Self Storage Software
von Easy Storage Solutions4.8 / 5 618 Bewertungen
Wer nutzt diese Software?
Kleine bis mittlere Lagerungseinrichtungen
Durchschnittliche Bewertung618 Bewertungen
- Gesamt 4.8 / 5
- Benutzerfreundlichkeit 4.7 / 5
- Kundenservice 4.9 / 5
- Funktionen 4.6 / 5
- Preis-Leistungs-Verhältnis 4.8 / 5
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Easy Storage Solutions
- Gegründet 2009
Über Self Storage Software
Easy Storage Solutions bietet eine webbasierte Software für kleine und mittlere Unternehmen in der Self-Storage-Industrie. Die Software verfügt über eine vollständig integrierte Website, auf der Mieter*innen Mietverträge elektronisch unterzeichnen, Wohneinheiten online mieten und ihre Rechnung über ihr eigenes Online-Konto bezahlen können. Das Tool bietet auch die Möglichkeit, Mieter*innen per SMS und E-Mail über Mahnungen und Rechnungserinnerungen zu informieren. Kunden*innenbetreuung und Software-Upgrades sind kostenlos.
Self Storage Software Funktionen
- Einzug- / Auszug-Assistent
- Interaktive Immobilienkarte
- Mehrere Standorte
Die hilfreichsten Reviews für Self Storage Software
Bewertet am 18.3.2019
I've been with Easy Storage 4 years
I’ve been with Easy Storage Solutions for over 4 years and just recently started a new facility. Hard to put in words, excellent prices for their service. I just talked to their biggest competitor and he said they are coming out with a new product, just to compete with Easy Storage, he brought it up. I also read a magazine article (The National Storage association magazine Feb 2019) that talked about Easy Storage as an expert in artificial intelligence related to storage units.
Easy Storage is has been in the industry for 10 years now and they now have over 3000 clients and all the bells and whistles you could want.
There is a management accounting company in house(optional) that does your payroll, payroll returns, tax forms, w-2’s, bank reconciliation, billing, bill paying, internal theft analyzation , everything. (Price is customized to your needs)
Just think, you can have independent management of you manager and cheaper than you can do it in house. The best part is their service, you never wait to talk to someone and they call you in their spare time looking for something you need help with. Each time they called me, I solved something that was bugging me.
Vorteile: Easy set up and availability to customer service. Small company in relation to others, but large enough to have lots of bells and whistles. When I call I can talk to the owner, or the start up person that did the Accounting service, (Ty), or the one in charge of website optimization, these are all owners of their individual part of the company, but all reside within the company. The last two were employees, but were encouraged to branch off and own their own part.
Nachteile: Don't have any. Small always has some drawbacks, but I like how they treat their employees and am willing to wait for some updates.
Bewertet am 29.1.2018
The folks at Easy Storage are Great to work with, They are quick to make improvements.
Kommentare: A cost effective service that we can operate in house or remotely, and that provides us with all of the important information our facility requires. It is updated on a regular frequency, with zero to very little down time. Basically its a system that's there exactly when you need it, and with the Gate and Payment interfaces, you will struggle to beat it for the money.
Vorteile: Ease of use, Full Featured, but probably for us one of the top features, being able to adjust and change our own site map without paying for or waiting for changes. Updates are automatic, being cloud based you get everything as they change it, and most everything so far has been for the better. Some features we do not use at our facility, but it does not hinder or interfere with our daily use.
Nachteile: This will probably only relate to a few, but our state charges sales tax on Storage, if a tenant makes a multi month payment, the system will not calculate the tax accurately, it's off, we understand how it does it, we just can't seem to convince them that it's a bit annoying. Also, we would like to have the ability to create custom reports, they have a good selection of templates, however "we" know what "we" need, it would be nice to just get that information and not excess information. I realize that is probably picky, but they asked for Con's.
Columbus Storage has been in business for 9 years. We have two locations in central Indiana and are family-owned.
In our market there is a large company with 5 locations in my backyard and over 500 locations in 3 states. We needed to compete on a level playing field. Our competitor has a web presence with 2 key elements that allow customers to rent units and pay online. We started a search to acquire a program with the same features, especially since we found that the younger generation does all their searching for products and services online.
We were using a generic invoice program and Excel spread sheets with Yellow Pages advertising to operate our business. Looking back, I see now that we were operating in the Stone Age.
We priced several companies and considered their features. Most were highly overpriced and suited for large corporations. After several weeks of looking over and running demos of Self Storage software, we were fortunate to contact Easy Storage Solutions.
