Wer nutzt diese Software?
EchoSpan betreut mehr als 1,8 Millionen Menschen auf sechs Kontinenten und mehr als 3.900 Unternehmen. Unternehmen zwischen 10 und mehr als 100.000 Mitarbeitern vertrauen auf EchoSpan.
Durchschnittliche Bewertung30 Bewertungen
- Gesamt 4.8/5
- Benutzerfreundlichkeit 4.6/5
- Kundenservice 4.9/5
- Funktionen 4.7/5
- Preis-Leistungs-Verhältnis 4.7/5
- Kostenlose Version Nein
- Gratis Testen Ja, Kostenlose Testversion
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2002
Über EchoSpan 360 Degree Feedback
Auf die 360-Grad-Feedback-Tools von EchoSpan vertrauen mehr als 4.000 Unternehmen weltweit. Mit dem erschwinglichen, webbasierten System kann jeder Aspekt des Feedbackprozesses deiner Mitarbeiter leicht angepasst werden, einschließlich der Überprüfung von Inhalten, Ratingskalen, E-Mail-Nachrichten, Workflows und des Aussehens der Berichte. Darüber hinaus schließt das Entwicklungsplanungsmodul von EchoSpan die Schleife für deinen 360-Grad-Feedback-Prozess und motiviert deine Mitarbeiter ganzjährig, sich zu entwickeln. EchoSpan ist vollständig GDPR-konform.
EchoSpan 360 Degree Feedback Funktionen
- Berichterstattung / Analyse
- Self-Service Portal
- Umfragen & Feedback
Die hilfreichsten Reviews für EchoSpan 360 Degree Feedback
Bewertet am 19.3.2019
Echospan has been a very useful product for our company
Kommentare: We had a new senior team in place and they all had varying work styles and they tended to disagree a lot. The 360 helped coach focus on the areas they had in common and work backwards from there.
Vorteile: I liked the videos they provide which provide you with the answers to the majority of questions you may have. There on-line assistance was very timely and helpful. . I really liked the way you could run reports in several different format which allowed you to be more focused on the information you were looking for. Adding and deleting raters and was a very easy task.
Nachteile: There were a few things that were not intuitive when you first set up your account however going back to the home page always helped me.
Bewertet am 8.6.2019
Kommentare: I am a fan! EchoSpan has proven to be an ideal partner for our engagement surveys. The staff are highly responsive and the communication on projects is unsurpassed. These characteristics are not easy to find in many bigger technology companies. Bigger is not always better. EchoSpan is the smart choice for solid software functionality and 5 star customer service!
Vorteile: Many software packages are "over built" for the functionality businesses actually need. EchoSpan is one of the few companies who designs software that walks that line perfectly. The basics are covered with an easy step-by-step process that is both intuitive and elegant. There are also advanced features like sentiment analysis to keep pace with market competitors. They've delivered the perfect balance of neither too much nor too little functionality in their software, which makes it particularly ideal for mid-market clients. Additionally, I can't say enough about the professionalism of their project management team. We outsourced a very high profile project to EchoSpan and I never experienced such seamless implementation, flexibility to change course when needed, and detailed communication to ensure decisions happened quickly. Bravo EchoSpan!
Nachteile: Honestly, I can't think of anything. The reports are straightforward and easy to understand. Some of the competitors have elegant data visualization dashboards but charge 2x the money for it.
Bewertet am 19.5.2016
Overall, a good experience!
Kommentare: I have just recently started using the system and overall, I like it! It has many more features then the old system I used to use. I like that you can upload Targets and Raters into the system without manually entering them (old system I had to!). You should be well versed with some type of 360 Survey administration background to get around and through the system. You have resources if you are having troubles but you really need to figure the system out independently. When you have an issue you need to send an email to the helpdesk. They are responsive and helpful but if you have a big issue it can take a while to explain it by typing your issues and waiting several hours to get an answer. I haven't gotten used to not picking up the phone and calling for help. That part can be a little frustrating especially when you have client's breathing down your neck for an immediate answer. The helpdesk does their best to help and they are always friendly. Really love the flexibility of the report on what you can include. The report is very easy to read overall although I found a few glitches now and again. Once I reached out to the helpdesk they took care of it quickly. I am happy with the new system and look forward to continuing to learn more!
Antwort des Softwareanbieters
von EchoSpan an 20.5.2016
Maria, we sincerely appreciate your feedback. It is important to us that our clients are completely satisfied with their experience with EchoSpan. We do understand that, due to the complexity and timing of some of our client¿s reviews, they require a more dedicated support approach. We have an Enterprise support program that can be opted into that provides clients with onboarding assistance, phone and email support from a dedicated senior client manager, and a 2 hour support request response time. In addition, we conduct a weekly training webinar on Mondays and a weekly Q&A webinar on Wednesdays for our clients so they have direct access to our Support team.
Bewertet am 19.8.2016
A great product backed by a solid team
Kommentare: I can't say enough good things about the Echospan 360-degree feedback tool! The platform is flexible, intuitive, and easy-to-use. We have been able to configure a variety of custom assessments aligned to our organization's leadership competency model while leveraging the robust content provided by Echospan. The user interface is simple and attractive, and the feedback from our users (primarily senior-level business leaders) has been overwhelmingly positive. In addition, the service we've received from Echospan has been exceptional. Their leadership team was flexible and patient as we worked through the contracting process. Our dedicated support partner is incredibly responsive and thorough in addressing our questions/requests and offering innovative ideas and solutions. Having used Echospan's 360-degree feedback platform across a variety of industries, in public and private sectors, and with organizations large and small, I would confidently recommend it to anyone looking to implement a robust yet cost effective 360-degree assessment program in their organization.
Bewertet am 4.4.2018
The tool was very easy to use and utilizes great reports for displaying results.
Kommentare: Very targeted results helped to identify which competencies were in need of improvement as well as what areas the employee has excelled at.
Vorteile: The ease of use. I have had very few questions on how to login and use the software from raters. I like the competency library and the reading suggestions.
Nachteile: The limitation on number of raters when it comes to larger projects. It would be helpful to allow for more than 100 raters without costing per rater and having to add raters through contacting support.
Antwort des Softwareanbieters
von EchoSpan an 11.4.2018
Tom, We appreciate your feedback. Each Target, person being reviewed, in a 360 Project is limited to 100 Raters due to the increased demand on the reporting engine when a higher quantity of Raters are present. While we can easily accommodate over 100 Raters per Target, it does require project management time for our team to load the additional Raters from the back-end of the tool, so there is a small fee involved. Thank you again for your time and review of EchoSpan's 360 tool.