Wer nutzt diese Software?
Designed for service providers of all sizes, it is an FSM software that helps manage staffing, order placement, scheduling, route optimization and other tasks related to field workforce.
Durchschnittliche Bewertung4 Bewertungen
- Gesamt 4.8/5
- Benutzerfreundlichkeit 3.5/5
- Kundenservice 4/5
- Funktionen 4/5
- Preis-Leistungs-Verhältnis 4.2/5
- Startpreis 1.000,00 $/einmalig
- Kostenlose Version Nein
- Gratis Testen Nein
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Angaben zum Hersteller
- Gegründet 1993
Über Comarch FSM
Modular system for field workforce scheduling and support, job order and task management with automatic dispatching, mapping and more.
Comarch FSM Funktionen
- Abrechnung & Rechnungsstellung
- Angebote / Schätzungen
- Elektronische Unterschrift
- Mobiler Zugriff
- Online Stempeluhr
- Zahlungseinzug im Außendienst
Die hilfreichsten Reviews für Comarch FSM
Bewertet am 13.4.2018
The only tool that allows you to manage work on an active and opto network according to our work mod
- the ability to efficiently manage the execution of orders with distributed tasks in the field, using the Lean Management principles,
- reduction of the order processing time,
- optimization of order processing costs and transport costs,
- improvement of the quality of performed works. The system allows you to apply appropriate management principles, it also provides detailed data for analysis and continuous improvement of operating activities. Better results in the execution of orders translate into higher customer satisfaction. The system allows you to apply appropriate management principles, it also provides detailed data for analysis and continuous improvement of operating activities. Better results in the execution of orders translate into higher customer satisfaction.
Vorteile: Possibility of decomposing orders for independent tasks, the option of cars management, visualization enabling workflow planning in the order.
Nachteile: We use a rather old version - a newer user interface would be useful, ergonomic changes - a newer version of the software ;)
Bewertet am 11.4.2018
The introduction of this software in the operation allowed us to improve customer service
Vorteile: The use of this software allowed us to substantially improve the relationship with our customers and additionally reduce many of the operating costs
Nachteile: Each time we request a change, you must verify what the cost is. Additional you have to pay for each major upgrade
Bewertet am 23.4.2018
Big improvement in the operations management
Vorteile: The orders management and the easy way that is possible to organize the job in the different positions in operations
Nachteile: The user profile administration, there is not an administration module that allow to créate and manage the user profiles
Bewertet am 11.4.2018
Ingeneral, FSM helped us in many ways. We dropped a lot of manual tasks and printings with this tool
Vorteile: The best of the tool is the portability. That was a big improvement for us. Technician can carry his office with him and practically work alone on customer´s house. Nowadays TvCable based all appoinments on FSM tool and became a part of our Operations group every day.
Nachteile: Sometimes is hard to do some small things with installed version. We would like to be more independent in some small changes that we need to do. Fortunatelly, Comarch is working to provide some tools to do this small changes by our own.