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osConcert
Was ist osConcert?
osConcert ist eine leistungsstarke php-Open-Source-Einkaufswagen-Software, die für den Verkauf von Eintrittskarten in Form eines visuellen Online-Reservierungsmanagers für Theatersitze angepasst wurde. Entwickler lieben sie, weil sie vollständigen Zugriff auf den Code für nutzerdefinierte Änderungen gewährt.
All dies mit schnellem kostenlosen Support und einem 100-seitigen Nutzerhandbuch.
Wer verwendet osConcert?
Theater, Ticketagenturen, Schulen, Kinos, Eventmanager, Webentwickler, kleine Theatergruppen und mittelgroße Sportstadien. Auch Bus-Ticketing, Ausstellungen, Immobilien und andere Bereiche.
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osConcert
Bewertungen über osConcert
100% Service
Vorteile:
Sie ist einfach zu bedienen, der Afterbuy Service ist super
Nachteile:
Mit Ihr könen wir alles abbilden, was von uns gefordert wird

Easy and fast way to sell tickets for events.
Kommentare: One of the most attractive features is that the system generates etickets in PDF that can be printed by the customer automatically, also has the option to include QR codes for digital reading.
Vorteile:
The most important feature is its easy installation and configuration, since it allows installing our own server platform. Thus we have control of the entire system to manage events.
Nachteile:
The biggest advantage is that we can customize all its interface and support can help us after the purchase to perform the updates.
In Betracht gezogene Alternativen:
Truly the best ticketing platform.
Kommentare: I really think this is the best event ticketing platform out there and I can't say enough about how good their customer support is.
Vorteile:
Most importantly, customer service is next to none and very responsive. I have posed so many questions during and after implementation and they have all been answered with so much patience. The features of this product are incredible. Every permutation of online ticket sales has been thought of.
Nachteile:
The layout is not as intuitive as other platforms I have used, but the other platforms could not do what osConcert does.
Full featured, cheap to buy and run, good support but some compatibility problems
Kommentare: Customers can choose, pay for and print their own tickets whenever they like, providing convenience for them and reducing administration for us. Attractive customised seat plan, self-hosted software with no booking fees.
Vorteile:
Attractive customised seat plans, no commission on sales (apart from PayPal), cheap and well supported. When we started using it a few years ago, it was pretty much the only show in town if you wanted to offer allocated seating from a self-hosted solution to keep everything in-house and avoid booking fees on every sale (hundreds of pounds a year for us).
Nachteile:
Problems with OS compatibility (Ubuntu 16.04), occasional failed transactions and lack of CMS integration caused a lot of administrator work. If you want it to blend with the rest of your site you have to create a whole new theme for it and keep the menus in sync. If the OS is updated, in our case because PHP5.6 support was ending, be prepared for a lot of pain. We used osConcert very successfully for a few years but ultimately we were forced to choose between rolling back to an earlier operating system or changing our ticketing system, and we went to StageShowGold instead. The occasional failed transactions were probably PayPal's fault, Stripe seems more reliable but wasn't supported by osConcert at the time. The system doesn't work very well on a mobile screen, nor is it accessible to disabled people. This is very unfortunate, but I don't know any alternative system that achieves either of these - it's hard to show a big seat plan on a small screen without lots of panning and zooming and avoiding javascript is difficult.
Cost effective for organisations who want to manage their own booking system
Kommentare:
osConcert provides a complete solution for customers to reserve and pay for e.g. theatre seats.
Because it has evolved over a number of years, there is a wide range of options e.g. reserved/general seating, payment methods, sales via website or box office agents, various ticket options and also many detailed configurable options. Seat plans for different seating layouts can easily be produced.
The procedure for getting started with osConcert is to agree a level of support with [sensitive content hidden] to set up the system to meet your needs so that you can subsequently manage your events and ticket sales. Although there is a lot of help documentation available, there are a lot of options some of which will require help and explanation.
Vorteile:
We are a small community theatre. osConcert gives a professional appearance to the customer and supports all our practical administration needs. The one-off fee allows us to keep our prices low and not pay additional commission on sales.
