Was ist Therabill?
Therabill ist eine webbasierte Abrechnungssoftware für Physio-, Ergo- und Sprachtherapeuten. Die Lösung lässt sich nahtlos in das WebPT EMR integrieren, sodass Dokumentation und Abrechnung perfekt zusammenarbeiten. Zu den Funktionen gehören eine sichere Dokumentation mit nutzerdefinierten Vorlagen und Arbeitsblättern, E-Mail- und Fax-Versand im System, analytische Berichterstattung, Planung und automatische Terminerinnerungen, flexible Abrechnung mit automatischer Schadensbereinigung, keine Verrechnungsstellen-Gebühren und unbegrenzte Einreichung von Anträgen an Tausende Zahlende.
Wer verwendet Therabill?
Einzeltherapeuten und Gruppenpraxen mit mehreren Standorten in den Bereichen Sprach-, Physio- und Ergotherapie sowie Verhaltens- und Ernährungsgesundheit, die eine sichere, HIPAA-/HITECH-konforme Praxismanagementlösung suchen.
Wo kann Therabill bereitgestellt werden?
Cloud, SaaS, webbasiert
Über den Anbieter
- TheraBill
- Ansässig in Phoenix, USA
- 2005 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- TheraBill
- Ansässig in Phoenix, USA
- 2005 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
Therabill – Videos und Bilder
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Bewertungen über Therabill
Nuha
Just needs a few fixes
Kommentare: It's a wonderful resource however requires a great deal of practice and guidance on how to navigate the steps of billing and understanding the what and why of what I'm doing.
Vorteile:
- Amazing that a lot of the work is done for you and system is already in place and automatically populates all the info you need, and with just the click of a button you can bill out your claims. - Love that it's connected directly to my documentation system. - Customer service is good and knowledgable - Very helpful resources, especially knowledge videos!
Nachteile:
- I wish there was a lot more specific guidance during the onboarding call with how to use the system (for ex: I was supposed to receive another call to continue training however still haven't had the opportunity to complete the training despite already being at the point of needing it and unsure of how to proceed) - Customer service is great however I feel like no one is really going over the basics of Therabill and what everything means, especially for someone who is so new to the system and billing in general.
Meg
Made my life 1000x easier
Kommentare:
I was so relieved to find Therabill. I tried the state's free system and found it complicated and lacking with some services I wanted. I have also used other online billing services that were often flawed and had terrible customer support.
I LOVE the ease of Therabill and the excellent support I receive if I ever have a question or issue. Which is very infrequent due to the detailed FAQ section. I really appreciate that the site is always changing and expanding to meet our needs. I know a lot of care and work are put in to maintaining it's success.
This site has everything I could ask for in a billing system and so much more. I can get my billing done in a matter or minutes. I recommend Therabill to anyone who is doing their own billing or as a company. It is well worth the small monthly fee!
Vorteile:
Great customer support, Very detailed program, meets all my needs, love the section where we can send our bills back to the invoicing area, Fast turn around with payments from ins. companies, I like being able to re-activate clients if I need to, the recurring clients section in a must, automatic insurance card from the state is very helpful.
Nachteile:
I would say I do not use all the features on the site but that is only because I don't need them at this point. I don't add new clients that often but always stumble over doing so. The ins. card name (not the company but what to "call it?") is one I never seem to know what to do with. It always works out somehow but think it could be a bit more clear.
Antwort von TheraBill
vor 11 Jahren
Hi Meg, I agree with the what you say about the "credit card title". I am going to make the credit card title a non-required field soon. However, here is a brief explanation of what it is. It is really just a way for you to title the insurance card in any way you want. Think of it is a free style note. The title is displayed to you when you go to create an insurance claim, therefore, you can put anything in it that will help you at that point. The main reason behind it is because sometimes an insurance company may accept electronic claims through a third party (with a different name). For example, the insurance company name on the physical insurance card you receive from the client might be "Acme Insurance". But they accept claims through "XYZ Corporation". You would have to choose XYZ Corporation as the insurance company (who to route the claim to), but you could title it "XZY Corporation" to match what is on the insurance card.
Sam
Worst Customer support
Kommentare: Terrible, would not recommend to anyone. Such better options out there with actual support teams that help.
Vorteile:
Honestly, now that a switch has been made to a different software, I can't say there was one good feature about therabill. The user interface is clunky and doesn't flow/make logical sense. It doesn't communicate with WEBPT as they claim, always delays, errors.
Nachteile:
Customer support. Used WebPT and therabill for a new start up and the errors were out of this world. Wasn't able to bill/submit charges for almost 3 months due to communication errors between software. Customer support has no clue what they are doing and you can never talk to the same person, every time is starting from ground zero.
Nick
TheraBill, good tool, non-responsive support
Kommentare: I have been a user of this tool for over 2 years, all has been very good, lots of features, lots of good templates, and pretty easy to set up and use. However, our practice is in Phoenix AZ, and this tool does not support Phoenix AZ timezone for Google Calendar. I have submitted over 6 bug reports, but I have not received a satisfactory response. Different customer supports personnel goes down the same path (make sure your google calendar is in the correct timezone.), but they tag the bug fixed, and then go unresponsive. I have given up, and will not be using this feature. It is too bad, because our patients do like receiving reminder emails, however until this bug is fixed, we cannot send them reminders, nor can we populate our therapists' Google calendars with their appointments.
Vorteile:
Great features, great value, very intuitive
Nachteile:
Customer support
LaTeasha
Amazing Product
Kommentare: My overall experience has been great. I have utilized this product over the past 5 years and I am always amazed at how they are able to keep up with ever-changing technology. I feel like my business is on the cutting edge of technology, thanks to Therabill!
Vorteile:
I love the fact that I have access to support (an actual person, that will listen to my problems and resolve any issues that may arise).
Nachteile:
I can't say that there is anything that I like least about the software.
