Wer nutzt diese Software?

The independent pest control operator with a primary focus on the USA.

Durchschnittliche Bewertung

17 Bewertungen
  • Gesamt 4.1 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.4 / 5
  • Funktionen 3.6 / 5
  • Preis-Leistungs-Verhältnis 3.8 / 5

Produktinformationen

  • Startpreis 59,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Installiert - Mac
    Installiert - Windows
    Mobile - iOS Native
  • Training Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • PestaRoo
  • http://www.pestaroo.com
  • Gegründet 1985

Über PestaRoo

Mac or Windows. Beautiful software. Amazing Ease of Use and Visual Clarity. Unlimited Customers, Contact Details, Locations, Work Orders, Invoices, and PreScheds. Tooltips & help notes on every screen. Daily & weekly views into Scheduling. Repeat WOs. Easy A/R. View Location Maps. Prints WOs on blank NCR paper. Prints mailing labels, postcards, and sends emails for promotions. Tracks sales by technician, service type, town, or YTD. Incredible data mining. No contract required! 21st yr!

PestaRoo Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Bestandskontrolle
  • Flottenmanagement
  • Immobilien-Layout
  • Kundendienst-Historie
  • Mobiler Zugriff
  • Pestizidengebrauch-Nachverfolgung
  • Schädlings-Aktivitäten-Nachverfolgung
  • Terminplanung
  • Versandmanagement

Die hilfreichsten Reviews für PestaRoo

Great software!

Bewertet am 20.8.2019
Kyla W.
Dispatcher
Verbraucherdienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Pestaroo makes running our business so much easier. It provides every function we need to keep employees and customers happy. The customer service is above and beyond. Any issue is always resolved fast.

Vorteile: Easy to use and input data. Very fast to go from task to task. Has everything we need to operate our business smoothly.

Nachteile: Sometimes the amount of functions can be overwhelming. We are an old school company and not very tech savvy, so we get lost easily.

Software very helpful

Bewertet am 19.8.2019
Jamie R.
office personnell
Hausmeisterservice, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use the software for history and don't have to look up as much information as we used to. It cuts back on time in the office.

Vorteile: The software is very easy to use and the credit card part of the software works really well. We do not have to have any machines to run cards through. Information is always available when needed and reports are good.

Nachteile: I wish that the invoice number would print on the ticket along with the work order. Most companies pay from invoice numbers not work order numbers.

Great software

Bewertet am 19.8.2019
Brock W.
Ceo
Verbraucherdienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Pestaroo does all the hard work and makes finding our costumers easy and fast. Our company has grown so much pestaroo is a big reason on how we a able to mange our customers scheduling, billing, and past account history. Our company has tried several different softwares before finding pestaroo . This software is truly amazing.

Nachteile: we really dont have any cons with pestaroo

Disappointed! Horrible Experience with PestaRoo

Bewertet am 1.8.2016
J C.
Owner
2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We were excited about PestaRoo and all of the features it offered. Unfortunately, it seems this product is designed for and operates best with Apple products. It is supposed to adapt with windows, but we had constant glitching, certain applications wouldn't even open properly at all and it lost info we were entering after closing the application. I followed all written and video tutorials and still the program just wasn't cutting it. I do think that if I had Mac, it would have worked beautifully. I reached out to the owner/creator and the contacts for Customer service and tech support by email letting them know that I am dissatisfied with the product, and would like a refund especially since I used it for about a week. I was then told that the owner had tried to call three times to welcome us and go over any questions, which was untrue, he only reached out to me once. He never addressed my request for a refund and said I needed to let them teach me via phone how to make it work. I explained that we are a busy office and that the training they have available would be no different from what they would be telling me and that it is an Application problem and non-compatible. I emailed two other times requesting cancellation and refund, with no reply at all and then today I received another invoice for the next month's service. Ummm NO! I do not recommend PestaRoo to anyone Mac or otherwise simply due to the fact that they do not back their product enough to offer quality customer service or a satisfaction guarantee.

Vorteile: In theory, it has great features

Nachteile: Is not compatible with Windows

Antwort des Softwareanbieters

von PestaRoo an 19.11.2018

Mike here, owner and the developer for PestaRoo. First of all, I¿m sorry that you had a bad experience. It is our hope that every customer has a great experience. Regarding the loss of data on your Windows installation, we have identified the issue, and addressed it. Now PestaRoo is fully compatible with both windows and OS X. Indeed, 65% of all of our installations today are on Windows. I am also sorry that you had a bad experience with email support. I acknowledge that we have had challenges with that. In the last year we have made substantial changes to help assure that we are able to provide excellent support.

More glitches with each update!

Bewertet am 29.2.2016
Tony D.
Owner
Quelle des Nutzers 
2/5
Gesamt
1 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: The software started off good a couple years ago. The make-your-own work orders is really the best feature of the program. Good luck if you run this program off Windows or a laptop. Each time new updates were introduced I would end up spending a month or two on the phone with them fixing things that used to work, but no longer did. As for the customer service... it really depends on who you get. The Support Manager was always as helpful as she could be. The Main Developer on the other hand was constantly dismissive and arrogant. I was told that I have to change how I run my business to fit their software. What spurred this review was after dealing with many minor-moderate glitches over the last 2 months I had a large problem with the product usage reports. It wasn't there. I am responsible for reporting to the Ag Commissioner every chemical used over the last month for every stop. So now I have to go through every paper copy and add them up myself. I contacted the developer to fix this. He said I did not leave a message over the weekend when I did, and then told me he would have to get back to me in 2 hours because he was going to lunch with some friends. A bad comment on a website would be the least of my worries if I treated one of my customers like that. Very unprofessional!

Antwort des Softwareanbieters

von PestaRoo an 19.11.2018

Mike here, owner and lead developer for PestaRoo. When we created our new interface for report selection, we introduced an issue that caused some reports to be invisible. We were able to address that with a subsequent update. I am sorry that you found my telephone support to be `arrogant and dismissive¿. I am working to improve my communication skills. I acknowledge this is important, but personally challenging! I am glad the Work Order system worked well for you. I hope that you¿ve been able to find a suitable software replacement for your business.

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