Nachteile:
There is an extensive range of options and these are sometimes difficult to find in the Admin interface. However [sensitive content hidden] responds very quickly and fully with help.
In Betracht gezogene Alternativen:
Osconcert Review LPAS
Kommentare: Pretty good. You pay a one-time fee to purchase the software and then have total control of your ticketing experience as apposed to being held to the whims of a ticketing agency which charges a fee per ticket
Vorteile:
The fact that we have control of our money, it isn't held by a ticketing agency until the end of the show. Gordon is very responsive to any questions we have had.
Nachteile:
Nothing major. There are some minor quibbles but you get that with any software, nothing is perfect.
I loved it !!!
Kommentare:
Well thought-out software!
visually very appealing
technically powerful and functional!
easy to learn and can be individually designed
Great job!
Vorteile:
This software convinced me from the start. The friendly support always helps with problems. It was important to me to get software that I can fully adapt to my needs. The software looks and works professionally. It's nice to see what you get for "little money". There are no hidden costs or commissions. Everything is easy to understand. Also usable for users with little admin experience. As with any software, you have to read certain things, understand them and then implement them in a targeted manner. clear recommendation to buy
Nachteile:
Some training is necessary in certain areas. The installation of other language files requires knowledge and patience everything can be learned and implemented! support always helps 100% quick and friendly
Great inexpensive ticketing platform
Kommentare: It is not very user friendly and required a fair amount of IT time to get it started and then to maintain it. The learning curve is pretty large. If you are proficient in PhP, then you'll do fine. The sql relationship chart is unavailable and the number of tables in astounding, so sql solutions are a pain.
Vorteile:
Inexpensive php and sql installs as separate folder on your server The author, is pretty helpful for support.
Nachteile:
Customers seem to have some difficulty with it. Its restricted in its interface with who and how you can connect and handshake with your processor. Works well with PayPal, problems with authorize.net, unable to connect to other processors.
osConcert upgraded our user experience by 1000%
Vorteile:
Ease of use of the product is what makes the product so great. Customers get a tailored experience and expectation of exactly where they are going to sit during the performance. Admin is fairly easy to use once you get used to how it is organized. This is a full solution from sales, coupons, notification and integrations with our payment gateway. Gordon has been very responsive and helped us with the layout and even integrating the payement gateway that we used. Each event has gone smoother than it has in the past with other solutions that we have used. osConcert has removed a big headache that we had and I am very glad that we went with this ticketing solution
Nachteile:
The only cons that I have are associated with the admin. some options are buried and sometimes a little difficult to find. But the developer has been very responsive and helping out with advice where needed.
Great Option for Presenters
Kommentare: Great for us for 4 years! Parts of it became broken which didn't affect the operation...but for example running reports often failed due to memory errors that I could never resolve even when forcing PHP memory values.
Vorteile:
Customization abilities via developer's programmer
Nachteile:
The look of the interface is getting dated.
Perfect for our community theatre!
Kommentare: Some friends of mine run a community theatre and have always hand mailed tickets or had people have to pick them up. I suggested they try an online booking software and found osConcert on Google. Using this has definitely brought their attendance numbers up, I think from being able to print out tickets straight to their phones
Vorteile:
I was surprised as to how easy this was to set up and get up and running on everyone's computers and phones! I love how easy it is for people to pick their seat and either print out a physical ticket or use an E-Ticket. Their customer support is amazing! They have had speedy replies and have done their best to answer all my questions and help with my issues!
Nachteile:
I wish I was able to integrate this into my website with a more clean look. At the moment I have a link going to an external site, which really isn't all that big of a deal but would be nice to be able to customize the look a bit more.
Solid Product
Kommentare: We use it to sell tickets on on website.
Vorteile:
If you want to maximize the amount of ticket revenue there is no cheaper option than osConcert. The only fees are the annual fee for software upgrade and support. If you go with PayPal you only pay their fees for purchases. Same with Stripe. Stripe is very easy to use with this. [SENSITIVE CONTENT] has also been very helpful when something goes wrong or even setting up. With each upgrade the software has gotten better and better. It looks very professional.
