Was ist Kigo?

Kigo ist die bewährte globale Plattform für Profis des kurzfristigen Managements, so dass Unternehmen mühelos ihre Immobilienportfolios und Umsätze vergrößern können. Unternehmen auf der ganzen Welt verwenden Kigos komplette Ferienhaus-Software-Lösung, um Buchungen und Anfragen für mehrere der Immobilien ihres Portfolios einfach zu verwalten. Mit Lösungen wie Channel-Management, Websites, Zahlungen, Betrieb, Wartung und mehr - wir sind hier, um dir zu helfen, dein Geschäft auf die nächste Ebene zu heben.

Wer verwendet Kigo?

Kigo für Ferienhaus-Management-Profis mit einer beliebigen Anzahl von Immobilien und jedem Erfahrungs-Level. Wir sind hier, um deine individuellen Geschäftsanforderungen zu unterstützen.

Wo kann Kigo bereitgestellt werden?

Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • RealPage
  • Ansässig in Richardson, USA
  • 2015 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Brasilien, Kanada, Vereinigte Staaten

Sprachen

Deutsch, Englisch, Französisch, Italienisch, Russisch und 1 weitere

Über den Anbieter

  • RealPage
  • Ansässig in Richardson, USA
  • 2015 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Brasilien, Kanada, Vereinigte Staaten

Sprachen

Deutsch, Englisch, Französisch, Italienisch, Russisch und 1 weitere

Kigo – Videos und Bilder

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Videos zu Kigo
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Kosten ähnlicher Produkte wie Kigo vergleichen

59,00 $/Monat
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
550,00 $/Monat
Kostenlose Version
Gratis Testen
9,00 $/Monat
Kostenlose Version
Gratis Testen

Kigo Funktionen

  • Arbeitsauftragsverwaltung
  • Eigentümer-Aussagen
  • Für die Ferienvermietung
  • Gasterlebnis-Management
  • Kontaktmanagement
  • Leadmanagement
  • Lieferanten-Management
  • Online-Buchung
  • Reservierung-Management
  • Zahlungsabwicklung

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Bewertungen über Kigo

Durchschnittliche Bewertung

Gesamt
3,7
Benutzerfreundlichkeit
3,7
Kundenservice
3,7
Funktionen
3,8
Preis-Leistungs-Verhältnis
3,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
46%
4
22%
3
10%
2
7%
1
16%
Tom P.
Tom P.
3rd Party Sales Executive Recruiter in USA
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great company, real people

5 vor 4 Jahren

Vorteile:

Been with them for going on 4 years now and although like all companies they had some growing pains but their ultra positive attitude and work ethic have really made a great product

Nachteile:

Nothing really, they are adding news api’s and services all the time

Antwort von Kigo

vor 4 Jahren

Dear Tom, Thank you for your kind words and for your trust. We'll keep working hard to make sure you stay a happy member of our family. The Kigo team

Andrea R.
Managing Director in Irland
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An essential tool for short term rental management. Top class Customer Service

4 vor 5 Jahren

Kommentare: I have managed +40 properties in Rome with the benefit of a bespoke SaaS, top class customer service, basic functions easy to manage.

Vorteile:

Kigo allows API connections with the majority of the main stream channels for short term rentals. It is pretty easy to use, constantly developed with new upgrades, 24/7 customer service available for your needs. So many features available, you can customize its usage to make it a bespoke SaaS for your business.

Nachteile:

As it is on-cloud, the common objections are about its responsiveness (very good itself but in some cases, the staff had to fix some delays with connections to portals, probably caused by portals too. These type of issues can prevent rates&avaiability updates depending on the portal you are going to deal with: for e.g., Booking.com does not allow a manual un-lock if the connetcion with Kigo is down for a while (I have experienced this a couple of times in the year). This means that you have to put yourself in touch with the customer service immediately in order to avoid overbookings or reservations with wrong fares. However, this is a common issue you will find working with channel managers and the strength of Kigo is its prompt help provided by his team that you could not find joining others.

Antwort von Kigo

vor 5 Jahren

Dear Andrea, Thank you for your review. It's very important to us that our customers know we are here to partner with them. We want to ensure we have done everything in our power to help them succeed. We are very pleased to know that you're enjoying working with our Support team! To your point above, and as you noted yourself, connectivity with portals is a common challenge for all Channel Managers, but the Customer Service is what makes the difference between a Best Class software and an average software company, and you should feel confident in knowing the people behind Kigo sincerely care about your needs and your business. Thank you for choosing Kigo! The Kigo team

Michael G.
Michael G.
Business Solutions Consultant in Kanada
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Right idea, but some big oversights...

3 vor 6 Jahren

Kommentare: Moved client from pen and paper system to Kigo. I would have preferred another solution that I was familiar with, but client had already committed and just wanted to get going. Selected better website for $999. Some nice features and integrations, such as the commerce integration which auto charges guests at time of booking, and allows for a few click refunds on cancellation. The website is attractive, but unfortunately went through a two week f*$k up when a major upgrade went badly wrong and their backup server went down at the same time and was unable to restore previous versions. I wonder if they will be crediting customers for 2 weeks without service. Thankfully they seem to have worked through the issues.

