---
description: Detaillierte Informationen über ITS Dispatch zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: ITS Dispatch Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Fuhrparkmanagement Software](/directory/20007/fleet-management/software) > [ITS Dispatch](/software/106760/its-dispatch)

# ITS Dispatch

Canonical: https://www.capterra.com.de/software/106760/its-dispatch

Seite: 1 / 13\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/106760/its-dispatch?page=2)

> Unterstützt von Truckstop.com, beliebte, erschwingliche und nutzerfreundliche Fuhrparkmanagementsoftware für kleine und mittlere Unternehmen.
> 
> Bewertung: **4.4/5** von 298 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet ITS Dispatch?

Kleine bis mittelgroße Spediteurunternehmen und Frachtmakler\*innen jeder Größe, die auf dem nordamerikanischen Markt tätig sind.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.4/5** | 298 Nutzerbewertungen |
| Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Truckstop.com
- **Region**: Newmarket, Kanada
- **Gegründet**: 2006

## Gewerblicher Kontext

- **Startpreis**: 50,00 $
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Kanada, Vereinigte Staaten

## Funktionen

- Abrechnung & Rechnungsstellung
- Angebote / Schätzungen
- Arbeitsauftragsverwaltung
- Auftragsmanagement
- Buchhaltung
- Fahrer-Abrechnungen
- Fahrer-Management
- Fahrtenbuch
- Fahrzeug-Management
- Flottenmanagement
- Frachtbriefe
- GPS
- Inspektions-Management
- Instandhaltungsmanagement
- Kraftstoff-Management
- Kundenmanagement
- Kundenportal
- Lastoptimierung
- Lieferanten-Management
- Mitarbeitermanagement
- Raten-Management
- Routenoptimierung
- Routing
- Sendungsverfolgung
- Sicherheitsmanagement
- Terminplanung
- VIN-Suche
- Versandmanagement

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Telefon-Support
- Chat

## Category

- [Fuhrparkmanagement Software](https://www.capterra.com.de/directory/20007/fleet-management/software)

## Ähnliche Kategorien

- [Fuhrparkmanagement Software](https://www.capterra.com.de/directory/20007/fleet-management/software)
- [Transportsoftware](https://www.capterra.com.de/directory/10048/transportation-dispatch/software)
- [Speditionssoftware](https://www.capterra.com.de/directory/30085/trucking/software)
- [Fracht Software](https://www.capterra.com.de/directory/30670/freight/software)
- [Transport-Management-Systeme](https://www.capterra.com.de/directory/30820/transportation-management/software)

## Alternativen

1. [Elite EXTRA](https://www.capterra.com.de/software/131389/elite-extra) — 4.7/5 (356 reviews)
2. [Samsara](https://www.capterra.com.de/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (952 reviews)
3. [PCS TMS](https://www.capterra.com.de/software/29249/express) — 4.2/5 (237 reviews)
4. [Motive](https://www.capterra.com.de/software/138669/motive) — 4.5/5 (1687 reviews)
5. [Driv.in](https://www.capterra.com.de/software/147906/driv-in) — 4.7/5 (114 reviews)

## Nutzerbewertungen

### "Informative but layout is lacking" — 5.0/5

> **Trey** | *8. Dezember 2022* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The amount of information fields that could be used for dispatchers benefit.
> 
> **Nachteile**: My least favorite thing is the layout of the data. The posting is long instead of concise.

-----

### "Incomplete list of available freight" — 4.0/5

> **Renna** | *8. November 2019* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: It is easy to use and provides the info need to make decisions.
> 
> **Nachteile**: I did not understand why my driver was finding loads on her phone app. that I was not able to find on my laptop. I called tech. support and was told the phone app did show more data and there was nothing they could do to provide the same data on the computer.  The last few days I have been comparing the two and have found that at times there is about 30% missing on the laptop. This is not acceptable. It is far more time consuming to use the phone and this needs to be fixed.

-----

### "Endless Issues" — 1.0/5

> **Mike** | *10. Januar 2020* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 1.0/10
> 
> **Vorteile**: The software is easy to use and implement
> 
> **Nachteile**: I’ve been dealing with ITS Dispatch issues with the software for over a year.  Each time I ask about the status of the bug I receive a generic response about tier two is working on the problem.  Recently ITS Dispatch has had a malware issue that has not been fixed.  Currently we can no longer add files to the system.  There seems to be some disconnect in what ITS dispatch sales offers and what the system can actually do.   To some degree its like dealing with a used car salesman.
> 
> I initially went with ITS Dispatch because of the Truckstop brand however now I’m regretting my decision.  They have not put forth the effort to maintain the system.  I need an alternative :(

-----

### "Great Software - Needs some Tweeks" — 4.0/5

> **Simon** | *22. Januar 2020* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 5.0/10
> 
> **Vorteile**: Ease of use of this product is amazing.
> 
> **Nachteile**: Functionality started to fail and so we moved softwares.
> 
> Amazing 5 years together. Sad to have to leave.

-----

### "This software is very useful" — 5.0/5

> **Lex** | *22. April 2016*
> 
> We've been using ITS Dispatch for about 4 years.  Its essentially the center of our processes for keeping up with information about our vendor's(carrier's), customer's and driver's information, besides QuickBooks. The ability to upload files to each record is awesome.  The only downfall is, you can only get to the file from the record.  There is no place where you can manage "all" the files you have saved. The posting feature is pretty cool. However, it should be fully integrated and allow the user to match their posted loads to posted trucks on Internet Truckstop. Although ITS Dispatch Software is not cheap, its affordable and its not as expensive as purchasing a proprietary software.  The upfront cost and per user cost for proprietary software is much more expensive.  If we had chosen to do so, our payments to ITS to date would still be less than the purchase of a proprietary software and accompanying components upfront.  I like ITS for this reason. It operates pretty much just like proprietary software does.  There are a couple of features that we would like to enhance, but for the most part its good.  It would be nice if we could add comments or notes to "each" rate confirmation.  Other things would add to ITS Dispatch are: If our documents could be signed and sent digitally within the system like DocUsign.  As the world keeps changing so do the methods.  The digital age is not like the old ways of having to print out, sign, scan, save, or fax a document. Its easier and much more convenient for the user to sign the document digitally.  &#10;Cons: Cant add or make comments or notes on each individual rate confirmation&#10;Pros: Easy to use but not necessarily user friendly, ability to save our documents on each record.

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## Links

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