Nachteile:
Though the report generation options have gotten better there are still some bugs and limitations. However I have not had much difficulty sorting out the minor quirks. I also am able to edit the code myself when I need something in particular. PayPal interactions could be better but that is mostly a difficulty with PayPal constantly changing their interface defaults (Stripe works perfectly). I think you need a bit of web technical savvy to comfortably use your own ticket selling software (but osConcert is one of the easiest -- I have tried several others). If you know nothing you should probably go with one of the dedicated ticket selling providers (Ticketmaster, etc)
Second to NONE product and service
Kommentare: The ability to have a custom map of our venue laid out to near scale and every individual space showing size and cost was amazing and we are also able to have it for each of the monthly markets we hold so customers can buy for the entire year. When I first found osConcert it was designed for other industries. I wrote to the CEO and explained what I wanted the software to be able to do and asked if he could customize it to meet my needs. I'm sure at first he had to think I was crazy but he did consent to do the job. We agreed on a fee to do the amount of customization I wanted. We also had an implementation plan and schedule made so we both knew where we needed to be all along the way. He worked we me and the members of my team to make the product what we wanted and needed. On the occasions when we had an issue (Seldom after going live and none the fault of the program always something we did we were not suppose to and once from a good hacker) The owner worked faster than fast to get the situation resolved and us back up. There are a lot of hours difference in our time-zones and I know there were times he had to give up sleep to meet our needs and he always did. While we are not his ONLY client he has always treated us like we were the only one with 100% undivided attention. I've dealt with a lot of providers of software over the last 30 years and he and his product are at the top of the list. Give it a try you will be glad you did
Vorteile:
Being able to customize the product for my special needs. Being a Flea Market there was only one other product on the market allowing online reservations for vendor spots but nothing like I wanted. The simplicity of use for the customer and the administrative side together make a perfect customer experience.
Nachteile:
The many options. This software can do so many more things than I ever dreamed of using it is hard to not over do it. I only wish I could implement 1/10 the power of the software
Good soft for NGOs
Vorteile:
The program has an excellent value for money, making it perfect for NGOs organizing art events. Flexible in configuration, it allows customization to specific requirements (we use it in the version for 2 languages and 2 currencies). The author is very helpful. Good documentation and extensive FAQ. The new option to create audience plans yourself looks very promising.
Nachteile:
Old-fashioned backend. Some configuration options are sometimes hard to find.
Outstanding software, support, development and value
Kommentare: Three to four years ago while searching online for ticketing solutions the options that were available were very limited. Choosing a solution for an entire season of concerts is a big step. osConcert was affordable but more importantly provides so much flexibility. I had very specific needs. Integration with Stripe and/or Square was necessary and it was implemented. Integration with Infusionsoft was crucial and it was implemented. The way I needed osConcert to present and deliver information as it related to infusionsoft was unique and it was implemented. osConcert and its developers are smart and understand what you want. The turnaround time is amazing and the development costs are incredibly affordable. osConcert is like having a system customized just for us. If you're shopping around I can't imagine you finding anything out-of-the-box with so many features let alone the level of service and support provided by osConcert.

Great ticketing software for the small theatre
Kommentare: We found the best support from Gordon. He is proactive and eager to help adapt the software to our theatre's needs.
Vorteile:
Adaptive with the aid of Gordon to our theatre's needs. Inexpensive. Ongoing support and updates.
Nachteile:
Large learning curve. Not friendly to computer ignorant older theatre volunteers.
Excellent stand alone system
Kommentare: Very good experience with plenty of quick and helpful support when needed.
Vorteile:
This software is great as a one off solution rather than pay by ticket options of other companies. Very easy to self manage and adapt for each use. Plenty of options and choices and ability to keep it simple or expand features as needed.
Nachteile:
Ability to copy seating plans and adapt them but this has just been released as a new feature!
OS Concert - Event Booking Software - Easy and user friendly for both client and management
Kommentare: Most importantly our clients have found this an easy platform to book their tickets via, as the booking process is kept as simple of possible with clear instructions. Map of seating is clear and well designed. As an end user once you are familiar with the package it is straight forward to use. It does have some limitations to the way data can be extracted and managed. Fantastic and quick customer support with regards to any issues or questions that we have had. The service is incredibly good value for money which was important for us as we are running a charity event and has enabled us to be in control of our own bookings without using a third party agency and additional expenditure. Highly recommended.
