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seit 15 Jahren bei der Softwareauswahl

Was ist CLIPitc?

CLIPitc umfasst Auftragskalkulation, Terminplanung, Routing, Schätzungen, Abrechnung und eine mobile App. Das bedeutet, dass du viel weniger Zeit mit Papierkram und mehr Zeit mit deiner Familie verbringen kannst. Das Unternehmen ist bereits seit über 30 Jahren in der Branche tätig und hat ein eigenes Rasenpflegeunternehmen gegründet, um die eigene Software zu testen. Das Unternehmen weiß, wie du erfolgreicher wirst. Dank der nahtlosen Integration mit QuickBooks und Google Maps kannst du deine Tools besser als je zuvor nutzen. Es ist eine kostenlose 30-Tage-Testversion, komplett ohne Risiko, erhältlich.

Wer verwendet CLIPitc?

CLIPitc ist für Dienstleistungsunternehmen jeder Größe geeignet, die eine bessere Organisation, weniger Zeitverschwendung und mehr Gewinn möchten.

CLIPitc Software - 1
CLIPitc Software - 2
CLIPitc Software - 3

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über CLIPitc

Durchschnittliche Bewertung

Gesamt
3,8
Benutzerfreundlichkeit
3,6
Kundenservice
3,7
Funktionen
3,6
Preis-Leistungs-Verhältnis
3,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
31%
4
34%
3
18%
2
11%
1
5%
Todd
Todd
Manager in USA
Verifizierter Nutzer auf LinkedIn
Hausmeisterservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Clip ITC from a practical point of view

5,0 vor 5 Jahren

Kommentare: It is the only thing I have found that meets my core need, there are some others that claim to have it but I have not been able to verify it before committing to it. ClipITC has a free trial so you know what you are buying upfront. Support has improved over the desktop version because they are available on-line with ClipITC. I wish some of the additional features were a little more robust but the core function of the product is rock soild. That is why I want those other features to develop more since I depend on the scheduling software so much.

Vorteile:

Clipitc is one of the few programs that has granular scheduling to this level. Most service software is designed for appliance repair dispatch and perhaps minimal reoccurring scheduling ability. This program has incredible flexibility in setting up schedules that are needed in the lawn and landscape industry.

Nachteile:

It has a lot of add-on features that whet your appetite but is not fully functional. I believe they will develop it and or fix it. The desktop version has been developed over decades and built on a very old data base. I believe rather than fix this, Sensible Software decides Cloud-based development was the future. As a result, they are slowly but surely recreating the software on this new platform. This was the right call but some of the reports, estimating and such are not complete or as robust. It will get there. The benefit of the cloud-based is you do get all the enhancements when they happen versus a desk top application.

Antwort von CLIP Software

vor 5 Jahren

Thanks for the review Todd!

Joshua
President in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Move from CLIP Desktop to CLIPitc

4,0 vor 6 Monaten

Kommentare: We have used CLIP Desktop for probably 15-20 years. The original program was fantastic and is one of the reasons our business has been so successful. After computers recently started aging out we realized the desktop version will soon be obsolete once Microsoft stops supporting the script it is written in. So we decided to move into CLIPitc for 2024. I was very hesitant to move over for many reason. We are a larger company running several million dollars through this software and I was nervous to change a set up that has proven to be successful. However, the sales team and staff were incredibly patient with me as I hounded them with questions, hypothetical scenarios, and a list of items I wanted to review several times. Questions were answered immediately and with a great detail of attention. The customer service I was provided during the demo and training was the biggest reason I pulled the trigger and moved to CLIPitc. It took a ton of effort to set up everything correctly for a larger scaled company, but doing that manually really allowed us to learn the software quickly. We have been using the mobile apps on iPads for a couple weeks now and so far it seems to work pretty seamlessly, minus a few issues when mobile editing time stamps. I like being able to see where all the crews are, what jobs are in progress and what has been completed for the day. There *ARE* several quirks you have to learn work arounds for. The team is creative in coming up with ideas if the software isn't handling something quite right. I have made several suggestions that they are supposed to discuss on team meetings to hopefully implement this year. Additionally there are several "bugs" in the system I reported and resolutions are pending. I will see how long these take and how the rest of the year goes and update my review later.

Vorteile:

The customer service has been top notch. [sensitive content hidden] on sales team and [sensitive content hidden] have been fantastic in the set up and training phase. The chat icon has been quick and reliable for quick issues as well. So far the mobile app and mobile recording work has been reliable and working as intended. I was incredibly nervous for the change over but so far I have been presently surprised. I think most people with bad reviews just don't understand the system or how to work it correctly. The big picture is there, they just have to fine tune a few more details to get it up to 100% in my opinion. Additionally, I think the price is fair for what they offer compared to competitors.

