Wer nutzt diese Software?

CLIPitc is for service-based companies of any size looking for better organization, less wasted time, and more profit.

Durchschnittliche Bewertung

101 Bewertungen
  • Gesamt 3.8 / 5
  • Benutzerfreundlichkeit 3.6 / 5
  • Kundenservice 3.7 / 5
  • Funktionen 3.6 / 5
  • Preis-Leistungs-Verhältnis 3.7 / 5

Produktdetails

  • Startpreis 40,00 $/Monat
  • Preisinformationen We have 3 options based on size available starting at $40 a month.
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • CLIP Software
  • http://www.clip.com
  • Gegründet 1983

Über CLIPitc

CLIPitc includes job costing, scheduling, routing, estimates, billing, and a mobile app. That means you can spend much less time wading through paperwork and more time with your family. We've been in the industry for over 30 years and created our own lawn care company to test our software. We know how to make you more successful. Our seamless integrations with QuickBooks and Google Maps allows you to use your tools better than ever before! We have a 30-day FREE, no risk trial available.

CLIPitc Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Arbeitsauftragsverwaltung
  • Job-Management
  • Kundendatenbank
  • Landschaftsdesign
  • Lohn- und Gehaltslisten-Management
  • Routing
  • Terminplanung
  • Versandmanagement
  • Vertragsmanagement
  • Zeitverfolgung
  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Geräte-Management
  • Kundenmanagement
  • Mitarbeitermanagement
  • Mobiler Zugriff
  • Routing
  • Terminplanung & Termine
  • Versandmanagement
  • Vertragsmanagement

Die hilfreichsten Reviews für CLIPitc

Overall a great value for the money

Bewertet am 1.2.2019
Adam T.
Owner
Hausmeisterservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My overall experience has been slightly above neutral. The last year of being with clip has been pretty smooth sailing and am glad I stuck it out. That being said I have been with ClipItc for approximately 3 years the first 2 years were rough. Waiting for help and fixes for issues causing horrible billing issues. I was forced to contact tech support for extensive help at the end of every billing cycle and for other issues mid month. They kept helping me along. I didn’t know wether to stick it out with clip or give up on the program . I lost of hours in the office I will never get back. I felt as though I was the only customer having issues with the system. And very well may have been. Though tech support helped I continues having the same problems every month where lots of my past payments would become unapplied to invoices in quickbooks every time i transferred invoices and would spend an entire day reapplying past payments before I could print accurate invoices for customers. This led to customer balance issues in clip as well as in quickbooks. It got so bad to where I seemed to be ignored from tech support and they did not seem to know how to fix my problem. As time continued I decided to open a brand new paid account and reloaded/entered all my information. Though this seemed to be a lot more work for a program that seemed to have a lot of bugs it paid off. After doing this I have had slim to no issues with the program. I feel as though tech support should have been...

Vorteile: A central program that offers billing, job tracking and routing soulutions. Must haves for the industry.

Nachteile: While there seems to still be an occasional glitch I haven’t had anything crucial fail or glitch since a major overhaul on my program. The least I would link to lack of written information and help. Most help has to be gotten directly from customer support. Which most of the time answers very promptly. There is some published materials on functions and features but they are very vague. Would like to see a handbook or digital hand book covering the entire program. Formulas on how things are calculated. Definitions of headings. And uses for features and functions. It would be nice to have a complete reference for everything.

Antwort des Softwareanbieters

von CLIP Software an 12.2.2019

Thanks for the review Adam!

My Review

Bewertet am 29.1.2019
Verifizierter Rezensent
President
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: At first it was awful! SO much to learn because it's totally different mindset than ClipXE.
Very frustrated with servers going out while crews are out working.. plowing..
But once I have learned how to do something, then I really like what it does.
It is a good program for the money.
Technicians are very polite. Especially our reps.

Vorteile: I like that I do not have to print toutes sheets anymore and we can use the tablet.
I like being able to separately Invoice, delete Invoices, Re-create them, email them.
I lie that I can print customer history to show customers where their payments have been applied.
I like that I can edit employee times and see the hours easily.
Once I learn more I like it more.

Nachteile: It is soooo slooowww recording work manually. Each click is at least 7-10 seconds or more. I miss being able to just click and go. That takes a very very very long time to fix errors, to add or remove employees from the recorded jobs... awful.
I don't like how in some instances , when choosing employees ALL OF the employees show up. THat's a HUGE list to scroll through. No need for the on hold employees to show up ever unless that box is checked.
I don't like that the customer does not see their check numbers or CC last 4 digits, and dates on their invoices when paid.
It has taken me a long time to get used to everything. Nut as I get better it gets easier and I can enjoy the benefits.
The tutorials do not have a whole lot of information. Very basic soI alway have to ask for help.
I don't like not having phone calls anymore. And the wait time because we are on a different time zone...
I've also run into problems on the Tablet with one or more employees doing the same crew at different jobs. There is no way to clock into a crew when someone else is using it.. I have to have them text me the times and manually enter them. We need to be able to do that.
The Crew Position does not work very well at all... very delayed and sometime doesn't even find the crew.
Estimating is complicated. No way to record all the plants without showing the cost.. or adding the cost. Jobs with materials / installations-should be much easier and calculate for you like projects did.

