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Easy Storage Solutions
Was ist Easy Storage Solutions?
Easy Storage Solutions bietet eine webbasierte Software für kleine und mittlere Unternehmen in der Self-Storage-Industrie. Die Managementsoftware verfügt über eine vollständig integrierte Website, auf der Mietende Mietverträge elektronisch unterzeichnen, Wohneinheiten online mieten und ihre Rechnung über ihr eigenes Online-Konto bezahlen können. Das Tool bietet auch die Möglichkeit, Mieter*innen per SMS und E-Mail über Mahnungen und Rechnungserinnerungen zu informieren. Kundenbetreuung und Software-Upgrades sind kostenlos.
Wer verwendet Easy Storage Solutions?
Kleine bis mittlere Lagerungseinrichtungen
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Easy Storage Solutions
Bewertungen über Easy Storage Solutions

I've been with Easy Storage 4 years
Kommentare:
I’ve been with Easy Storage Solutions for over 4 years and just recently started a new facility. Hard to put in words, excellent prices for their service. I just talked to their biggest competitor and he said they are coming out with a new product, just to compete with Easy Storage, he brought it up. I also read a magazine article (The National Storage association magazine Feb 2019) that talked about Easy Storage as an expert in artificial intelligence related to storage units.
Easy Storage is has been in the industry for 10 years now and they now have over 3000 clients and all the bells and whistles you could want.
There is a management accounting company in house(optional) that does your payroll, payroll returns, tax forms, w-2’s, bank reconciliation, billing, bill paying, internal theft analyzation , everything. (Price is customized to your needs)
Just think, you can have independent management of you manager and cheaper than you can do it in house.
The best part is their service, you never wait to talk to someone and they call you in their spare time looking for something you need help with. Each time they called me, I solved something that was bugging me.
Vorteile:
Easy set up and availability to customer service. Small company in relation to others, but large enough to have lots of bells and whistles. When I call I can talk to the owner, or the start up person that did the Accounting service, (Ty), or the one in charge of website optimization, these are all owners of their individual part of the company, but all reside within the company. The last two were employees, but were encouraged to branch off and own their own part.
Nachteile:
Don't have any. Small always has some drawbacks, but I like how they treat their employees and am willing to wait for some updates.
Great Customer Service/
Kommentare:
5 Star Service and website catches your weye.
Customers comment how east it is to rent online.
Vorteile:
Great customer service. Easy to use. Freindly and well versed agents. Call back when they are busy. Always Polite.
Nachteile:
Nothing. Keep up the fine work. Send helpful updates. Easy to navigate and add or delete pages.
Beware!! Beware!!
Kommentare: Horrible. Wasted over a month and never got anywhere
Vorteile:
Great sales people that get you to sign up. Nothing like what they say
Nachteile:
Support. No help and they absolutely don’t care
Jim's Plank Road Storage review
Kommentare: Everyone is helpful and friendly and if they don't have the answer my question, they will send me to someone who can.
Vorteile:
Pretty much everything. They do my billing for me and I record the payments. The customer service prople are ALWAYS friendly and helpful. I can't say enough good about their support people!
Nachteile:
I don't understand so much and I don't have the time to learn everything. I'm not sure where to start, but this is not a con against them. That's on me.
Great Experience!
Kommentare: Overall we have had a great experience from getting things set up to now while we are maintaining and actively using the platform.
Vorteile:
It was super easy to get started with Easy Storage Solutions and their customer service is always super responsive and helpful.
Nachteile:
Nothing negative to comment on, our experience with Easy Storage has been great.
Easy but needs more
Kommentare: Good experience but needs more flexibility in setting fees for specific events
Vorteile:
Ease of use with online and phone. If you have internet it works well.
Nachteile:
Unit setup and implementation of fees.
Browns Self Storage
Kommentare: We have always had friendly fast service when we needed anything. The system works very well to manage our small facility. System was easy and fast to learn. It can do many more things than I use.
Vorteile:
Easy to set up and use. Help with problems and set was quick and efficent.
Nachteile:
Not a Canadian company. No choice of payment card system. It would be nice if Easy Storage would interface with SAGE Accounting sytem.
Great accounting program
Kommentare: It saves me so much time and does most of the accounting automatically.
Vorteile:
I have found the system easy to use and they have a fantastic support team.
Nachteile:
Customers receive some email notifications that I was not aware of. I would like to be cc: on all customer emails.
Great storage program
Kommentare: Overall it has been a great experience would highly recommend for all your storage needs.
Vorteile:
program is easy to use, Renting and moving out customers is quick and painless. the ability to edit map and units is super useful for us as we have two businesses we run and outside storage space changes with season.
Nachteile:
the inability to delete or combine unused or accidentally duplicated customers etc.
Storage software
Kommentare: Had no problems. Can talk to support, and they handle your problem.
Vorteile:
Easy to use. Many reports to choose from.
Nachteile:
Deposit reports off by cents, and very annoywhen doing bank rec.
