Wer nutzt diese Software?

Kleine bis mittelgroße Spediteurunternehmen und Frachtmakler*innen jeder Größe, die auf dem nordamerikanischen Markt tätig sind.

Durchschnittliche Bewertung

287 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.6 / 5
  • Kundenservice 4.6 / 5
  • Funktionen 4.2 / 5
  • Preis-Leistungs-Verhältnis 4.6 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Truckstop.com
  • http://www.its-dispatch.com
  • Gegründet 2006

Über ITS Dispatch

ITS Dispatch wird von Truckstop.com unterstützt und ist eine führende Speditions-Business-Lösung in Nordamerika. Mit über 50.000 zufriedenen Nutzer*innen ist ITS eine der kostengünstigsten und nutzerfreundlichsten webbasierten Fuhrparkmanagementsoftwares für kleine und mittlere Unternehmen. Du erhältst die erforderlichen Tools, um dein Unternehmen zu organisieren und auszubauen, einschließlich IFTA-Verarbeitung, One-Click-Rechnungsstellung und kompletter Ladeverwaltung, QuickBooks-Integration mit unbegrenzten Nutzer*innen und kostenlosem Expertensupport. Fordere eine kostenlose Demo an.

ITS Dispatch Funktionen

  • 3-PL
  • Abrechnung & Rechnungsstellung
  • Barcode / RFID
  • Frachtbriefe
  • Import / Export-Management
  • Internationale Spedition
  • Kundenmanagement
  • Kundenportal
  • LTL-Management (Stückgut)
  • Lagerhaus-Management
  • Raten-Management
  • Sendungsverfolgung
  • Wagenladung-Management
  • Örtliche Spediteure
  • Arbeitsauftragsverwaltung
  • Fahrtenbuch
  • Fuhrpark
  • GPS Nachverfolgung
  • Inspektions-Management
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Kraftstoff-Management
  • Mitarbeitermanagement
  • Reifen-Management
  • Routing
  • VIN-Suche
  • Versandmanagement
  • Vorfall-Berichterstattung
  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Fahrer-Abrechnungen
  • Fahrer-Management
  • Fahrtenbuch
  • Fahrzeug-Management
  • Instandhaltungsmanagement
  • Lastoptimierung
  • Reiseaufzeichnungen
  • Routing
  • Terminplanung
  • Versandmanagement
  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Auftragsmanagement
  • Fahrer-Management
  • Flotten- / Ausrüstung-Management
  • Kundenmanagement
  • Lastmanagement
  • Lieferanten-Management
  • Routing
  • Terminplanung
  • Versand-Management
  • Versandmanagement
  • Abrechnung & Rechnungsstellung
  • Auftragsmanagement
  • Computergestützter Versand
  • Fahrtenbuch
  • Fahrzeug-Nachverfolgung
  • Kraftstoff-Management
  • Kundendatenbank
  • Notfall-Versand
  • Routing
  • Terminplanung

Alternative Produkte

Die hilfreichsten Reviews für ITS Dispatch

Full suite for transportation management

Bewertet am 4.12.2018
Verifizierter Rezensent
CEO
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: ITS dispatch is a good piece of SAAS that can help anyone who needs to use transportation companies: whether you are a manufacturing facility, a transportation broker, a freight forwarder or a transportation company, ITS dispatch has the right module for your business needs. ITS has made a name in the industry as a facilitator of loads and trucks for their users, and has built a number of failsafes and additional decision making information that allows you to intelligently select who do you want to work with and how much risk would you take on the transaction. Some business intelligence modules might have an extra cost: if you can afford it, pay it: they make a difference. Great software for transportation startups and established companies who need to source transportation both nationwide and in the USMCA region.

Vorteile: Ease of use, attention to the full transportation lifecycle, simple process to source trucking companies for your business needs, invoicing and payables review modules included

Nachteile: Non-flexible process for operational workflow, very basic check call and follow uptions for loads

Awesome and easy to use.

Bewertet am 12.6.2017
Kevin P.
President
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: A must have for any freight broker aor carrier.

Vorteile: My 67 year old dad can understand and use with ease. Set up time was quick and plenty of demo videos to help you along the way. Call and someone answers the phone! All data can be exported to exel.

Nachteile: Wish there could be a column that alows a partial payment to be posted and a balance on account to show up. Customers pay what they can sometimes and I dislike posting paid if there is still an outstanding balance.

Antwort des Softwareanbieters

von Truckstop.com an 20.6.2017

Dear Kevin,

What a fantastic review, thank you!
Your feedback is important to us, sir. Therefore, since reading what you posted, we have initiated the process for adding this feature today. We want you to be happy.

It will be available for use no later than July 15th, 2017. That's a promise.

Thank you for your business and loyalty.

We wish you continued success,

The ITS Dispatch Team.

Very practical and easy to use - with GREAT customer service!

Bewertet am 18.4.2016
Cari W.
Administration
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: This software is very user-friendly. It's fairly easy to learn the ins and outs of using it, and when you do need help, the training videos are a fantastic feature covering a wide range of functions. I love the search options in the Load Manager, which enable you to set particular criteria when looking for a specific load/loads. The customer service is fantastic. If you have to leave a message with someone, the callback always comes in a very reasonable amount of time, and the questions or concerns always get answered or addressed. Anyone I've ever dealt with over the phone for support has always been professional, yet friendly and personable.
The suggestions and additions feature is also great, especially the idea of allowing others to click others' suggestions to show it would be a useful function for others as well. My only complaint about that is that is sometimes can take a very, very long time to get the suggestions reviewed, and if they are approved, a very long time, yet again, to get it put in place. I can imagine at the volume that they come in and the time it can sometimes take to implement the programming that it would be difficult for them to be put in place quickly, but I think I'd had a few suggestions one time that took around a year or so before they were even reviewed.
If I could improve it further, I would want a much wider variety of criteria options for more various kinds of reports, as well as more personal preference settings options.
FYI - bringing out the newsletters was a neat idea... it's just one more little thing that makes you feel in the loop and adds a personal element to dealing with the company.

Antwort des Softwareanbieters

von Truckstop.com an 18.4.2016

Hi Cari,

Thanks for the fantastic review, it was a pleasure to read.

We want you to know that we value your business, and customer satisfaction is of the utmost importance to us.

We have in-house developers on staff, and we've just hired more to meet the demand of the suggestions. We will continue to tweak the software. Your suggestions are the life of our business.

Thanks again,
The ITS Dispatch team.

This software is very useful

Bewertet am 22.4.2016
Lex H.
CEO
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We've been using ITS Dispatch for about 4 years. Its essentially the center of our processes for keeping up with information about our vendor's(carrier's), customer's and driver's information, besides QuickBooks. The ability to upload files to each record is awesome. The only downfall is, you can only get to the file from the record. There is no place where you can manage "all" the files you have saved. The posting feature is pretty cool. However, it should be fully integrated and allow the user to match their posted loads to posted trucks on Internet Truckstop. Although ITS Dispatch Software is not cheap, its affordable and its not as expensive as purchasing a proprietary software. The upfront cost and per user cost for proprietary software is much more expensive. If we had chosen to do so, our payments to ITS to date would still be less than the purchase of a proprietary software and accompanying components upfront. I like ITS for this reason. It operates pretty much just like proprietary software does. There are a couple of features that we would like to enhance, but for the most part its good. It would be nice if we could add comments or notes to "each" rate confirmation. Other things would add to ITS Dispatch are: If our documents could be signed and sent digitally within the system like DocUsign. As the world keeps changing so do the methods. The digital age is not like the old ways of having to print out, sign, scan, save, or fax a document. Its easier and much more convenient for the user to sign the document digitally.
Cons: Cant add or make comments or notes on each individual rate confirmation
Pros: Easy to use but not necessarily user friendly, ability to save our documents on each record.

Antwort des Softwareanbieters

von Truckstop.com an 5.5.2016

Hello Lex,

And thanks for the great review. We're happy to announce that we can troubleshoot these issues for you. Expect a call from one of our customer service reps.

We wish you continued success.

The ITS Dispatch team.

Incomplete list of available freight

Bewertet am 8.11.2019
Renna B.
dispatch
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It is easy to use and provides the info need to make decisions.

Nachteile: I did not understand why my driver was finding loads on her phone app. that I was not able to find on my laptop. I called tech. support and was told the phone app did show more data and there was nothing they could do to provide the same data on the computer. The last few days I have been comparing the two and have found that at times there is about 30% missing on the laptop. This is not acceptable. It is far more time consuming to use the phone and this needs to be fixed.

Lies weitere Bewertungen