Vorteile:
Simple and easy to use for both management and clients. Incredibly good value and great customer support.
Nachteile:
There are a few limitations as to the way that you can extract data for management purposes.
Excellent platform, and great support by developers
Kommentare: We have been using osConcert for five years, and have had no reason to switch. The system works well in browsers on all devices, and there are regular feature improvements. Our patrons love the ability to select their own seats, pick appropriate discounts, and pay in their preferred method. There is a cost for some of the upgrades over the years, but it is minimal. The upgrade and support costs are well worth the ability to control your own box office site without paying a per-ticket fee.
Vorteile:
Seat selection tools for customers, wide selection of payment options, responsive support.
Natural Build Fitness
Kommentare:
A bit of a learning curve but customer service is good at assisting with this. There are tutorials that are helpful as well.
Too many clicks to purchase a ticket frustrates customers. Would like other choices to use other than PayPal for revenue deposit. Like directly into my business checking account.
Vorteile:
Scanning tickets, being an admin to add and change things quickly, having control over my own ticket program. Less ticket fees.
Nachteile:
Too many clicks to purchase a ticket. However the new version is suppose to have less clicks to purchase tickets. Once my website is completely updated will purchase the new Version. Wish it had an option of connecting to my Bank so ticket revenue is directly deposited to my business bank account.
Excellent Value in Reserved Seat Ticketing
Kommentare: We are a K-12 private school in Texas with about 700 students. This will be our 5th year using osConcert to sell reserved seating at our school theater productions. osConcert may be the best value in hosted reserved seat ticketing systems on the market today. It takes a bit of effort to get up and running the first time, however each subsequent production is a relatively straightforward process. The osConcert Support Team is off-shore (from the U.S.), yet we have found them to be very responsive and supportive whenever we call on them to help us through even the most complex issues. If you have the expertise in-house to run a hosted system in a LAMP environment, then osConcert may be an excellent in-house ticketing solution.
Vorteile:
Configurability
Nachteile:
The system is obviously repurposed from an earlier system. The back-end usability is a bit complex, and requires a reasonable level of technical expertise that is typically not found in a school like ours. It is definitely not for everyone.
Very scalable software and easy to manage
Kommentare: In my case, it was a real challenge. I wanted osconcert to manage peaces of art instead of shows and concerts.
Vorteile:
I can manage my site with ease and scalability
Nachteile:
I think maybe the html editor. I found it very simple and weak.
Makes a box office affordable
Kommentare: We've used osconcert for a number of years now so we can sell individual seats for our festival concerts on our own website. Most of our sales are now online via the system and we also use it to generate tickets for our telephone sales. It has its foibles, like all systems, but it has proved dependable and the free support and inexpensive upgrades from Gordon have been great.
Vorteile:
Low cost, adaptable as os
Nachteile:
Some quirks (it's a converted shopping cart at base) but nothing grave
Great product and great support!
Kommentare: Always fast and reliable support. Hands down the best best ticketing system for anyone who wants to retain total control of all aspects of online and offline ticket sales. I highly recommend this product to anyone serious about selling event tickets.
Vorteile:
Does everything you'd expect from an advance professional ticketing system.
Nachteile:
Would love it if it could ticket using a Boca Printer. I haven't check the latest update, this may already be and option.
As a volunteer run Arts Festival we need affordable online ticketing - osConcert is a great solution
Kommentare: Having made the decision to provide online ticketing for our annual arts festival for the first time in 30 years we needed a solution that was simple to use, both for administrators and customers and osConcert provided it. When clarification was needed in the set up and management processes the support given was both rapid and first class.
Vorteile:
Easy to set up and manage with comprehensive documentation. If something hasn't been clear the support has been absolutely first class.
Nachteile:
The only issues for a small minority of Customers have been outside osConcert and within Paypal (our method of payment). The number of these problems is small and readily resolved and are as a result of Paypal wording on their screens, the links to Paypal from osConcert work well.