--- description: Detaillierte Informationen über Tessitura zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Tessitura Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Event-Ticketing-Systeme](/directory/30039/ticketing/software) > [Tessitura](/software/111612/tessitura-software) # Tessitura Canonical: https://www.capterra.com.de/software/111612/tessitura-software Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/111612/tessitura-software?page=2) > Cloudbasierte Datenbank, die Ticketverkauf, Spendensammlung, Mitgliedschaften und Customer-Relationship-Management verwaltet. > > Bewertung: **4.1/5** von 36 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Tessitura? Non-Profit-Lösung, die mittelständische bis große Unternehmen bei der Verwaltung von Eintritten, Mitgliedschaften und des Ticketverkaufs unterstützt. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 36 Nutzerbewertungen | | Bedienkomfort | 3.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Tessitura Network - **Gegründet**: 2001 ## Gewerblicher Kontext - **Zielgruppe**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Dänemark, Finnland, Irland, Kanada, Neuseeland, Norwegen, Schweden, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Aktivitäts-Dashboard - Angebotsmanagement - Aufgabenmanagement - Barcode/Ticket Scanning - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Daten-Import / -Export - Dokumentenspeicher - For Museums - Fundraising-Management - Kampagnenmanagement - Kartenverkauf - Kontaktmanagement - Kundendatenverwaltung - Mitglieder-Datenbank - Mitgliedschaft-Management - Mobiles Spenden - Pfand-Management - Reservierte Plätze - Segmentierung - Spender-Management - Verfolgung von Interaktionen - Website-Management - Wiederkehrende Spenden ## Integrationen (21 insgesamt) - ARTdynamix - Activity Stream - ArtifaxEvent - Attentive - BetterUnite - CampDoc - Cuseum - Dotdigital - Feathr - Ingresso - Kindsight - Loqate - Momentus Technologies - Prospero - Queue-it Virtual Waiting Room ... und 6 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Event-Ticketing-Systeme](https://www.capterra.com.de/directory/30039/ticketing/software) ## Ähnliche Kategorien - [Event-Ticketing-Systeme](https://www.capterra.com.de/directory/30039/ticketing/software) - [Fundraising-Software (Spendensoftware)](https://www.capterra.com.de/directory/20047/fundraising/software) - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) - [NPO Software (Non-Profit-Organisationen)](https://www.capterra.com.de/directory/30805/nonprofit/software) - [Museumssoftware](https://www.capterra.com.de/directory/30745/museum/software) ## Alternativen 1. [DonorPerfect](https://www.capterra.com.de/software/2698/donorperfect-fundraising-software) — 4.5/5 (1387 reviews) 2. [Donorbox](https://www.capterra.com.de/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://www.capterra.com.de/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [DonorSnap](https://www.capterra.com.de/software/97513/donorsnap) — 4.6/5 (405 reviews) 5. [Neon CRM](https://www.capterra.com.de/software/102088/neoncrm) — 4.3/5 (613 reviews) ## Nutzerbewertungen ### "The Cadillac of CRM sytems" — 5.0/5 > **Shelley** | *9. Februar 2022* | Museen & Institutionen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like that Tessitura is a non-profit helping other non-profit organizations. They truly take feedback from end users and improve the software every year. The technical support and world-wide community support is amazing. Everyone is willing to share and help find best solution. Every department is able to work in the same system and get the full picture of each patron. It forces collaboration where silos existed in the past. Ticketing and Develoment folks will use it the most, Marketing some, Finance the least. Security features are robust and easy to manage as an administrator. > > **Nachteile**: My current organization is in the middle of implementation. Because the system is so flexible there are times when there are no hard and fast rules of how to set up a process. Everyone uses it differently so that's good and bad. I wish it had facility management capabilities since so many non-profits rely on that for operations. > > I've used Tessitura for 20 years, in multiple organizations and found it to be user friendly. Reporting and analytics options have improved greatly over the last 5 years. Without knowing SQL I'm able to create custom visualizations for end users. ----- ### "Flexible and full featured software that can do almost anything if you are committed to the setup and work required." — 4.0/5 > **Mark** | *6. Februar 2024* | Non-Profit-Organisation Management | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Tessitura has been flexible and the solution we needed at the time we implemented to handle our complex admissions, membership and fundraising needs. Support is always helpful and typically quick to respond. I love having all data in a single location. > > **Nachteile**: Product is very complex and many users are deterred by that. Tessitura is on the right track but a little slow in updating technologies to match other competitors. I feel like I spend a lot of time defending the software and it's functionality to our less technical end users. The cost is not insignificant, but has been worth it at this point for us. ----- ### "Terrible Software" — 1.0/5 > **Luke** | *4. November 2024* | Kunst & Handwerk | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: I like that this software would be impressive if you lived in the year 1990. I guess you could say I like that it has the most basic capability of storing information...the buck stops right about there > > **Nachteile**: Pretty much everything. It is insanely expensive, and if you want to change anything to make it fit your needs they charge an arm and a leg. It crashes constantly, and there is no consistency in what you can copy/paste regarding donor information. It does not integrate with ANY other software, making it a virtually useless CRM for any modern company/nonprofit. Furthermore, when you are forced to change your login info every couple of months, it can't process the change, so you have to contact your administrator or call the Tess helpline, and they are generally condescending and act like you're dumb when the program doesn't work on your end. They've literally said "well, it should be working, so I don't know what you're doing..." and laughed. > > Negative. It is not worth it. I've worked on systems coded in-house by teams of 2-3 ppl with other companies that are way more cohesive and seamless and can integrate with other systems. Tess has entire teams at its disposal. There is no excuse for how terrible this software is. Due to reasons I won't get into here, our company can unfortunately not switch. ----- ### "A beast of a product" — 4.0/5 > **Verifizierter Rezensent** | *25. Juni 2019* | Musik | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It is so customisable, and does so much. There are facets for all areas of our organisation. > > **Nachteile**: It is so customisable. This is an amazing feature, but comes with a lot of pitfalls and makes life challenging at upgrade time. > > Tessitura is at the heart of everything we do as an organisation. It holds our customer data, we use it to manage our ticketing and website offerings, to manage Direct Debits and donations, marketing, and much more. We could not function without it. ----- ### "Fantastic software with a bit of a learning curve" — 5.0/5 > **Joshua** | *18. Februar 2025* | Kunst & Handwerk | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Tessitura is designed specifically for non-profit arts organizations and is consistently working to meet their specific needs. It has excellent flexibility and can be adapted for a wide variety of operational requirements. It also does a great job of consolidating data into one place to easily pull and analyze. > > **Nachteile**: Because of the freedom and flexibility the system offers, it is less "user friendly" than some other systems. There is a somewhat steep learning curve for new users. > > I have worked in non-profit theatre for over 15 years and used several different systems. I have been using Tessitura for over 10 years now and have no desire to ever go back. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/111612/tessitura-software?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/111612/tessitura-software) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten