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Was ist RXNT?
RxNT bietet innovative Software für die Gesundheitsbranche. Mit den cloudbasierten Lösungen von RxNT können Anbieter*innen von praktisch überall aus arbeiten. RxNT|PM verfügt über eine leistungsstarke Abrechnungslösung und nutzerdefinierte Berichterstattung, um die Anforderungen jeder Praxis und jedes Abrechnungsunternehmens zu erfüllen. RxNT|eRx ist EPCS-zertifiziert und kann vollständig in die RXNT-Produktsuite oder als eigenständige Lösung integriert werden (Android- und iOS-Apps stehen zum Download zur Verfügung). RxNT|EHR hilft Anbieter*innen, die Patientensicherheit zu verbessern und den Arbeitsablauf zu optimieren.
Wer verwendet RXNT?
RxNT hat sich zum Ziel gesetzt, innovative Softwarelösungen, einschließlich E-Prescribing, Praxismanagement und elektronischem Patientendatensystem, für Arztpraxen und Arzt-Abrechnungsfachleute bereitzustellen.
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RXNT
Bewertungen über RXNT
Excellent for hospice and palliative care
Vorteile:
E-prescribing is the only feature that I use and it is excellent. It makes EPCS easy and allows my staff to assist me with preparing the prescriptions for my review and authorization.
Nachteile:
The web interface could be better as well as the process to add and administer users.
Great prescribing program
Kommentare: RXNT's prescribing program makes it easy and quick to prescribe accurately while easily maintaining complete, accurate records. I use it for all my prescribing, and I would not want to change.
Vorteile:
The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the representative I was working with was very responsive to my tight timeline and promised to get me set up lighting fast, which he did. There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I love the ease and speed of prescribing, and the ease of maintaining prescription records.
Nachteile:
A few times I have noticed things that the program seemingly could not do - and then when I have checked with RXNT Support, I find they can show how to do what I need to handle the need that has arisen - like, if I want to prescribe a brand new, newly approved medication that is not yet in the system, there is a way to add it, and Support showed me how. So - there is really nothing not to like. Everything works for me.
Cheap, but functional
Vorteile:
Customization of the template. The copy of the desired template was submitted and it was implemented by RXNT team
Nachteile:
Frequent outages, can not insert physical exam once the template is chosen, can not make “cpt cluster”. Can not loft template. The EMG TURNS OFF EVERY DAY AT 12.21 am and it has to be restarted. It does not save info instantaneously and on multiple occasions you need to retype what was typed before because it did not save info
Antwort von RXNT
vor 5 Monaten
Hey Gene, we're sorry to hear that you're having trouble with outages, templates, and autosaving. I'm sure that's been frustrating, but we're here to help! Please reach out to connect@rxnt.com with more details on your current issues or if there's anything else we can help you with.
Quite simply, the best prescribing platform available!
Kommentare: I was first introduced to RxNT about 20 years ago at the advent of electronic prescribing. In the 2 decades since, I have used perhaps 8 different prescribing platforms, usually as directed by the health system with which I worked or embedded in an EMR. I have consistently favored RxNT above all others. In fact, the past 2 companies I worked for adopted RxNT at my urging. And now as I have transitioned to and independent practice status, I have once again engaged RxNT as my prescribing program. I'm extremely satisfied, and feel like I've returned home!
Vorteile:
From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add patients, and archive favorite pharmacies, to name a few benefits.
Nachteile:
The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the program, it may have simply been less relevant to me.
Best EMR for your money
Kommentare: My overall experience has been very positive. Customer service is outstanding.
Vorteile:
I like the ease of use, and ease of training new employees to use.
Nachteile:
Sometimes the systems is a little slow which causes delays in patient management.
HORRIBLE service and customer relations does not care
Kommentare: Horrible customer service that does not take ownership for their mistakes, if your practice is open on the weekends be prepared with backup plans as it frequently goes down over weekends with no support available until monday.
