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Firefish
Was ist Firefish?
Die durchschnittliche Arbeitsvermittlungsagentur hat viele Online-Tools: Bewerber-Tracking-System, Website, Jobbörsen, Social Media. Aber mit wenig oder keiner Integration zwischen ihnen gehen Kandidaten zwischen den Lücken an konkurrierende Personalvermittler verloren. Firefish lässt keine Lücken: Das Bewerber-Tracking-System, CRM, Website, Marketing und soziale Kanäle sind alle integriert, um Platzierungsmöglichkeiten zu optimieren.
Wer verwendet Firefish?
Professionelle Personalbeschaffer
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Bewertungen über Firefish
Excellent customer service, brilliant, user-friendly software
Vorteile:
It's interface and ability to navigate. 99% of it works and makes sense. There are a few areas of improvement, but they are always open to feedback and taking onboard new ways to improve their software. I've used other recruitment software in the past which has been very clunky and not easy to use, their functionality and ways to give us the ability to manage the system is very advanced. My team enjoy using it and it allows us to increase our workflow and conversions.
Nachteile:
A recent update of the system was one that we felt wasn't needed. It does however look nicer, but some of the ease of use was reduced. However for new users I'm sure they wouldn't notice it, and my team are getting used to the update. Despite this, I still very much recommend this system.
Antwort von Firefish Software
vor 7 Jahren
Thanks for the great feedback Lucy, we're glad you're enjoying the system and finding it better than the rest! I'll pass your feedback onto the team.
A Firefish Review: A Comprehensive Look at the Platform
Kommentare: Overall, my experience with Firefish has been positive. The platform is relatively easy to use and offers some great features for recruiters and job seekers alike. The customer service team is always willing to help and the insights provided into the job market are invaluable. The only downside is the cost of the platform for smaller companies.
Vorteile:
Firefish is a great platform for recruiting professionals. The intuitive user interface and automated processes make the process of finding and hiring the right talent much easier. The customer service team is very responsive and always willing to help. The platform also offers valuable insights into the job market and the skills necessary to make successful hires.
Nachteile:
The main downside of Firefish is that it can be quite expensive for smaller companies. The cost of the platform makes it hard to justify for some businesses and can be a barrier to entry. Additionally, the platform isn't as user-friendly as some of its competitors, making it difficult to use for those not familiar with its features.
Antwort von Firefish Software
vor 2 Jahren
Hi there, Thank you for your review! Many thanks, Amy
Feedback
Kommentare: Onboarding was good, training wasn't great everyone seems to be in a rush to get off the phone except [SENSITIVE CONTENT HIDDEN] who is an absolute superstar.
Vorteile:
Lots of functions, and features that can be utalised.
Nachteile:
A few hidden costs, if after 3 months your workload increases and Firefish isn't for you, you find yourself roped into a 12-month contract. Way too over the top for what it is supposed which makes it over complicated.
Antwort von Firefish Software
vor 3 Jahren
Hi Leon, Thank you for taking the time to leave a review. We're so sorry you ended your Firefish journey on a negative note particularly as we never had the opportunity to discuss the situation or come up with a solution together as we were unable to get in touch with you. Like most SaaS businesses, our minimum subscription is 12 months and this is highlighted clearly in our terms and pricing FAQs on our website. Upgrading to a higher-level package with more features naturally comes with additional costs but these are not hidden. We take a lot of pride in our customers' success, so I apologise that your experience didn't meet your expectations. We will certainly be taking on board your feedback regarding the training and will review internally with the team. If you'd like to discuss any of this in more detail, please get in touch you have my direct contact details. Kind regards, Louise Cunningham Director of Customer
In Betracht gezogene Alternativen:
Start up empowered by Firefish!
Vorteile:
The customer service is great, they are quick to respond to issues, happy to help when customising features in the CRM and always open to suggestions. The system was designed by those with recruitment experience and it shows, the task and workflow management is logical and the contact search capabilities and suggested matches are intelligent, adding real value to your candidate and client communications. They also had my website and CRM system set up quickly when my business was founded offering full training and support through onboarding
Nachteile:
The site doesn't fully integrate with major job boards or social media so advert response does not automatically list against your roles and instead goes into your email. There is a 365 integration that means its fairly simple to transfer these into the system but this can be time consuming if you have a high volume of response to manage.
In Betracht gezogene Alternativen:
Forward thinking CRM
Kommentare:
As the title goes they are a forward thinking crm. They are always looking to make the platform better and more efficient every day. They release weekly development updates and really listen to their client on how they can make their platform better.
Their customer service is fantastic will short lead times and always actively trying to find a solution.
Vorteile:
They have nailed candidate candidate engagement within their platform. You are able to keep easily engaging with our candidates through social channels, email and click to call. The platform is easy to use and shows users a clear path To enable them to match candidates to clients and jobs quickly.
Nachteile:
The clouds software can be limiting at times with trying to save documents on the fly and also the ability to navigate through multiple screens in one session.