Antwort des Softwareanbieters

von CLIP Software an 31.1.2019

Thanks for the review!

CLipITC is really buggy

Bewertet am 10.2.2017
Steven B.
General Manager
Strafverfolgung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are a medium sized lanscape company with a pool service division. Sales are just over $2million a year, so we are i assume a medium sized business. We used clip desktop and it was fine, quirky, but fine. Switching to cloud based ITC has been a real headache. The routing is utterly useless above 22 jobs per day. we have small properties so we service about 30 per day and have to manually route every time, if we are rained out or for any reason cant complete a route, you have to manually reroute every time. The reporting is not very good. it records times on jobs for service (crews use tablets and the mobile app), but it falls short in that it will not calculate any averages, and there is no way to update budget hours from actual past times. When the crew gets their work list only the customers name shows up, no address. they have to open the job to get the address. this is not good with a new driver, or if a crew has to fill in or cover another crews route. There is no way to assign individual billing rated to pattern program jobs, We charge different rates for pruning, mulching, chemical application, irrigation startups and shutoffs, etc. When we set up a pattern program (pattern program is any recurring job done for many customers), there is no where to set up pricing. so after setting up a program (weed control for example) we have to go back into all several hundred customers and open every round and set price on every one... this is a few thousand entries when it should only be one. The make updated and all of a sudden options are no longer available, things no longer work, the way different areas of the program interact change. there is never any notification of this, you just find out when trying to use it and the way you used to do something no longer works. What makes it worse is sometimes it affects the way it exports to quick books. we almost lost in billing one month because it changed the way it exports and required us to go in and change the rounds setup. we didn't find out until the end of the month when statements were supposed to go out,the office manager had to pull an all nighter to fix it and get billing out on time. there is no longer any way to apply or compare employees time to time on jobs. You could do that in desktop clip, and it was extremely useful to find missing punches, times, etc, and saved us from missing tens of thousands a year in missed billing.
Feels like it is in beta

Vorteile: The potential for a great program is there.

Nachteile: It is quirky and constant buggy issues. The need more thorough testing and input from contractors.

Clip ITC from a practical point of view

Bewertet am 1.2.2019
Todd H.
Manager
Hausmeisterservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It is the only thing I have found that meets my core need, there are some others that claim to have it but I have not been able to verify it before committing to it. ClipITC has a free trial so you know what you are buying upfront. Support has improved over the desktop version because they are available on-line with ClipITC. I wish some of the additional features were a little more robust but the core function of the product is rock soild. That is why I want those other features to develop more since I depend on the scheduling software so much.

Vorteile: Clipitc is one of the few programs that has granular scheduling to this level. Most service software is designed for appliance repair dispatch and perhaps minimal reoccurring scheduling ability. This program has incredible flexibility in setting up schedules that are needed in the lawn and landscape industry.

Nachteile: It has a lot of add-on features that whet your appetite but is not fully functional. I believe they will develop it and or fix it. The desktop version has been developed over decades and built on a very old data base. I believe rather than fix this, Sensible Software decides Cloud-based development was the future. As a result, they are slowly but surely recreating the software on this new platform. This was the right call but some of the reports, estimating and such are not complete or as robust. It will get there. The benefit of the cloud-based is you do get all the enhancements when they happen versus a desk top application.

Antwort des Softwareanbieters

von CLIP Software an 12.2.2019

Thanks for the review Todd!

Excellent customer service

Bewertet am 6.9.2018
Carolyn W.
Office Manager
Umweltdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very positive. I have had to have contact with a technician and on several occasions each time I was provided very prompt and excellent customer service. They understood the urgency of my needs and contacted me right away and walked me through the process to fix the problem. Then, each time Customer service agent followed up to make sure all was running correctly. He is an excellent representative for CLIP. I know we are just a small company/user but, he made me feel like we were important and matter to him. And, my contact with him each time was very very early in the morning hours. He understood the urgency and took care of the matter.

Vorteile: Scheduling; keeping history of what the customer has had for services etc. Very quick and efficient method of scheduling customer's services.

Nachteile: I need to learn more about routing etc. We are a lawn care business and sometimes our customers want certain services in the Spring and then again in the Fall. I cannot schedule two services within one season without deleting one from the customer's programs. I also wished that all notes etc. could be carried over to the following year. At this time the only recourse I know of to start a new season; is to delete all programs and re-enter in new. I have to do this each season and we have lots of customers; very time consuming. Maybe I don't know all the tricks of the trade.

Antwort des Softwareanbieters

von Sensible Software an 7.9.2018

Thank you very much for the review Carolyn!

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