Easy to use and customer support is top notch.
Kommentare: Love the capabilities of the program for our use.
Vorteile:
How easy it is to input clients, track payments and balances, change settings in the software. It's so easy to navigate and train new employees how to use it. Adding new facilities and studios is fast and efficient. Anytime I have any questions or issues, customer service always resolves our issues.
Nachteile:
Sometimes it's a little frustrating about the M-F hours but that's ok. Would love to be able to run revenue reports for all facilities.
The perfect management solution for a small storage unit facility!
Kommentare: We are a small storage unit facility, and could not afford to may much for a management tool. Easy Storage Solutions provides everything that we need to run our business, at a price that justifies it's purchase.
Vorteile:
With Easy Storage Solutions, our business practically runs itself. After the initial set up, it takes me very little time to keep track of our customers, issue statements, and record payments.
Nachteile:
I use Quick Books to manage the financial side of our business, and it would be really great if somehow it had the capabilities to do what Quick Books does all in one location (keep track of our business bills, and etc. for tax purposes).
Easy Storage Review
Kommentare: Excellent. I wish it was reasonable to use for our acquisition of six more facilities.
Vorteile:
Software is very intuitive. After struggling with a different software for two months, I switched to ESS. I was up online within 2 days!
Nachteile:
Necessity to have a computer online for gate access controls. Secondly, software is not scalable to add many facilities.
Must have asset to our business
Kommentare: Over all the system works really well. It's obvious that a lot of thought was put into this product. Customer support is very attentive and usually has the answers that we need.
Vorteile:
Manage from anywhere, easy for admin to use, easy for clients to use.
Nachteile:
A few features could use some refining. IE: email our text the client within the software without being limited to the templates.Ability to refund client deposits without having to "void" the original deposit invoice.Ability to block a client from future rentals (due to bad payment history).
Very Happy, Long-time Customer
Kommentare: I've been working with Easy Storage Solutions for 8 years and have had a great experience overall. The customer service reps are great. We can get quick answers without the runaround.
Vorteile:
I love the portability. I can access the account anywhere. Tenants can purchase units and make account changes easily.
Nachteile:
Payment processing can be problematic as it's in batches.
Would Definitely Recommend
Vorteile:
I have been using Easy Storage for almost 7 years now and it has not disappointed. I love the fact that it is online and I access from anyone of our storage locations. And the fact that customers can rent, pay for units, etc. on their own has been very helpful.
Nachteile:
I wish there was a way to set up past due timelines for individual customers so that if I do not want to put certain customer in Prelien status after 60 days, the system will not automatically place them in that status.
Very User Friendly
Vorteile:
This software offered most of the options we were looking for. It is very user friendly and easy to set up.
Nachteile:
Lack of one on one training when learning to use and set up at the beginning.
In Betracht gezogene Alternativen:
Great Product
Vorteile:
Easy to use and great features. Highly recommend
Nachteile:
Transaction fees are high for credit cards.
Peak Storage - Rockford Review
Kommentare: It's been really good overall. Will continue to use it. Also the customer service is amazing.
Vorteile:
It's super easy to use and it makes my job alot easier. Definitely one of the better PMS systems out there!
Nachteile:
I wish they had a better task management system. The current one is not user friendly at all.
Owner of Tennessee River Storage
Kommentare: Very pleasant.
Vorteile:
Very easy to use, and good customer support.
Nachteile:
Having to add failed card fee manually.
Storage Made Easy
Kommentare: I'm pretty happy with it. I love that I don't have to call customers every month to remind them to pay. This software saves me hours of work and is definitely worth the price.
Vorteile:
I love the clickable map. That was always something we wanted in a product.
Nachteile:
I would like the clickable map to show the customer name and vehicle being stored from the overhead view without having to click on the space. Not super necessary but definitely would help.
Easy to use
Vorteile:
It is easy for customers and staff to use.
Nachteile:
Can be tricky to move customers to a new unit.
Great customer service!
Kommentare: This has helped us get organized so much, especially with the automated texts and emails that our renters receive, we don't have to call/email/text them to collect near as much. They are improving the tool, adding features, every day, too, so that's great.
Vorteile:
The customer service is wonderful. Implementing was very easy. If I have questions, there is a great support forum and you can always reach a person for help either by phone or email.
Nachteile:
I can't think of anything that I didn't like about implementing or the daily use of the tool.
Best decision I have ever made when it comes to the storage business.
Kommentare: Still learning the system, but overall I love it. It makes too much sense.
Vorteile:
Ease of use, and ability to manage units and take electronic payments
Nachteile:
a bit of a process to learn and figure everything out.
Best Software for Small and Large Facilities Alike! Used at ALL our Facilities!
Vorteile:
Easy Storage Solutions is truly EASY, which is why we've converted every facility from the $12 million facility to the $250,000 facility to ESS and all employees can use and understand it's features, as well as the tenants.
Nachteile:
Since it's been purchased by Storable.... the terrible turn of customer service.