Wer nutzt diese Software?
ServiceTonic targets small and medium size enterprises as well as enterprise departments that want to easily and effectively automate their IT and not IT support services with a strong ROI.
Durchschnittliche Bewertung
1 Bewertung- Gesamt 4 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4 / 5
- Funktionen
- Preis-Leistungs-Verhältnis
Produktinformationen
- Startpreis 20,00 $/Monat
- Preisinformationen Contat ServiceTonic for pricing details
- Kostenlose Version Ja
- Gratis Testen Ja
-
Einsatz
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
-
Training
Live Online
Webinare
Dokumentation
-
Kundenbetreuung
Support während der Geschäftszeiten
Online
Angaben zum Hersteller
- ServiceTonic
- http://www.servicetonic.com
- Gegründet 2009
Über ServiceTonic
ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers. From sma
ServiceTonic Funktionen
- Automatisiertes Routing
- Dokumentenspeicher
- E-Mail-Integration
- Echtzeit-Chat
- IT-Asset-Management
- Kundenspezifisches Branding
- Management von Dienstgütevereinbarungen (SLA)
- Multi-Channel-Kommunikation
- Netzwerküberwachung
- Self-Service Portal
- Ticket-Management
- Verfolgung von Interaktionen
- Warnungen / Eskalation
- Wissensbasis-Management
- IT-Asset-Management
- Release-Management
- Self-Service Portal
- Service-Katalog
- Serviceberichterstattung
- Störfallmanagement
- Ticket-Management
- Vertragsmanagement
- Wissensmanagement
- Konfigurationsmanagement
- Problem-Management
- Projektmanagement
- Self-Service Portal
- Störfallmanagement
- Verfolgen von Vermögensanlagen
- Verfügbarkeit-Management
- Versions- und Bereitstellungsmanagement
- Vertrags-/Lizenz-Management
- Veränderungsmanagement
Alternative Produkte
Ähnliche Produkte
Die hilfreichsten Reviews für ServiceTonic
ServiceTonic Software for IT Management
Bewertet am 18.11.2014
Domenec G.
Kommentare: The software totally adapted our needs, with an easy way to manage it without need to program. BTW: there some available features marked as unavailable: asset management, automation, customer self-service, Service Desk (ITIL / ITSM) and Surveys.