Vorteile:
Relatively inexpensive for EMR, however you don't get fully functional product
Nachteile:
Horrible customer service, billing module does not submit claims correctly, patient data gets changed by the system.
Antwort von RXNT
vor 10 Monaten
This user is no longer a current client of RXNT. We're sad to hear about their issues with our system and our customer service team. However, our support staff works hard to ensure that issues are addressed promptly and effectively. We are committed to resolving customer concerns, but we prefer that feedback be communicated directly. For any concerns related to the review above, please contact connect@rxnt.com, and we'll be happy to help!
AVOID this EMR
Kommentare: Overall experiences zero out of 10 please do not make the mistake by signing up with this organization
Vorteile:
There is actually nothing that our practice went through with RXNT that was a positive
Nachteile:
Patient migration, encounter formation, sending prescriptions, customer service
Antwort von RXNT
vor 7 Monaten
Hi Tim, we're sorry to hear that you had a negative experience with RXNT. We do everything we can to meet the unique needs of every client, and we have procedures in place surrounding setup, migration, points of contact, etc. Setup and migration are a collaborative process, and they require an active role to ensure our customizable software will meet the required needs of your business. Unclear or ineffective designation of responsibility by the client for system setup and transition from another software will result in setup delays. We can assure you that our training and support staff work very hard to ensure that any issues are addressed promptly and effectively, and we are 100% committed to your success. While we understand that this situation may be frustrating, we prefer that feedback be communicated directly and professionally. Multiple members of our team have already been in contact, but please reach out to connect@rxnt.com if there's anything else we can help with!
Wonderful Experience with RXNT
Kommentare: My experience has been great. I enjoy the fact that there is always someone available in the rare event that I require assistance with anything.
Vorteile:
Medication entry and tracking is very simple. Re-ordering medication is made simple. I appreciate the fact that other pharmacies are easily accessible as an option for narcotics.
Nachteile:
I really like everything about RXNT. I do not have any complaints, concerns, or questions at this time. I believe it is an awesome program.
RXNT easy to use
Kommentare: Easy to use once adjust to little quirks and quick and easy to find patients and drugs I need
Vorteile:
Easy to use and find medication I need to order
Nachteile:
Lose prescription if I have to click off to add diagnosis then need to reenter whole prescription again
RXNT review
Kommentare: Overall I've had a great experience with this site.
Vorteile:
The website is convenient and easy to navigate
Nachteile:
The token can sometimes limit usage when not handy.
Developed by health insurances....
Kommentare: worse. So bad that I want to change company. The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of their customers (assuming that health providers are their customers and not insurances), has to be added the cost of a transition and the integrity of data. If a healthcare provider offers their service with a similar performance Rxnt gives, licences would be suspended.
Vorteile:
Price. No other thing to mention because time is money and direct patient care. Rxnt performance takes away such valuable times. Then, not even price is good.
Nachteile:
Slow, frequent changes in the system that are followed by poor performance, system drops or freezes often, lag time from page to page, worsened year by year, do not solve problems, results in longer administrative times in detriment of productive work. Adds to the complex system used by health insurances to obstruct access to the services they offer, delay payments, etc. Health care time is spent in two areas: patient care and administrative documentation. The more administrative time on each patient, the less productive time, the lowest the number. The goal of technology is to gain in efficiency, to at least produce more in les time. RXNT is the opposite, really I would not be surprised if it is owned by one of the health insurance corporation.
Dan Rash's RxNT experience
Vorteile:
I absolutely love this app, and it has been an integral part in improving our patient care and management/delivery of medications. My favorite part is the integration with our physician team, where the nurse can enter an order for a controlled substance and the doctor can sign electronically in real-time. This is especially helpful for patients with urgent needs who need local pharmacy fills.
Nachteile:
I don't like how the new setup passwords are only good for a short period of time. This makes the onboarding process a bit difficult.
