Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Phorest Salonsoftware?

>>> All-in-one-Software für Salons ab 3 Mitarbeitenden <<<
Die Software Phorest bietet dir alles, was du brauchst, um deine Kunden dazu zu bringen, öfter zu kommen, mehr Geld auszugeben und Empfehlungen zu generieren. Dazu gehören E-Mail-/SMS-Marketing, Anwendungen mit Branding und Treueprogramm (TreatCard), automatisierte Kontaktaufnahme mit Kunden, die abwanderungsgefährdet sind, sowie Bewertungen in Google, Yelp und Facebook. Darüber hinaus kannst du Termine, Bestände und Dienstpläne mühelos verwalten sowie verschiedenste Berichte über alle Aspekte deines Salons aufrufen.

Wer verwendet Phorest Salonsoftware?

Die Phorest-Salonsoftware ist das Richtige für Salonbetreiber, die ihren Kunden ein magisches Erlebnis bieten möchten, damit sie öfter wiederkommen und mehr Umsatz machen. #wirwachsenweiter

Phorest Salonsoftware Software - 1
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Bewertungen über Phorest Salonsoftware

Durchschnittliche Bewertung

Gesamt
4,8
Benutzerfreundlichkeit
4,7
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
87%
4
9%
3
2%
2
1%
1
1%
Fadime
Kosmetikstudio in Deutschland
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Man kann jeden vor warnen

1,0 letztes Jahr

Kommentare: Ganz schlecht

Vorteile:

Nichts .... bin sehr enttäuscht! Habe es 2 Monate ausprobiert.. habe meine ganzen Daten noch nicht ... ganz schlechter Service

Nachteile:

Ganz schlechter Service , sehr teuer und kann jeden nur vor warnen

Omar
Omar
General Manager in Kanada
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Phorest is the best option on the market

5,0 vor 4 Jahren

Kommentare: Our salon has 4 locations, and operate in two different provinces. With Phorest, we are able to track all 4 locations from anywhere we have the software installed. This allows our management team to make reports and help with any booking/sales issues our receptionists may have. We've found the marketing tools to be very helpful to send our clients promotions, and newsletters.

Vorteile:

- Easy multi-location implementation and support. - Consistent updates that continue to improve the software. - Meets all of our booking and POS needs. - Includes an excellent built-in rewards/points system, that has customizable features. - Very comprehensive reports that make it easy to track the performance of the business, as well as, track the personal performance of each employee, allowing the management to set goals with employees and track their progress. - Online booking system works seamlessly with Phorest's application and works with our business website/facebook page. - Reasonable pricing.

Nachteile:

- We wish the reviews could be listed directly as a Facebook review instead of something we have to post ourselves on our business page wall. - We also hope to see a better system for employee categories in the near future. If I want to change the price on one service an employee does, I have to create a new category for them specifically, and there is no way to copy and past the old category. It makes a 1 second change into a 15-20 minute ordeal.

Antwort von Phorest Salon Software

letztes Jahr

Hi Omar, We are so happy to hear that you are enjoying the software and that it's helping you to market and grow your business. If you ever need any assistance with Phorest, please reach out to your dedicated Salon Success Manager to ensure you're getting the most out of all our amazing features.

Angelica
University Intern in Ecuador
Verifizierter Nutzer auf LinkedIn
Pharmazeutika, 501–1.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Unlock Your Salon's Potential with Phorest's Comprehensive Management Platform

5,0 vor 6 Monaten

Kommentare: I had the chance to investigate Phorest as a salon management software during my internship in the pharmaceutical product development and research department. Phorest proved to be a reliable tool for effective salon operations, despite not being specifically relevant to my field. The software's client management and appointment scheduling functions supported efficient organization and improved customer experience. Wider clientele was attracted, and customer retention increased, thanks to the integrated marketing tools. Overall, Phorest proved to be a useful tool for streamlining salon operations and attaining business objectives because to its user-friendly design and extensive features.

Vorteile:

A whole range of features designed especially for salon businesses are available through Phorest. Appointment scheduling, client management, and staff organization are made simple by its user-friendly interface. The software's powerful marketing options, which include automated SMS and email campaigns, aid in bringing in new clients and keeping existing ones. The integrated point-of-sale system from Phorest makes inventory management and transactions simple. Salon owners may receive insightful information about the operation of their businesses and make data-driven decisions with the help of thorough reporting and analytics. The Phorest mobile app improves the whole customer experience by offering salon staff and customers comfort and flexibility.

Nachteile:

The price of Phorest is a disadvantage because it could be too expensive for smaller or independent salons. Some users might initially have a high learning curve and find it difficult to become familiar with all the functions and customization possibilities. Despite the fact that Phorest provides a wide range of capabilities, some unique needs or specialty salon operations could call for further modification or integration with specialized software. Additionally, sporadic technological issues or downtime may have an adverse effect on salon operations and inconvenience clients.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ok System with horrible customer service and no follow up

3,0 vor 2 Jahren

Kommentare: I’ve had a ton of ups and downs from day one. Beware what the sales team promises because it’s not likely true. And good luck if you want to streamline marketing and your online store. The store will not sync with any social media or selling platforms, so it’s essentially useless. Marketing is decades behind anything else out there.

Vorteile:

POS system is good. Easy product setup.

Nachteile:

The worst customer care I have dealt with in a very long time. The online store is very sub-par. Marketing looks horrible. System and app do not work well together. Way to expensive for the service you receive.

Antwort von Phorest Salon Software

letztes Jahr

Hi, We at Phorest are extremely sorry to hear that you've had a negative experience with us. We strive to help you grow your business and make your life easier and we clearly haven't met those expectations. Since your review, we have made huge changes to our software as a whole and particularly our online store and inventory tracking and integrations. We'd love for you to consider Phorest again and book a demo to see all our new amazing features such as.. - Online Store Overhail - Cardless Checkout - Contactless Check-In - QuickBooks/Xero Integration - Curbside Pick Up ...and so many more.

Emma
Co owner in Irland
Computer-Software
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Implementing Phorest has been an excellent experience , so motivating, engaging & professional

5,0 vor 6 Jahren

Kommentare: Phorest provides everything you need for Cilent engagement and retention including email/SMS marketing; and a loyalty program via automated reach out to clients who are in danger of lapsing plus full social media integration. In addition, I can effortlessly manage appointments, stock, rosters plus get a suite of reports on all areas of my clinic

Vorteile:

I had researched various clinic software , but Phorest to date has exceeded my expectations . To highlight my favourite feature ,the software simplifies Cilent engagement & retention , in a way clients feel valued & special - text emails etc . This automated reach out to Cilents is such a time saving feature. I do like the loyalty scheme feature this I feel will support further growth together with the intervertebral social media marketing . I like that the software has centralised stock ,staff Cilent and clinic management . The stock management feature is an excellent tool to save time in creating orders plus provides me with a suite of reports on all areas of your my clinic . The Phorest Go app is very useful & when I was setting up the Phorest team gave me lots of useful easy tips to ensure I receive and utilise all its key features . I starting the wonder how we managed before we installed Phorest !

Nachteile:

One feature that is missing but I am aware it's a work in progress is Cilent consultation sheets , consent forms . & the storage of notes , Phorest is an excellent piece of soft ware but it does tend to be more salon orientated but I feel Phorest recognise the need to incorporate a support package more suitable to clinic . The training sessions I feel would be much more beneficial in smaller groups . With Phorest there does appear to be a lot of add ons to your original purchase price and monthly fee but hopefully as phorest's software encourages growth & Cilent retention these will be an investment .