Wer nutzt diese Software?

Technische Redakteure und Content-Entwickler aus allen Bereichen und Branchen.

Durchschnittliche Bewertung

12 Bewertungen
  • Gesamt 4.2/5
  • Benutzerfreundlichkeit 3.5/5
  • Kundenservice 4.1/5
  • Funktionen 4.4/5
  • Preis-Leistungs-Verhältnis 4/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • MadCap Software
  • http://www.madcapsoftware.com
  • Gegründet 2005

Über MadCap Software

Egal, ob du die technische Dokumentation für die Online-Hilfe, die Softwaredokumentation, Richtlinien oder Verfahrensanweisungen, Wissensdatenbanken oder Benutzerhandbücher erstellen musst, mit Madcap Flare kannst du Inhalte in einer Vielzahl von Formaten erstellen, verwalten und veröffentlichen, einschließlich Print, Online, Desktop und Mobile.

MadCap Software Funktionen

  • Anpassbare Vorlagen
  • Audioinhalte
  • Bildbearbeiter
  • Dokument-Indexierung
  • Elektronische Formulare
  • SEO-Management
  • Textbearbeitung
  • Versionskontrolle
  • Video-Inhalte
  • Volltextsuche
  • Website-Management
  • Compliance-Verfolgung
  • Dateitypumwandlung
  • Dateiwiederherstellung
  • Dokument-Indexierung
  • Dokumentaufbau
  • Dokumentenarchivierung
  • Dokumentenaufbewahrung
  • Elektronische Unterschrift
  • Offline-Zugriff
  • Optische Zeichenerkennung (OCR)
  • Versionskontrolle
  • Werkzeuge zur Zusammenarbeit
  • Bücher
  • Content-Management
  • Kampagnenmanagement
  • Kataloge
  • Layout und Design
  • Newsletter
  • Werbemanagement
  • Zeitschriften
  • Zeitungen
  • Zirkulationsmanagement

Die hilfreichsten Reviews für MadCap Software

Very good authoring tool for structured authoring

Bewertet am 8.2.2018
Vinayakrishna B.
Assistant Manager, Technical Publication
1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use Flare for end-to-end documentation purpose in our organization like user guides, release notes, online help API doc etc.

Vorteile: I like the following aspects:
1. Less manual work as the styles can be created and re-used to enhance the look and feel of the document.
2. Image handling is better compared to other authoring tools. Don't want to name other tools here.
3. DITA authoring is masde very user-friendly in this.

Nachteile: Flaws which I encountered:
1. Sometimes, the application freezes while importing any image of heavy size.
2. More web layouts must be provided for online help.

Versatile help authoring tool makes print and web output easy

Bewertet am 16.7.2018
Kristin D.
Course Designer
Computer-Software, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I use Flare every day, for a variety of projects. It is versatile and robust.

Vorteile: Flare allows for nearly limitless options of content output and organization. This makes maintaining print and web media, and even tablet and mobile versions of the same, easy and seamless. As a bonus, you really don't NEED to understand how XML, HTML, or javascript work in order to make help materials that make use of these languages. Once you learn Flare's user interface, which is set up very similar to many word processors I could name, authoring is simple.

Nachteile: Training and education is important. Like with many intricate tools, if you don't know what's there and don't know how to use it, Flare can seem complicated and unpredictable. Training is an investment, but it is well worth it.

Useful publishing program

Bewertet am 13.8.2018
Rachel S.
Educational Specialist
Professionelles Training & Coaching, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Single sourcing for instructional design is incredibly useful. Consistent formatting and a decent import program from other software is also very helpful.

Vorteile: I use this mostly for print/PDF media as opposed to web, but it definitely meets my needs. I'm able to generate fairly quickly, utilize single sourcing, and not re-create the wheel repeatedly. Once you've got a handle on how to set up your style sheets and figure out what you do and don't need, it's a great way to promote single sourcing and consistent formatting.

Nachteile: There's definitely a learning curve, and the customization can be a little intimidating on the front end, but well worth it.

Steep & Slippery Learning Curve - Especially Importing Existing Content

Bewertet am 25.7.2019
Shelley L.
Technical Writer
Computer-Software, 501-1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
1/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've spent months learning Flare to import large documents (total ~100,000 words; ~2,400 images) to produce online help. Haven't yet used it as an "authoring" tool because I'm still working on the import. The pieces that must come together to produce a project are tucked away in various nooks and crannies, and good luck finding them on your own because nobody's going to tell you where they are. "Bronze" tech support,(email only) often doesn't know the answers. But that's OK, because by the time they get back to me (supposed to be 24 - 48 hours, but often more) I've usually figured out the answer on my own. Several times I've written back to tell them there IS INDEED a way to do what I wanted, or there's a BETTER way than what they said. I haven't experienced Platinum tech support, but at least then you find out right away if they don't know the answer. Or maybe they're more knowledgeable? Dunno. OTOH Support once went above and beyond and called me with a complex answer. I'm not saying the support folks are rude or deliberately unhelpful - just inexperienced. You can't simply get trained to support this product. You have to use it yourself in the real world. Be prepared to learn HTML, CSS, and Regular Expressions if you don't already know them. I put off learning Regular Expressions and did a lot of hand work that could have been automated. But the output is nice, and I'll try to leave another review once I've been "authoring" new content.

Vorteile: It does everything they say it will do...

Nachteile: ...But good luck learning how. Over 7,000 pages of documentation, but you'd better know their lingo before you search for answers. Documentation tells you to do an action, but not where to find it or what it's called. If you're starting with a large document import, expect to spend months. I could have cut-and-pasted faster. Tech Support is less helpful than their forums, which are indispensable.

Great way to author and deliver a body of topics-based content as print and online outputs

Bewertet am 27.4.2015
R.b. V.
Consulting Technical Writer
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Madcap Flare provides a highly effective single-product way to create and manage a superset of topics based content that can then be packaged and delivered as required. When I began technical writing in 1998 the primary authoring method was to assemble chapter files into books for delivery as PDF manuals. Later that work flow was expanded to become "authoring tool plus something else", where "something else" was a separate tool that extracted content from the authoring tool's content files and generated that content in an online format such as online help (OLH). For today's technical communicator, it's a form of vocational suicide to imprison reusable information inside monolithic chapter files. The need is instead to create reusable topics that can then be assembled into a variety of output combinations and readily delivered in a variety of print and online output formats. Flare contains a rich set of topics-based authoring, content management, and output packaging features. I've been using the product for roughly five years and continue to find it to be a very cost effective way to create a "real" documentation and authoring work flow that can be expanded and refined to serve the needs of small to large content development and output requirements. Flare the product is enhanced by the quality of its vendor, Madcap Software. Madcap's sales and support organizations are so knowledgeable and responsive that they can rightfully be considered to be among Flare's key features. I've been using Flare for about five years now (I began with Version 7. We're now up to version 11). No company is perfect, but Flare the product and Madcap the company have so far provided extremely satisfactory product and customer experiences.

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