ITS Dispatch

Wer verwendet ITS Dispatch?

Kleine bis mittelgroße Spediteurunternehmen und Frachtmakler*innen jeder Größe, die auf dem nordamerikanischen Markt tätig sind.

Was ist ITS Dispatch?

ITS Dispatch wird von Truckstop.com unterstützt und ist eine führende Speditions-Business-Lösung in Nordamerika. Mit über 50.000 zufriedenen Nutzer*innen ist ITS eine der kostengünstigsten und nutzerfreundlichsten webbasierten Fuhrparkmanagementsoftwares für kleine und mittlere Unternehmen. Du erhältst die erforderlichen Tools, um dein Unternehmen zu organisieren und auszubauen, einschließlich IFTA-Verarbeitung, One-Click-Rechnungsstellung und kompletter Ladeverwaltung, QuickBooks-Integration mit unbegrenzten Nutzer*innen und kostenlosem Expertensupport. Fordere eine kostenlose Demo an.

ITS Dispatch – Details

Truckstop.com

http://www.its-dispatch.com

Gegründet 2006

ITS Dispatch – Preisübersicht

ITS Dispatch bietet keine Gratisversion und keine kostenlose Testversion.


Kostenlose Version

Nein

Gratis Testen

Nein

ITS Dispatch – Bereitstellung und Support

Kundenbetreuung

  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

ITS Dispatch Funktionen

  • 3PL-Management
  • Frachtbriefe
  • Import-/Export-Management
  • Internationale Spedition
  • Kundenmanagement
  • Kundenportal
  • Raten-Management
  • Rechnungsführung
  • Wagenladung-Management
  • Örtliche Spediteure

Siehe die vollständige Fracht Software Liste

  • Arbeitsauftragsverwaltung
  • Fahrtenbuch
  • Fuhrpark
  • GPS Nachverfolgung
  • Inspektions-Management
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Kraftstoff-Management
  • Mitarbeitermanagement
  • Reifen-Management
  • Routing
  • VIN-Suche
  • Versandmanagement
  • Vorfall-Berichterstattung

Siehe die vollständige Fuhrparkmanagement Software Liste

  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Fahrer-Abrechnungen
  • Fahrer-Management
  • Fahrtenbuch
  • Fahrzeug-Management
  • Instandhaltungsmanagement
  • Lastoptimierung
  • Reiseaufzeichnungen
  • Routing
  • Terminplanung
  • Versandmanagement

Siehe die vollständige Speditionssoftware Liste

  • Abrechnung & Rechnungsstellung
  • Auftragsmanagement
  • Flottenmanagement
  • Kundenmanagement
  • Lieferanten-Management
  • Live-Ortung des Fahrers
  • Rabattmanagement
  • Routing
  • Sendungsverfolgung
  • Terminplanung
  • Versandmanagement

Siehe die vollständige Transportation-Management-Systeme Liste

  • Abrechnung & Rechnungsstellung
  • Auftragsmanagement
  • Fahrtenbuch
  • GPS Nachverfolgung
  • Kraftstoff-Management
  • Kundenmanagement
  • Notfall-Versand
  • Routing
  • Terminplanung
  • Versandmanagement

Siehe die vollständige Transportsoftware Liste

ITS Dispatch Alternativen

Mehr Alternativen zu ITS Dispatch

ITS Dispatch – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

4,4/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 4,6
Kundenservice 4,6
Funktionen 4
Preis-Leistungs-Verhältnis 4,3

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Verifizierter Rezensent
President/CEO
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 15.8.2018

"Wonderful Product"

Vorteile: We have used this TMS for 10 years and love it.

Nachteile: The updates help with functionality but it has had some issues years ago.

Antwort des Softwareanbieters

von Truckstop.com an 16.8.2018

Thank you for the outstanding review! Our software will only continue to get better with time and we hope to keep you on for at least another 10 years!

Wishing you continued success,

The ITS Dispatch Team

  • Herkunft der Bewertung 
  • Bewertet am 15.8.2018
Kevin P.
President
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 12.6.2017

"Awesome and easy to use."

Kommentare: A must have for any freight broker aor carrier.

Vorteile: My 67 year old dad can understand and use with ease. Set up time was quick and plenty of demo videos to help you along the way. Call and someone answers the phone! All data can be exported to exel.

Nachteile: Wish there could be a column that alows a partial payment to be posted and a balance on account to show up. Customers pay what they can sometimes and I dislike posting paid if there is still an outstanding balance.

Antwort des Softwareanbieters

von Truckstop.com an 20.6.2017

Dear Kevin,

What a fantastic review, thank you!
Your feedback is important to us, sir. Therefore, since reading what you posted, we have initiated the process for adding this feature today. We want you to be happy.

