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TotalMD
Was ist TotalMD?
TotalMD ist eine Budget- und nutzerfreundliche Software zur Praxisverwaltung für Abrechnungsdienste und Praxen aller Größen. Unabhängig davon, ob du lieber Cloud-basierte oder lokal installierte Software nutzt, kannst du mit TotalMD E-Claim-Services erstellen, Zahlungen und Inkasso effektiv verwalten und die Höhe deiner Forderungen gegenüber dem Versicherungsunternehmen einsehen. Sehe mehrere Praxen und Finanzdaten mit dem Enterprise Dashboard ein. Sende elektronische Rezepte und interaktive Textnachrichten an deine Erkrankten und mehr.
Wer verwendet TotalMD?
Medizinische Abrechnungsdienste und Arztpraxen, die eine Software mit allen nötigen Funktionen zu einem Preis brauchen, der ihnen keine schlaflosen Nächte bereitet.
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TotalMD
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Bewertungen über TotalMD
In Betracht gezogene Alternativen:
Total MD=amazing
Kommentare: my overall experience with total md is that they are an excellent resource for our practice
Vorteile:
their fast service is what i like most about total md
Nachteile:
there is not anything i do not like about toal md
In Betracht gezogene Alternativen:
Software that gets the job done
Vorteile:
We use this software for many of our clients and love the user friendliness of the software and the excellent response from the support staff.
Nachteile:
There are a few items that we have submitted for an update that has taken some time but eventually they are implemented.
Private practice use since 2009
Vorteile:
It provides all the capabilities needed to create 1500s, electronically edit and send them, make corrections, post payments, and keep track of balances.
Nachteile:
It definitely has lots of bugs. Having designed software before I became a doctor, I appreciate the complexity of the multi level platform. It takes time and motivation to surmount many of them. I have to pay for support, for example if I have a question about technique, I have to buy a punch card of how many calls I am allowed. I have to pay for training if i hire yet another biller. I am now doing my own billing and can figure out most of it, but there are still balances that are off and inaccurate statements. It is a headache but hard to change.
Antwort von DentiMax
vor 8 Jahren
Dear Sally, Thank you for your review of TotalMD. We appreciate your feedback and the opportunity to address your concerns. TotalMD makes every effort possible to thoroughly test and release error free software. On occasion, as with any software program, our customers may encounter instances in which the software does not perform as they expect. We value and encourage this feedback from our clients so we can continue to ensure the product is of the highest standards. We also issue free Service Pack Updates which are designed to fix any minor items we find after a release (just like updating an app on your cell phone). Service Pack Updates are always free and available for easy download by the customer. We do have an in-house support team available, and their ability to assist you is increased with a current support contract, which allows them to log into your computer and see what you see. However, Support would be happy to walk you through any troubleshooting necessary, even without obtaining a support contract. Our support department is also always available to discuss any instances you’ve encountered in which TotalMD is not performing as you expect, and will report those issues to program development as necessary. In many situations, these issues can be resolved by having a short training session, or changing program settings, without the involvement of programming/development. TotalMD never requires you to purchase additional training for new office staff, however, we do offer training sessions available for purchase in one hour increments should you choose to have a TotalMD trainer conduct a live training session to cover basic functionality. Of course, you always have the option of providing your new staff with training by one of your existing staff members, in addition to the numerous webinars and training videos we offer for free on our YouTube channel. We have attempted to contact your office to address these concerns but have been unable to reach you. Please feel free to contact our support department so that we may further discuss your experience and help you to your satisfaction. Thank you again for your feedback.
In Betracht gezogene Alternativen:
Podiatry and TotalMD
Kommentare: I was pleasantly surprised by the customer service. I like that TotalMD was quick to respond and understood my needs for my Podiatry practice.
Vorteile:
I appreciated the ease of transferring from a former EMR system.
Nachteile:
Building my template was not the most fun process, but it turned out to be user-friendly.
In Betracht gezogene Alternativen:
Awesome billing system
Kommentare: It has been an pleasant experience. The trainer and support are wonderful.
Vorteile:
The system is user friendly and easy to use. It makes sense. Support is wonderful.
Nachteile:
Nothing at this time. I really like the system.
