River Cities

River Cities

von River Cities Software

Was ist River Cities?

Small business software designed for managed print services, equipment leasing/rentals, manufacturing or remanufacturing management. Allows you to increase your brand awareness among your customers by having a frequent buyer program. Provides accounting system for office machine dealers, supply sales, cartridge re-manufacturing.

River Cities – Details

River Cities Software

http://www.river-cities.com

Gegründet 1983

River Cities – Preisübersicht

River Cities ist verfügbar ab 50,00 $/Monat. River Cities bietet keine kostenlose Testversion. Weitere Preisinformationen für River Cities findest du unten.

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Startpreis

50,00 $/Monat

Gratis Testen

Nein

Einsatz

Installiert - Windows

Kundenbetreuung

24/7 (Live Vertreter)

River Cities Funktionen

Field Service Management Software
Abrechnung & Rechnungsstellung
Angebote / Schätzungen
Arbeitsauftragsverwaltung
Elektronische Unterschrift
Inventarverwaltung
Kontakt-Datenbank
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Online Stempeluhr
Routing
Terminplanung
Versenden
Vertragsmanagement
Zahlungseinzug im Außendienst
Abrechnung & Rechnungsstellung
Arbeitsauftragsverwaltung
Inventarverwaltung
Kalibriermanagement
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Prädiktive Wartung
Schlüssel & Schloss-Management
Techniker-Management
Terminplanung
Verfolgen von Vermögensanlagen
Vorbeugende Wartung
Aktivitäts-Verfolgung
Bonus-Verwaltung
CRM
Geschenkkarten-Management
Kundenkarten
Mitglieder-Portal
Mitgliedschaft-Management
Treueprogramm
Zugriffsquellen-Verfolgung
Angebotsmanagement
Dokumentenmanagement
Lieferanten-Management
Prognose
Qualitätskontrolle
Ressourcenmanagement
Rückverfolgbarkeit
Supply-Chain-Management
Abrechnung & Rechnungsstellung
Arbeitsauftragsverwaltung
Bestandskontrolle
Call-Center-Management
Job-Management
Job-Nachverfolgung
Kundendatenbank
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Routing
Self-Service Portal
Techniker-Management
Terminplanung
Vertragsmanagement

River Cities – Nutzerbewertungen

Zeigt 5 von 8 Nutzerbewertungen

Gesamt
4.5/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
5/5
Funktionen
Preis-Leistungs-Verhältnis

River Cities software is Awesome!

Bewertet am 6.5.2010
Cathy C.
President
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Excellent software. It allows me to get answers for Customers or my Sales Manager in seconds. My office flows much better and I was able to eliminate one of my customer service positions. I highly recommend River Cities.

Vorteile: I can monitor every aspect of my daily operations. I know immediately if a certain product is profitable and can respond quickly if it isn't. Allows me to see what is going on in the office and on the road by looking in a few areas. I always know which vendor gives me the best pricing on different products immediatly. I can set-up special pricing for my customers with ease. Service history is available in a matter of seconds, with my old software it took hours to get info. Purchase history for a customer takes seconds to get which allows my office to provide accurate information quickly to the customer. The forms produced such as pick tickets, invoices and work orders look very professional.

Nachteile: I can't think of any. It meets all my needs. If I need an enhancement to the software the support area is very responsive.

Simple is Reliable & Best

Bewertet am 12.5.2010
Daniel H.
President
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I used River Cities for 3 years than switched to another industry leading software program. I did this under the recommendation of a consultant. Well after 3 years of using the other program, the consultant was fired and I went back to using River Cities. It was the best thing I did. I never should have switched. This mistake cost me over $45,000 in software, support and other fees. For our industry, River Cities is by far the best software for the money..

Vorteile: The software is easy to use. Writtem in SQL, the staff at River Cties has quickly implemented any custom changes that we have requested. The flexible service module allows us to bill multiple types of service contracts which gives us a competitive advantage. Very competitive pricing for a quality program and excellent customer support from the staff.

Nachteile: Because the system can do so much, the directions for setup and installation could have been easier. When we installed the program, a lot of the help screens were not active or complete. Since then this issue has been resolved and the help screens are easy to use and make training new employees easy.

Office Equipment Service & Supplies Review

Bewertet am 13.12.2010
Graydon F.
Owner / Pres.
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Excellent, full-fledged product.

Vorteile: River Cities has everything I ever needed to efficiently manage my office equipment repair and supply business.
The program enabled me to track all data the I wanted & keep me abreast of the financial health of my business.
I ran everything from inside River Cities (Payroll; A/P; A/P; Service Contracts; Scheduling; Inventory etc.). which I appreciated.
I sold the business 2 years ago and wish I would have used the software longer to be able to better utilize more of the features included.
I currently use River Cities to operate a small Real Estate Management company.
I highly recommend this product to anyone in this particular business.
The support provided for this product, which is very important to me, is excellent.

Nachteile: With so many different features, there is a learning curve to understanding and implementing new modules.

Great customer support

Bewertet am 6.2.2011
Adam B.
Owner
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We are a bit of a test case, as RCS didnt have a touch screen POS for a coffee shop already set up. After discussing requirements, we had an initial product up and running. We too didnt know exactly what our requirement would be and as we have gone along RCS have been fantastic in supporting us to create a POS for a coffee shop, taking orders, printing tickets reorganising structures that fit a small retail outlet. I would definately recommend RCS to small business looking for a flexible and easy to use system, that may require some extra changes to fit their needs as RCS are very open to discussion and changes. Customer service is excellent. Always on hand and being in Europe the overnight time difference in fact is an added benefit. Any questions sent after business is looked at and corrected by the next business morning !

Vorteile: - Flexible
- user friendly
- works well

Nachteile: - implementation a bit difficult

Excellent Software & Support

Bewertet am 13.5.2010
Erin W.
Office Administrator
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Highly recommended. Software and support are absolutely the best!

Vorteile: Extensive amounts of information and reports are available at our fingertips. The reports and analysis that are available are wonderful. This software is so convenient that it has allowed me to take on additional responsibilities at our company that I would not have had time for otherwise. This is the perfect software for our business.

Nachteile: None come to mind, other than the fact that we could get even more from the software if WE took the time to utililze ALL of the features available - but this is a reflection on us, not the software!