von Consultants Ingenium4.3/5 22 Bewertungen
Wer nutzt diese Software?
Condo Manager is developed specifically for the association management industry. Both self managed associations and professional management companies can benefit greatly from Condo Manager.
Durchschnittliche Bewertung22 Bewertungen
- Gesamt 4.3/5
- Benutzerfreundlichkeit 3.9/5
- Kundenservice 4.1/5
- Funktionen 4.4/5
- Preis-Leistungs-Verhältnis 4/5
- Startpreis 150,00 $/Monat
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
Installiert - Windows
Support während der Geschäftszeiten
Angaben zum Hersteller
- Consultants Ingenium
- Gegründet 1991
Über Condo Manager
Condo Manager is an integrated software solution designed for the community association industry and can be used by professional management companies and self managed associations. Our user-friendly approach helps self-managed communities easily organize their data and manage the association effectively. We provide tools to help management companies sustain long term business growth and most of our clients are able to demonstrate a full return on their investment in 3 to 6 months.
Condo Manager Funktionen
Die hilfreichsten Reviews für Condo Manager
Bewertet am 10.10.2019
You can teach an old dog new tricks.... lol
Lee ann D.
Kommentare: We were new to property management and reviewed many systems before we decided on Condo Manager. Since the initial contact with them, they have been very supportive. Our company is growing and we are happy they are along side us. In order to be successful you need a fantastic CRM system. I feel we lucked out, Condo Manager is a hidden gem and can't believe more companies in Canada are not using them.
Vorteile: The customer support is amazing and very patient. They are very affordable. It is a simple enough system to learn, even if you do not have an accounting back ground. It can pretty much do anything you want it to do. I really like he 'practice' mode of the system. They want you to succeed.
Nachteile: The online manual/help content is hard to follow. I have made mistakes and instead of bothering support have tried to look at the manual in how to fix it. It is almost impossible.
Our HOA management company has been family owned for over 20 years. When I took over several years ago, we were using another software system (I'll leave their name out). There are several reasons that drove us to look for new software: out dated technology, poor customer service, no flexibility, bugs in the accounting system, and a lot of manual processes for data entry.
We manage homeowners associations, townhome and condo associations, patio homes, and several master planned developments. Our old system just could not support what we were doing. After countless unfulfilled promises from the old software company, we decided to start looking.
After evaluating several products from other companies, we selected Condo Manager PRO, and I couldn't be any happier. Their software helps us manage everything in ONE system - no spreadsheets, no access data files, no unorganized file folders. We use their paperless document manager to store invoices, files, photos, legal documents, etc. Everything we need for our clients is available at the click of a button.
There were a few "glitches" in the data conversion process, but that could be because all of our data was in an OLD database format. The support staff at Condo Manager was very helpful in getting everything converted to their system. They provided direct training for our staff and walked us through the entire learning process. Condo Manager is extremely user friendly.
-Stores data and tracks everything in one screen
-User friendly, easy to learn
-Helps track owner information, violations, delinquencies, maintenance issues,
-Provides vendor management capabilities
-Email statements, letters, and reports directly from the software (no added cost, one system we tried charges for this feature!)
-Quick, flexible reporting
-Works with bank lockbox and ACH functions
-Owners can access their accounts online
-Create custom letter templates for CC&R violations, ACC requests, and late notices for owners. This saves us a LOT of time! CONS
-Comes with a default chart of accounts for associations. This can be customized, but please make sure you talk to your rep about any changes you want to make before you convert.
-No cash basis accounting (we prefer accrual and report everything for the associations on accrual, but some board members just don't 'get it.')
-This is very minor, but there is no spell check in their word processor. (Type your documents in MS Word and then import them in CM)
Bewertet am 21.6.2017
Perfect system for managing associations
Kommentare: We have been using this system since 2009. We have been very happy with our experience. Support has always been good and they have always worked with us if we run into issues or bugs.
Vorteile: Condo Manager provides all the tools needed for managing homeowner associations and condo groups. Reports are customizable and easy to generate. Homeowners can access their information online without having to call the office for basic requests. Features are made for HOAs and condos - not rental properties. Everything is stored in one central location rather than tracking things in Quickbooks, Excel, file folders, etc.
Nachteile: Data conversions can be a little tricky when we take on a new association. We have to copy and paste the data into an Excel template. After doing it a few times it's pretty straight forward.
Bewertet am 19.5.2017
Initial training /setup is the worst I have ever experienced.
Vorteile: Attractive user interface. When it is not frozen it operates fairly quickly. - It does allow us to respond to owner inquiries rapidly
Frequent freeze ups. Poor customer support. Insulting or almost alway partial answers to our questions.
VERY poor FAQ's help. Nonlogical flow of business processes (the interface is nice, just not logical). Web sites for each HOA are not updated effectively each month. (We are not confident yet that we can tell our owners to use them.
Bewertet am 23.1.2016
Savannah Lakes POA Review
Vorteile: It is very comprehensive and is much easier than maintaining 5 spreadsheets to accomplish some of the same functions. I like how it all ties together and the integration between modules. The ability to tack so many things and tie it all back to the property and owner. Support has been very good. I have only been a user for 2 months and still learning but I have been very pleased so far. Be aware that there are many pieces that have to be built from scratch but they have many defaults and templates that can be used. It is better to use those and maybe changes some of your processes than to customize the system to your current processes.
Nachteile: The ability not to spell check and not having a more robust word processing module. I would like to seen them upgrade from Word 97 to a more recent version of Word and include more of the functions. While I believe the people doing the training are excellent and extremely knowledgeable I think training should be more extensive. The speed of the training and the fact that the trainer takes control of the computer to show how to do the processes and explain the different modules, it sometimes moves so fast that you can't comprehend everything and see what they are clicking on so you can't follow what they are saying. I feel like this has eaten up my training hours because I have had to go back to the trainer to clarify things and make corrections.