Wer verwendet CareCloud?
Medizinische Praxen aller Größen, die Produktivität, Rentabilität und Patient*innenversorgung verbessern möchten. Zu den Kund*innen zählen Tausende von Anbieter*innen aus 48 Bundesstaaten und mehr als 50 Fachgebieten.
Was ist CareCloud?
CareCloud Central ist ein cloudbasiertes Praxismanagementsystem (PM-System), das aus einer vollständigen Suite integrierter Verwaltungs- und Abrechnungs-Apps besteht, mit denen eine Praxis die Effizienz steigern und mehr Umsatz erzielen kann. Durch die nahtlose Integration in Charts, dem elektronischen Patient*innendatensystem (Electronic Health Record, EHR) und in Community, dem Patient*innenportal, können die Praxen ein noch höheres Effizienzniveau erreichen.
CareCloud – Details
CareCloud
http://www.carecloud.com/
Gegründet 2009
CareCloud – Kostenübersicht
CareCloud bietet keine Gratisversion und keine kostenlose Testversion.
Kostenlose Version
Nein
Gratis Testen
Nein
Einsatz
Cloud, SaaS, Web
Training
Live Online
Webinare
Dokumentation
Kundenbetreuung
Support während der Geschäftszeiten
CareCloud Funktionen
Alternative Produkte
Beliebte Produkte
CareCloud – Nutzerbewertungen
Zeigt 5 von 91 Nutzerbewertungen
Donna B.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & FunktionalitätenNicht bewertet
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der WeiterempfehlungNicht bewertet
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 19.4.2016
"Very pleased"
Kommentare: We are a small Podiatry practice with 2 offices serving the Reidsville North Carolina and Danville Virginia areas. We currently have 8 employees. I have been extremely happy with CareCloud. They have made my work flow much easier.
Vorteile: Customer support is wonderful. If I have a problem or question they are more that happy to help. I have never dealt with a friendly bunch of people.
Nachteile: The group posting payments could be more attentive to what they are doing. At times they post things incorrectly. I have to keep a close watch on patient billing because I have noticed that some payments are posted twice or they will write off the incorrect amount. By doing this it shows a credit for our patients when in actuality they owe the practice money.
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 19.4.2016
Sheila S.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 6.11.2019
"Practice Management System Partnership"
Kommentare:
We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use
this system since day 1. We never thought to try another system all these years.
Vorteile: it is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome ...
Nachteile: maybe Charts and some of the analytics are not what I would like
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 6.11.2019
Rebecca H.
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Gesamtbewertung3/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung3/5
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Preis-Leistungs-Verhältnis4/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 23.5.2019
"Reimbursement Specialist"
Kommentare: At the end of the day...money is where it matters. Clean claims, timely submissions, prompt EDI tools and ability to communicate regarding outstanding A/R, CareCloud out of several software billing systems I have used throughout my 25 years has been hands down the most technically enhanced out there. We promote CareCloud to all our clients as we see them at the times of doors opening and or at a critical time in their practice where upgrading their software to keep current, current and close out older software that was hurting A/R rather than helping. A healthy A/R promotes growth in a practice and we have seen and assisted growing practices with excellent tools like CareCloud. Thank you
Vorteile: I work primarily in the collections module. Within my line of work I deal with all of the other modules to complete my investigation on a denial or no response claim. I enjoy the reporting analytics module to quickly determine a trending issue among our providers within date ranges and the sorting features are endless.
Nachteile: The hold feature on patient balances. The collection piece on patient collections are outdated. I can run a report, individually go in and place an account on hold but I cannot collectively take statements off hold. I would like patient collections to be updated.
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 23.5.2019
Laura S.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung4/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 26.3.2020
"Carecloud compatibility"
Kommentare: Overall, I have been impressed with Carecloud. When ever there is an issue, they rise to the occasion, making my day better which comes down to making my patients' care, and their day better, which is who we are really serving. It has also allowed me to see the productivity of the practice. As a midlevel, this allows me to ramp up productivity on my part, especially if the month has been slow.
Vorteile: I have worked with numerous EMR platforms. Carecloud has been the most user friendly. It has a great interface when working with a patient chart: Providers can change the widgets to create the initial view of the chart in the most efficient way; providers can create very specific templates in relation to the reason of visit thereby limiting the time it takes to document; with the right computer and specs, it's very fast which tackles the "time toilet" of EMR; providers and staff have the ability to view the entire chart from their iPhone or Android at anytime so if wifi goes down you never lose the chart data; and providers can view their productivity as a practice or individually at any time from their platform. Providers can choose to see the productivity dashboard, the schedule dashboard, or the clinical dashboard upon signing in making it efficient for even the physician who owns his own practice to view all the information for his business within a few seconds, or browse his schedule for the day. It hardly never goes down. In 5 years, it has only gone "down" once for approximately 6 hours, if there is ever an issue it usually is back up within 20 min.
Nachteile: I do wish Carecloud was compatible with an iPad. Currently, I use a flip laptop by Dell and it works but if you use a larger laptop, it is cumbersome to take into each patient room. I also wish the help desk staff was more aggressive at completing tasks with a great fix, I usually figure it out by the time support calls back. IT support usually responds within 2 hours. They tend to call during clinic hours. Currently, if you have a suggestion, it goes into a queue, and is determined by the Carecloud support what is priority to be considered. I would say about 70% of my requests have been addressed and fixed, but it takes time. As a provider, there are medical legal issues that I am aware of that I'm not always sure IT is aware of. I wish that the Carecloud support staff would take providers' suggestions as a priority and realize that we are watching out for our patients welfare as well as our own and protecting our license to practice medicine.
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 26.3.2020
Michael R.
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Gesamtbewertung4/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis2/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 1.5.2018
"Great Analytics"
Kommentare: Carecloud Charts is a good product. Consider the options and see if it's right for you.
Vorteile: Carecloud offers very good chart features, some of which are customizable. The reporting features are very robust. It saves you time, which saves you money.
Nachteile: All these features come at a cost. The system is a little pricey. Smaller practices may not be able to afford it.
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 1.5.2018
