteile: I would dearly love it if a guest could do a property search, enter date parameters, and all available holiday homes with a total price could be visible.
I do believe however that is something that the guys are working on. So that is fantastic.
Not having this function has in no way impeded our bookings, with almost 70% of our bookings coming directly through Lodgix!!

They've Thought of Everything

Bewertet am 7.11.2019
Gideon O.
Marketing Director
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I do not hesitate to recommend Lodgix, especially to smaller operators who may not need dozens of channels or the complexity of the big-dollar property management systems. If you're looking for a sophisticated PMS at a fair price, Lodgix is your answer.

Vorteile: 1) Hands down, the best part of the software is the amount of functionality packed into a simple program. It's clear that they have done their homework in setting up a truly versatile product. We are a small property with a peculiar setup: a B&B with three guest rooms and four camping cabins. We had a very hard time finding a PMS which would handle those parameters, let alone handle them well. Then we found Lodgix. We've never looked back on that decision. 2) I contacted rep a couple of times during setup, and he was both helpful and direct. I appreciated his candor when discussing features that would and would not be viable for future updates, and helping me find solutions/workarounds for my property's non-traditional setup (see item #1, lol).

Nachteile: 1) The user interface is not built with mobile responsiveness in mind, so it's a little hard to check "on the go." However, I have heard a rumor that this will be fixed in a future release. 2) This is in no way Lodgix's fault, but we found their channel manager partner difficult to work with, and ultimately we opted to take our chances with manual syncing since we are a smaller property. The auto-import feature certainly helps with peace of mind on that issue... again, they've thought of just about everything. 3) The web templates could stand a little modernizing. But, if your web designer knows what they're doing, they can make tweaks. And again, I've heard there is a new major release on the horizon, so I'm not worried in the least.

The BEST PMS out there!

Bewertet am 8.11.2019
Ricahrd K.
Property Manager
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Love Lodgix. From the beginning, the customer service has been second to none. I wish I could hire these guys to work for me. They are constantly making improvements. Nothing is static here. Constantly evolving ...but in a good way..not be cause something was broke. I cant imagine how much time using this software has saved me and at the same time, provided me with a better customer experience. I do think I am a Lodgix lifer now:) So real quick: the software works, great customer service, always growing Of the 5 PMS I have used, Lodgix by far was and is the best!

Vorteile: Deep depth is usage. So much you can do with it and it just WORKS! I have used several other channel managers/property management systems and they all never seemed to rise to a level of just being acceptable. Lodgix hits that ball out of the park everytime! Response by the team is also stellar. Not only is their response time great...they are also helpful. Unlike most service providers, they answer the phone or email real fast, but they keep you going in circles for hours and days before a resolution is met, if ever. Go with Lodgix...they really cant be beat!

Nachteile: I have been using for over 3 years now and I am still learning everyday something new. That is how in depth this software is. Of course you can get up and running within a day or so...but then you start to add layers on top of layers and that takes time. So dont let that hold you back. It takes time to make something meaningful happen.

Great Software, and Awesome Customer Service!

Bewertet am 8.11.2019
Rheannon S.
Owner
Gastgewerbe, Selbstständig
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I’ve have been very satisfied and impressed with Lodgix from day one. They have great software that’s simple to use, and great customer service.

Vorteile: I must admit that at first I was a little Leary to try Lodgix. They seemed pretty cheap compared to so many others, so I figured it probably didn’t offer the options I was looking for. Before even giving the free trial a try, I called and asked them a ton of questions. The owners were very quick to call me back, and very patient in answering everything. I was wondering about. They offered to set up an online meeting to walk me through it all which I accepted.
It was very thorough, and answered all my questions plus taught me more.
The initial set up on my website was done by a web professional. She commented on how easy it was to set up and how she was very impressed with the system.
I love the way it looks on my website, and my favorite thing is probably how simple and thorough setting up a new listing is! I manage a few different vacation rentals and love how this walks you through everything down to the smallest details. Before using Lodgix I had to send all my photos to my web designer, and send her all the info and she had to make custom listings for everything. I absolutely love that now I can simply sign into Lodgix and create new listings, and edit old ones, or change prices, or anything I want without having to have someone else do it for me. A few days into my free month trial while I was still working on setting everything up, I had already decided Lodgix was the answer I had been looking for for so long!
I would highly recommend it to anyone!

Nachteile: The only thing I’d say I had any trouble with at first was figuring out how to accept a booking. It really only took me a few minutes to figure out, and once you know how it’s pretty easy. That being said they do have links and videos that explain all kinds of things, I just hadn’t watched them because the rest of the set up was so easy I never needed the extra help. Anytime I have contacted Lodgix with a question they respond within a few minutes and will send a photo with arrows to show me what to do, or a link to a similar article so I can visually see how to do something.
They make it very simple, and their customer service is great!

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