Ticket Tailor

A hidden treasure - Ticket Tailor has been critical in my organization's response to covid

Kommentare: My nonprofit organization relies heavily on visitor admission revenue to help advance our mission. We were closed for a year due to covid, which impacted us heavily. This year, we sought a solution to be able to open safely. One of our solutions was online, timed ticketing. I researched various options and found Ticket Tailor, which was listed as integrating with my Weebly website. I'm so glad I found this solution! Not only did it work well for our purposes, but the customer service they provide is excellent! They even had articles on implementing timed ticketing - just what we were looking for. The "chat" is always helpful and they always have ideas for how to use the program to do what I want it to do. And their regular updates are actually... Helpful! Always adding features or tweaking elements that make the program work just that bit better. They are affordable and responsive. I highly recommend Ticket Tailor.

Vorteile:

Ticket Tailor is easy to use and has excellent customer service. Any time I need help with doing something, they respond quickly. Also, they truly listen to their customers and make regular, helpful updates. I like the ease of use, ease of creating events and ticket options, ability to embed in my website, ability to customize events and communications, and so much more. The software is very affordable, and you can pass on the ticketing fees which is very common practice these days. It's a great platform!

Nachteile:

It's hard to say because I love this software. Reporting could be a little more robust, although it is similar to other types of platforms (e.g., online sales). Integration with a few more software platforms, such as more options for emailing, would be helpful. Much of what I would have said "like least" when I first started using the platform have already been addressed in the company's software updates!

In Betracht gezogene Alternativen: Tessitura und Eventbrite

Gründe für den Wechsel zu Ticket Tailor: It looked more user friendly and was more economical.

Very impressed so far

Kommentare: Really good so far, support team are very responsive.

Vorteile:

It's very easy to use and emails deliver with ease and we hardly ever have people say they're missing the link to online webinars.

Nachteile:

That email broadcasts are limited and you have to ask for more. I am yet to use the scanner on the app so it will be interesting to see how that works at our in person events.

Excellent Price

Kommentare: Overall, for the price it does the function necessary for a lower price that other platforms. If the platform was a little easier to use and easier for customers to find this would be helpful.

Vorteile:

As a small business owner, I love the low ticket fees and functionality of being able to sell a ticket online. I've used this software for lots of events.

Nachteile:

The ease of use and look of the software is not as nice as their competitors. Ticket tailor does not easily allow customers to find tickets without a direct link. Other platforms allow customers to easily find tickets when searching online.

In Betracht gezogene Alternativen: Brown Paper Tickets und Eventbrite

Gründe für den Wechsel zu Ticket Tailor: Price

Great platform - just one little niggle!

Kommentare: Excellent. Love the functionality and find it easy to navigate and create events.

Vorteile:

The online support available to answer questions

Nachteile:

I can't find where to add a Zoom Meeting ID and Passcode. This is essential for those that use Zoom in a browser and don't have a Zoom account.

In Betracht gezogene Alternativen: Zoom Events and Webinars und Eventbrite

Warum Ticket Tailor gewählt wurde: We offer free events and as we're not making money, you don't charge us. The website is great, lots of funtionality and easy to use.

Zuvor genutzte Software: Zoom Events and Webinars und Eventbrite

Gründe für den Wechsel zu Ticket Tailor: We also looked at Ticketpass [not on your drop-down list] however Ticket Tailor has more functions, is easier to use and has great online support

Great ticket platform!

Kommentare: Absolute blast to use and would recommend to anyone needing e tickets

Vorteile:

The customizable features, the pricing is awesome

Nachteile:

The log in is too intricate. Makes me receive a 5 digit code to log in from my email