XERA POS

Easy to use and cost friendly and I would highly recommend for start up businesses.

Vorteile:

Great user interface requiring little post training. Very diverse in terms of functionality allowing for customization to best fit the restaurants needs and requirements . Very good support with nice responses and staff willing to help

Nachteile:

A few crashes here and there but what I don't like is the support if the issue is an OS or network issue its as if they don't want to help or are not capable because they try and avoid the issue altogether

Very good for quick service restaurants.

Vorteile:

I have been using Aldelo for three years and it makes it really easy to connect the front of the house and the back of the house. Orders go in easy and the menu items are easily customizable for your benefit.

Nachteile:

Some reports are very general and could use some advance features. It sometimes crashes and meanwhile tech support is 24/7 and good, when it comes to networks or OS issues they stay clear and you have to look for additional tech help.

Program works fine until it crashes..Then good luck.getting help after your 1st year.

Kommentare: Got an education on the restaurant POS system industry.. Very uninspiring indeed. Very few players with quality products. Everyone wants to process money transaction and software is becoming irrelevant.

Vorteile:

Relatively easy to set up and make continual changes. Give you lots of adaptability. Lots of modifiers and preset menu items, especially for pizzarias.

Nachteile:

They will shut your license down if you can't make a payment. I had a returned NSF and they gave no warning about pending shutdown. When i realized that payment was not made I tried calling right away and they DO NOT ACCEPT credit Cards for immediate payment. In the meantime, I was shut out of the system. They did not care. I had to pay wire transfer and wait until everything cleared on their part before being restored, took a total of 9 days. Can you afford that??. Any thing that is wrong from a network they will not fix or give any help, just pass the buck..Must pay for customer service after your term is up. Overall a very BAD customer service experience with them. Looking for a replacement ASAP. Will NOT recommend to anyone.

Just bad....

Kommentare: I am trying to cancel our subscription for a while, no lack for now.

Vorteile:

Honestly I really have nothing good to write I really tried.

Nachteile:

Poor customer service, impossible to cancel, rude people... and the platform itself is very outdated, lack in features and expensive and required a very long commitment

Great tech support from POS Nation

Kommentare: Overall, adding Aldelo for Restaurants has been an incredible upgrade.

Vorteile:

Aldelo is very easy for new employees to learn. Aldelo's "training mode" helps management onboard new employees quickly.

Nachteile:

Back Office can be somewhat difficult to navigate. This may be due to our menus numerous modifiers. Reports are more generic than I would like.