Wer nutzt diese Software?

Hospice and Palliative Care

Durchschnittliche Bewertung

25 Bewertungen
  • Gesamt 4.1 / 5
  • Benutzerfreundlichkeit 4.2 / 5
  • Kundenservice 4.3 / 5
  • Funktionen 3.9 / 5
  • Preis-Leistungs-Verhältnis 4.1 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • mumms Software
  • http://www.mumms.com
  • Gegründet 1989

Über Hummingbird

Multi-user medical management system that offers complete clinical and business software to the hospice and palliative care community.

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Hummingbird Funktionen

  • Compliance-Verfolgung
  • Diagramm-Erstellung
  • Elektronische Rezepte
  • Handschrifterkennung
  • ONC-ATCB zertifiziert
  • Self-Service Portal
  • Sinnvolle Nutzung zertifiziert
  • Sprach-Erkennung
  • Terminplanung
  • Beurteilung-Management
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Freiwilligen-Management
  • Medikamenten-Nachverfolgung
  • Patienten-Aufnahme
  • Pflegeplanung
  • Reklamationsabwicklung
  • Terminplanung
  • Trauerfallmanagement
  • Ärzteportal
  • Abrechnung & Rechnungsstellung
  • Diagramm-Erstellung
  • Elektronische Unterschrift
  • Medikamenten-Datenbank
  • Mitarbeiter-Standortverfolgung
  • Patienten-Aufnahme
  • Terminplanung
  • Zeit- / Aufgabe-Berichterstattung

Die hilfreichsten Reviews für Hummingbird

Best Electronic Medical Record

Bewertet am 18.7.2019
Patricia J.
Administrator
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The billing process is faster and reliable when it comes to holding bills for different reasons

Vorteile: The software is geared more towards hospice than any other software I have reviewed. It is simple to use and very reliable when it comes to Federal and State Regulations

Nachteile: Not user friendly for a surveyor. Takes too much time when trying to print charts or go to a timeline that a surveyor requests. I have also had a few issues when visits didn't show up in the record or where patients didn't show up on the mobile side for employees to chart their visit(s)

Antwort des Softwareanbieters

von mumms Software an 24.7.2019

Thank you Patricia. We're glad that you're satisfied with Hummingbird, and we also appreciate your input in ways that we can improve.

Good and supportive

Bewertet am 22.3.2019
Ju yeon H.
Clinical Director
Gesundheit, Wellness & Fitness, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: When our clinician has any issues with software, it's easy to contact them. They create a ticket and follow up with updates until it's solved. They also share the issues with the clinical manager, so the management team know what has been going on. They also have the account manager and check with provider periodically to make sure things are going okay. It has been great with Hummingbird.

Vorteile: We have used Hummingbird from the start-up. They have been very supportive. As you can imagine, I had so many questions to ask since I was in charge of setting up the hospice program in our agency. The Hummingbird team members, including the liaison, marketing assistant, and technicians, responded to me promptly and provided resources.

Nachteile: Previously, it wasn't a web based software. But now they are. I'm happy about it.

Antwort des Softwareanbieters

von mumms Software an 26.3.2019

Thank you so much for your review, Ju Yeon.

Great EMR

Bewertet am 18.7.2019
Trever A.
IT Director
Gesundheit, Wellness & Fitness, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has been a positive experience up to this point. Look forward to all of the changes that are on the table for the future.

Vorteile: Its ease of use and navigation. Also easily tailored to fit our specific companies needs.

Nachteile: Uses older version of firefox and sometimes you have to reinstall multiple times.

Piece of Software

Bewertet am 18.7.2019
David R.
HIM Superivsor
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
1 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I think this software is garbage. It serves a purpose I suppose,
another example is database corruption happened, this caused patients with multiple admissions to experience data spillage from one admit to another. I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.

Vorteile: Not Much. - I suppose since I should leave something positive, I would have to say the separation of the Admin and Clinical into two separate programs. This does eliminate any possibility of someone with no need to look at clinical information from accessing it. It does come with its own set of headaches.

Nachteile: The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well. As an example if a patient is admitted on a Tuesday evening, I will not see the patient on my reports until Thursday morning.
Oh yes the clinical side is tied to an old version of Firefox. and you cannot update Firefox or it will break the software.Can anyone see the inherent security risk in this. The admin sides uses Google Chrome and it manages the updates rather well

Antwort des Softwareanbieters

von mumms Software an 24.7.2019

We're sorry that Hummingbird hasn't been a good fit for you. To address one point, we encourage all customers to use our mobile platform for clinical, even for desktop users, as it is fully web-based and runs on modern browsers. That is where the focus of our clinical development is, and new features such as ClearScripts are exclusive to that interface, rather than the Firefox-dependent version you mentioned.

Hospice software helps us deliver good care

Bewertet am 15.3.2019
Cynthia C.
Executive Director
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Easy to learn and use; incorporates all hospice regulations into documentation so we are compliant

Nachteile: IT help can be slow and I have to persist until someone is available

Antwort des Softwareanbieters

von mumms Software an 20.3.2019

Thank you for your honest review, Cynthia. Giving our users access to in-person support is important to us, but sometimes our techs end up with a larger queue than we'd like. We have been restructuring our support system to allow quicker, more transparent support to our users.

Lies weitere Bewertungen