Very easy to navigate
Kommentare: Like previously said the ease of the site and very simple to find any information needed
Vorteile:
Simplicity and very easy to navigate no issues finding anything
Nachteile:
I have not ran into to any issues so far
Great prescribing solution for worldwide use.
Kommentare: Overall experience is positive. I would recommend this platform to a colleauge
Vorteile:
It is easy to use this platform from countries such as China.
Nachteile:
The patient demographics input is a bit clunky and sometimes erases information. The e-consent can be tricky, if you press the wrong button it deletes the patient.
Love the whole package
Kommentare:
Great!
Customer support has been there to sort out any issues that arise.
Vorteile:
The full suite helps connect all pieces running a medical business; from scheduling to EMR to prescription and to billing; all connected and things get done with some clicks only
Nachteile:
Inability to post patient's co-pay to their account at the time of their appointment; this only gets posted once the insurance returns claim.
Great Service and option
Vorteile:
Easy to use. This is very important in our practice.
Nachteile:
Finding certain medications or generics. Sometimes certain medications are difficult to find if isn't a brand or specific
Dr C. Ziomek
Kommentare: Good in general. It is really nice to get faxes directly into RXNT.
Vorteile:
Ability to e-prescribe and the ability to make notes without templates.
Nachteile:
After an encounter is printed out the words are too small to read easily. It would also be helpful to be able to chose what to print to give to the patient, for example, just the assessment and plan. It would be helpful to be able to move from one encounter to another for a given patient more easily when reviewing their prior appointments.
Excellent e-prescription service
Vorteile:
Ease of use, integration with EMR. Very fluid with great ease searching and connecting with pharmacies
Nachteile:
Nothing. This has been a flawless platform
IN MY OPINION
Kommentare: I am a paper trail person, so this makes it so easy to follow and keep schedule
Vorteile:
the software is very user friendly and can be accessed from various locations
Nachteile:
the software is not very easy to correct mistakes
Easy to use and very few technical issues
Vorteile:
Compared to a previous e-prescribing software, this one is much easier to navigate and has not given me almost any glitches or mishaps.
Nachteile:
The version I'm using did not connect directly with my electronic health record. Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I had to check on another screen.
MAVERICK HEALTH CARE PROF. LLC
Kommentare: Wonderful love the support staff!
Vorteile:
Easy to use!
Nachteile:
No quick text and unable to auto populate problems to medical history
psychiatric nurse practitioner
Kommentare: It takes longer time to get charting done
Vorteile:
It is pretty easy and simple to navigate.
Nachteile:
The program can't have 2 windows open at the same time.
Antwort von RXNT
vor 8 Monaten
Hey Grace, sorry to hear that you're having trouble with charting speed and opening multiple windows. I'm sure this can be frustrating, but we're here to help! We'd love to hear more about how we can streamline the charting process so that you don't have to work out of 2 windows at one time. Please reach out to connect@rxnt.com with more details on your current issues or anything else we can help you with!
Psychiatric nurse practitioner
Kommentare: My overall experience was very good no issues
Vorteile:
The platform was very easy to understand.
Nachteile:
I have not seen any issues see as of yet.
Ripoff Artists
Kommentare: Reasonably good program while I used it. Worthless when I needed help.
Vorteile:
Software works well - a few glitches, but no major troubles.
Nachteile:
I used the software for over a year and found it useful. I then had a practice change and no longer needed to use it, but forgot that it was an "auto renew" payment system. When I was informed it had renewed I contacted the company immediately and was told I was out of luck - that they don't issue refunds. I had to pay them over $700 for a program I no longer used and had no intention to use. Customer service was of no help. Unethical, unreasonable.
RXNT seamless prescribing tool
Vorteile:
RXNT works seamlessly with my EHR to find and prescribe medications, and to find the pharmacies my patients want to go to.
Nachteile:
Sometimes pharmacies are not listed. But not often.