Vorteile:

Easy to user interface. Quick learning curve. Booking from calendar view. Integration with AirBnb, Booking.com and others. Nice front page booking bar. E-commerce for initial booking deposit and refunds (but not for the balance which has be done manually). Allows for lots of different fee structures. Built in revenue management system for an extra fee (haven't used it yet).

Nachteile:

No channel connection with Expedia, which alone will cost this property thousands in lost bookings. Website changes are slow to show up because of the way that they cache the files. Takes hours or sometimes days for a change to show up on the site. If they mess something up, there is nothing you can do to fix your site, you have to wait for them. You can create specials but they do not show up until after the guest has made the booking, so they are useless. Support is good, but slow. Issues can take a few days or longer to get resolved. Seasonal price feature is good idea, but buggy and I think no longer supported. There is no way to track when features are being released (they may or may not be). There is no group booking feature. Only 6 slideshows and no video allowed for front page on paid website packages.

Antwort von Kigo

vor 6 Jahren

Dear Michael, Thank you for sharing your honest feedback. We¿re glad to hear you find our interface to be user friendly and have been happy with your experience using our channel manager and e-commerce features. In regard to the website challenges, we launched a release earlier this month to improve website performance. Our development team quickly identified issues affecting some clients and was successful in resolving them. We apologize for the inconvenience you experienced during this time, and are confident the upgrades make our website product better than ever. If you experience any issues in the future, our support team will work to resolve them as soon as possible. We also send out release notes via email whenever new features are released, available at http://help.kigo.net. As we strive to provide the best client experience possible, we take feedback seriously. We¿ve contacted you to discuss the situation, and please feel free to reach out any time for assistance.

Graham L.
Graham L.
Managing Director in UK
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Very expensive - old software

4 vor 4 Jahren

Kommentare: One more thing - to get support you need to speak to people in Barcelona so be prepared to pay the additional international call costs - no live chat exists

Vorteile:

This is stable software - it works well and this is because it is an old legacy product. As such dont expect developements or progress, it is how it is and they are unwilling to risk breaking anything by changing anything. Take this as either a positive or a negative up to you. Personally it is the opposite of agile which is really where you need to be aiming for in the future.

Nachteile:

One issue is they appear to have had to shoehorn in certain aspects maybe where channels etc have changed API - as such the interface is unintuitive and rather dated feeling. The main reason I do not recommend this software is their charging model. They charge a percentage of all bookings (okay I guess) - even direct booking not via channels (still maybe ok I guess) - HOWEVER! They still charge their commission even on cancelled bookings!!!! Even direct cancelled bookings!! Eg if you have a large corporate multi month guest who decides to cancel well in advance you can end up paying hundreds/ thousands in fees. This is wholly unacceptable - AVOID

Antwort von Kigo

vor 4 Jahren

Dear Graham, Thank you for your feedback. At Kigo, our goal is to serve our clients above all else, and it was with this in mind that we had decided to maintain the Kigo Legacy platform for the last 4 years, to accommodate our existing Kigo Legacy customers. However, since day 1 we informed all our customers that we wouldn't develop additional features to the old platform and we immediately removed the platform from sale. The Kigo Legacy solution hasn't been in the market since 2014. We focus all our efforts in our current Kigo platform which combines everything you need to run your business more effectively from a single solution. Our Nº1 mission is to provide a software that helps you grow and scales up seamlessly with your business. If you are ready to move to our innovative software, please know that we are committed to working together to provide you with the best experience possible. Kind regards, The Kigo Team

Laurie G.
Laurie G.
Head of Marketing in UK
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

KigoWorld 2018 was an eye-opener

4 vor 4 Jahren

Kommentare: Kigo are solving the vacation rentals market issues by offering an integrated solution for product manager, web services & channel management and whilst we didn't move beyond a free trial period, I'd have no issue suggesting them to a company of the right size in this market.

Vorteile:

The passion of the team behind the software set this apart in the crowded vacation rentals market. The software was a simplification of multiple platforms with an all-in-one cost model that made it scale well for small-medium businesses. Their seamless integration to the major 3rd party channels opened up sales revenue that business may otherwise struggle to place their product in. The Sales Director, and VP for Tech were an absolute pleasure to deal with during the analysis period.

Nachteile:

It wasn't quite right for our company due to the integration to our existing website and some queries over the cost model working at our size of company.

Antwort von Kigo

vor 4 Jahren

Dear Laurie, It was a real pleasure to meet you and Rowena at KigoWorld back in April. Thank you for your honest review, we appreciate your kind words. We hope to see you again at KigoWorld next year! As you know our conference is open to non Kigo customers as well and it's a great opportunity to connect with other professionals like yourself and learn from their success stories. The Kigo team