Easy Storage Solution’s software has many special features designed for the Self Storage industry. The price is suited for any size company, from small to large. The software is so easy to use and is packed with many tools to operate your business. It includes a complete web presence where customers can rent online, manage their account and pay online. There is a recurring billing feature that charges your customer‘s debit or credit card automatically on the day rent is due (A GREAT FEATURE). Invoicing is no longer a pain; the software keeps track of all balances and late fees. Invoice day is now just a click or two and off to the printer.
The conversion to Easy Storage Solutions was very simple. The owners and staff are friendly and know our industry. Within two weeks after contacting the company we were up and running our new operating software. The customer support is top notch.
We have been using the software for 3 ½ months now and could not be happier. We currently have over 25% of our customers on recurring billing and several more paying online. Our bottom line has increased and collections decreased. Easy Storage Solutions has put our company on auto pilot. We spend a lot less time on daily operations. The software pays for itself. We have rented to several individuals and companies from our website. They click on our web page, rent a unit, pay and sign an e-agreement, receive their renter’s instructions and start renting. What a great concept. Easy Storage Solutions is not just a business partner; they are part of the Columbus Storage team. We recommend you sample their demo and contact their office if you are serious about improving your company and your bottom line.
Bewertet am 23.3.2017
EASE OF USE
Kommentare: CUSTOMER SUPPORT IS THE BACKBONE OF THIS SOFTWARE. I'M A 60 YEAR OLD MANAGER WHO IS NOT VERY TECH SAVVY.EVERY TIME I HAD A QUESTION I WAS TREATED VERY WELL, NOT LIKE A CHILD AND KNOW MATTER HOW LONG IT TOOK THE STAFF WERE VERY PATIENT TILL I FIGURED IT OUT. IN THAT REGARD KRISTEN IS THE ONE WHO BASICALLY TAUGHT ME THE INS AND OUTS OF THE SOFTWARE AND HELPED ME OUT THE MOST. SHE CALMED ME DOWN AND LED ME THROUGH THE PROCESS TO WHERE I'M VERY PROFICIENT TO THE POINT I CAN HELP OTHER MANAGERS IN OUR COMPANY. WE COULDN'T BE HAPPIER THAT WE ARE WITH EASY STORAGE SOLUTIONS. GEORGE
Vorteile: EASE OF USE LIKE THE TITLE AND ESPECIALLY CUSTOMER SUPPORT. WE HAD AN OLD DOS SYSTEM AND IT WAS LIKE GOING FROM A SKATEBOARD TO A LEAR JET IN AN INSTANT. THE SPEED OF THE SYSTEM IS WONDERFUL AND THE REPORTS DO IT ALL.
Nachteile: UNFORTUNATELY WE CHARGE THE FIRST MONTHS RENT AND PRO RATE THE SECOND MONTH WHICH ALLOWS EVERYONE TO PAY ON THE FIRST OF THE MONTH THERE AFTER AND THERE ARE A FEW GLITCHES IN THE SOFTWARE THAT I THINK THAT NEEDS TO BE FIXED BUT ALL IN ALL WE ARE ABLE TO WORK IT OUT.
Antwort des Softwareanbieters
von Nate an 8.6.2016
We allow this same prorating method in the software. This is located under the "Setup" tab under "settings" there is a prorating drop down box with the option of "bill for first full month, Prorated 2nd month billed now." there is even another option for "bill for the first full month, and Prorate the second month billed later". So we're not quite sure what "glitches" are being referred to, however, we would love to help offer more training through a call to our support team.
Bewertet am 20.9.2016
Easy, Like Their Name Suggests...
Kommentare: Basically simple to set up and simple to use. The only issue was the building of our facility map because it is difficult to control the sizes and shapes of every individual unit.
Vorteile: Easy Storage Solutions is easy to set up and it is easy to navigate around the software to find the task you wish to perform. It is convenient in that there are multiple ways to access specific tasks, such as taking a payment. The software doesn't log off the user when inactive for a period of time. We find this useful when you have customers who are in a hurry and the software is ready to go. There is no shortage of support; by phone, by email or a link through the software where you can perform a search or chat online with someone from ESS. It has a basic look, which is great because it's not distracting. It is not overwhelming to use because of large amounts of instructions you have to read first before you can accomplish anything. We were quite impressed that we received an online rental customer 40 minutes after activating our online presence!
Nachteile: It was difficult to build our facility map and not make it look like I had a few cocktails too many during the building process. It is not something I feel proud enough to put on our website. I know there is a mapping tool out there that enables your facility to build a map that looks more professional.
Antwort des Softwareanbieters
von Easy Storage Solutions an 20.3.2017
Thanks for the review, Della! If you want to reach out to us, we would love to help you with your sitemap and any other concerns you might have!