It will be available for use no later than July 15th, 2017. That's a promise.

Thank you for your business and loyalty.

We wish you continued success,

The ITS Dispatch Team.

  • Herkunft der Bewertung 
  • Bewertet am 12.6.2017
Mike A.
owner
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    1 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    2 /5
  • Kundenbetreuung
    1 /5
  • Preis-Leistungs-Verhältnis
    1 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 10.1.2020

"Endless Issues"

Kommentare: I initially went with ITS Dispatch because of the Truckstop brand however now I’m regretting my decision. They have not put forth the effort to maintain the system. I need an alternative :(

Vorteile: The software is easy to use and implement

Nachteile: I’ve been dealing with ITS Dispatch issues with the software for over a year. Each time I ask about the status of the bug I receive a generic response about tier two is working on the problem. Recently ITS Dispatch has had a malware issue that has not been fixed. Currently we can no longer add files to the system. There seems to be some disconnect in what ITS dispatch sales offers and what the system can actually do. To some degree its like dealing with a used car salesman.

  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 10.1.2020
Cari W.
Administration
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Herkunft der Bewertung 
  • Bewertet am 18.4.2016

"Very practical and easy to use - with GREAT customer service!"

Kommentare: This software is very user-friendly. It's fairly easy to learn the ins and outs of using it, and when you do need help, the training videos are a fantastic feature covering a wide range of functions. I love the search options in the Load Manager, which enable you to set particular criteria when looking for a specific load/loads. The customer service is fantastic. If you have to leave a message with someone, the callback always comes in a very reasonable amount of time, and the questions or concerns always get answered or addressed. Anyone I've ever dealt with over the phone for support has always been professional, yet friendly and personable.
The suggestions and additions feature is also great, especially the idea of allowing others to click others' suggestions to show it would be a useful function for others as well. My only complaint about that is that is sometimes can take a very, very long time to get the suggestions reviewed, and if they are approved, a very long time, yet again, to get it put in place. I can imagine at the volume that they come in and the time it can sometimes take to implement the programming that it would be difficult for them to be put in place quickly, but I think I'd had a few suggestions one time that took around a year or so before they were even reviewed.
If I could improve it further, I would want a much wider variety of criteria options for more various kinds of reports, as well as more personal preference settings options.
FYI - bringing out the newsletters was a neat idea... it's just one more little thing that makes you feel in the loop and adds a personal element to dealing with the company.

Antwort des Softwareanbieters

von Truckstop.com an 18.4.2016

Hi Cari,

Thanks for the fantastic review, it was a pleasure to read.

We want you to know that we value your business, and customer satisfaction is of the utmost importance to us.

We have in-house developers on staff, and we've just hired more to meet the demand of the suggestions. We will continue to tweak the software. Your suggestions are the life of our business.

Thanks again,
The ITS Dispatch team.

  • Herkunft der Bewertung 
  • Bewertet am 18.4.2016
Lex H.
CEO
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Herkunft der Bewertung 
  • Bewertet am 22.4.2016

"This software is very useful"

Kommentare: We've been using ITS Dispatch for about 4 years. Its essentially the center of our processes for keeping up with information about our vendor's(carrier's), customer's and driver's information, besides QuickBooks. The ability to upload files to each record is awesome. The only downfall is, you can only get to the file from the record. There is no place where you can manage "all" the files you have saved. The posting feature is pretty cool. However, it should be fully integrated and allow the user to match their posted loads to posted trucks on Internet Truckstop. Although ITS Dispatch Software is not cheap, its affordable and its not as expensive as purchasing a proprietary software. The upfront cost and per user cost for proprietary software is much more expensive. If we had chosen to do so, our payments to ITS to date would still be less than the purchase of a proprietary software and accompanying components upfront. I like ITS for this reason. It operates pretty much just like proprietary software does. There are a couple of features that we would like to enhance, but for the most part its good. It would be nice if we could add comments or notes to "each" rate confirmation. Other things would add to ITS Dispatch are: If our documents could be signed and sent digitally within the system like DocUsign. As the world keeps changing so do the methods. The digital age is not like the old ways of having to print out, sign, scan, save, or fax a document. Its easier and much more convenient for the user to sign the document digitally.
Cons: Cant add or make comments or notes on each individual rate confirmation
Pros: Easy to use but not necessarily user friendly, ability to save our documents on each record.

Antwort des Softwareanbieters

von Truckstop.com an 5.5.2016

Hello Lex,

And thanks for the great review. We're happy to announce that we can troubleshoot these issues for you. Expect a call from one of our customer service reps.

We wish you continued success.

The ITS Dispatch team.

  • Herkunft der Bewertung 
  • Bewertet am 22.4.2016