Was ist PestaRoo?
Mac oder Windows. Hervorragende Software. Erstaunliche Nutzerfreundlichkeit und visuelle Klarheit. Unbegrenzte Kunden, Kontaktdaten, Standorte, Arbeitsaufträge, Rechnungen und PreScheds. Tooltips und Hilfshinweise auf jedem Bildschirm. Tages- und Wocheneinblicke in die Terminplanung. Wiederholung von WOs. Einfache Debitorenanzeige. Druckt Arbeitsaufträge auf leeres NCR-Papier. Druckt Versandetiketten, Postkarten und versendet E-Mails für Werbeaktionen. Verfolgt Verkäufe nach Techniker, Serviceart, Stadt oder YTD. Unglaubliches Data-Mining. Kein Vertrag erforderlich. Im 21. Jahr.
Wer verwendet PestaRoo?
Der unabhängige Schädlingsbekämpfungsunternehmer mit Schwerpunkt in den USA.
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Bewertungen über PestaRoo
In Betracht gezogene Alternativen:
Kommentare: Pestaroo makes running our business so much easier. It provides every function we need to keep employees and customers happy. The customer service is above and beyond. Any issue is always resolved fast.
Easy to use and input data. Very fast to go from task to task. Has everything we need to operate our business smoothly.
Sometimes the amount of functions can be overwhelming. We are an old school company and not very tech savvy, so we get lost easily.
Software very helpful
Kommentare: We use the software for history and don't have to look up as much information as we used to. It cuts back on time in the office.
The software is very easy to use and the credit card part of the software works really well. We do not have to have any machines to run cards through. Information is always available when needed and reports are good.
I wish that the invoice number would print on the ticket along with the work order. Most companies pay from invoice numbers not work order numbers.
Disappointed! Horrible Experience with PestaRoo
Kommentare: We were excited about PestaRoo and all of the features it offered. Unfortunately, it seems this product is designed for and operates best with Apple products. It is supposed to adapt with windows, but we had constant glitching, certain applications wouldn't even open properly at all and it lost info we were entering after closing the application. I followed all written and video tutorials and still the program just wasn't cutting it. I do think that if I had Mac, it would have worked beautifully. I reached out to the owner/creator and the contacts for Customer service and tech support by email letting them know that I am dissatisfied with the product, and would like a refund especially since I used it for about a week. I was then told that the owner had tried to call three times to welcome us and go over any questions, which was untrue, he only reached out to me once. He never addressed my request for a refund and said I needed to let them teach me via phone how to make it work. I explained that we are a busy office and that the training they have available would be no different from what they would be telling me and that it is an Application problem and non-compatible. I emailed two other times requesting cancellation and refund, with no reply at all and then today I received another invoice for the next month's service. Ummm NO! I do not recommend PestaRoo to anyone Mac or otherwise simply due to the fact that they do not back their product enough to offer quality customer service or a satisfaction guarantee.
In theory, it has great features
Is not compatible with Windows
Antwort von PestaRoo
vor 5 Jahren
Mike here, owner and the developer for PestaRoo. First of all, I¿m sorry that you had a bad experience. It is our hope that every customer has a great experience. Regarding the loss of data on your Windows installation, we have identified the issue, and addressed it. Now PestaRoo is fully compatible with both windows and OS X. Indeed, 65% of all of our installations today are on Windows. I am also sorry that you had a bad experience with email support. I acknowledge that we have had challenges with that. In the last year we have made substantial changes to help assure that we are able to provide excellent support.
Pestaroo does all the hard work and makes finding our costumers easy and fast. Our company has grown so much pestaroo is a big reason on how we a able to mange our customers scheduling, billing, and past account history. Our company has tried several different softwares before finding pestaroo . This software is truly amazing.
we really dont have any cons with pestaroo
We found Pestaroo after tried two other systems and being frustrated with those two.
They made the transition from the old one to Pestaroo so easy and very supportive, so we did not have to have any problems to run business as usual right after switching it. It's easy to use and clean look on the screen. Simple yet enough to cover all kinds of pest control needs. I love their support system. I don't have to press 1 for English, press 2 for technical, ... to wait forever for urgent support. They always got our back and fast to respond either by phone or email. I am the owner and this system protects business owners by not allowing 'iffy' inputs or deleting important information. Business owners have to trust employees to certain extent, but must have a system to protect the company. Pestaroo is really good at thinking about it. I enjoy using the system every day, and loving it after three years being the user.