Nachteile:

There are a few quirks in the system. One of my biggest complaints is that if you do not want materials to show on invoice separately, and have them just included in the job as one price, the system does not take the hourly rate and combine it with entered material cost. For instance if you did a job at $50 an hour for 10 hours and had $200 in material, the system will only give you a $500 labor charge and the material is not added into the total charge. You have to manual catch the material and physically change this when finalizing the recorded work. I was told this was going to be discussed and added as a new feature, I hope sooner than later. I do think there is a large learning curve with out to use this correctly and if you are not tech savvy it will end in frustration, which is why I think there are several negative reviews.

steven
General Manager in USA
Strafverfolgung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CLipITC is really buggy

3,0 vor 7 Jahren

Kommentare: We are a medium sized lanscape company with a pool service division. Sales are just over $2million a year, so we are i assume a medium sized business. We used clip desktop and it was fine, quirky, but fine. Switching to cloud based ITC has been a real headache. The routing is utterly useless above 22 jobs per day. we have small properties so we service about 30 per day and have to manually route every time, if we are rained out or for any reason cant complete a route, you have to manually reroute every time. The reporting is not very good. it records times on jobs for service (crews use tablets and the mobile app), but it falls short in that it will not calculate any averages, and there is no way to update budget hours from actual past times. When the crew gets their work list only the customers name shows up, no address. they have to open the job to get the address. this is not good with a new driver, or if a crew has to fill in or cover another crews route. There is no way to assign individual billing rated to pattern program jobs, We charge different rates for pruning, mulching, chemical application, irrigation startups and shutoffs, etc. When we set up a pattern program (pattern program is any recurring job done for many customers), there is no where to set up pricing. so after setting up a program (weed control for example) we have to go back into all several hundred customers and open every round and set price on every one... this is a few thousand entries when it should only be one. The make updated and all of a sudden options are no longer available, things no longer work, the way different areas of the program interact change. there is never any notification of this, you just find out when trying to use it and the way you used to do something no longer works. What makes it worse is sometimes it affects the way it exports to quick books. we almost lost in billing one month because it changed the way it exports and required us to go in and change the rounds setup. we didn't find out until the end of the month when statements were supposed to go out,the office manager had to pull an all nighter to fix it and get billing out on time. there is no longer any way to apply or compare employees time to time on jobs. You could do that in desktop clip, and it was extremely useful to find missing punches, times, etc, and saved us from missing tens of thousands a year in missed billing.
Feels like it is in beta

Vorteile:

The potential for a great program is there.

Nachteile:

It is quirky and constant buggy issues. The need more thorough testing and input from contractors.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My Review

4,0 vor 5 Jahren

Kommentare: At first it was awful! SO much to learn because it's totally different mindset than ClipXE.
Very frustrated with servers going out while crews are out working.. plowing..
But once I have learned how to do something, then I really like what it does.
It is a good program for the money.
Technicians are very polite. Especially our reps.

Vorteile:

I like that I do not have to print toutes sheets anymore and we can use the tablet. I like being able to separately Invoice, delete Invoices, Re-create them, email them. I lie that I can print customer history to show customers where their payments have been applied. I like that I can edit employee times and see the hours easily. Once I learn more I like it more.

Nachteile:

It is soooo slooowww recording work manually. Each click is at least 7-10 seconds or more. I miss being able to just click and go. That takes a very very very long time to fix errors, to add or remove employees from the recorded jobs... awful. I don't like how in some instances , when choosing employees ALL OF the employees show up. THat's a HUGE list to scroll through. No need for the on hold employees to show up ever unless that box is checked. I don't like that the customer does not see their check numbers or CC last 4 digits, and dates on their invoices when paid. It has taken me a long time to get used to everything. Nut as I get better it gets easier and I can enjoy the benefits. The tutorials do not have a whole lot of information. Very basic soI alway have to ask for help. I don't like not having phone calls anymore. And the wait time because we are on a different time zone... I've also run into problems on the Tablet with one or more employees doing the same crew at different jobs. There is no way to clock into a crew when someone else is using it.. I have to have them text me the times and manually enter them. We need to be able to do that. The Crew Position does not work very well at all... very delayed and sometime doesn't even find the crew. Estimating is complicated. No way to record all the plants without showing the cost.. or adding the cost. Jobs with materials / installations-should be much easier and calculate for you like projects did.

Antwort von CLIP Software

vor 5 Jahren

Thanks for the review!

David
David
Owner in USA
Verifizierter Nutzer auf LinkedIn
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Product!

4,0 vor 5 Jahren

Kommentare: Clip has been great. As a small company I was concerned with the expense, but it more than pays for itself with the time saved in the office. On top of that it allows for easier expansion in other areas of my business. Support has been great to help us learn and implement the software.

Vorteile:

Clip took my billing from 3-4 days of work to 3 hours, with some daily work done by others who usually did paperwork, but now enter it in clip. The support is great, they always work quickly to answer questions or resolve issues. The staff is very personable also. They are able to revert back to previous data. (I needed this once when I messed up) Now our data is in place in real time instead of waiting for the paperwork to come in!

Nachteile:

There are a few "wish list" items that I would like to see, but no major issues with the product. One thing I would like expanded is the web portal and adding functionality for my company to upload its own files for customers to see. Oh yeah, if they could fix the repeating special characters when linking to QB, but not a big problem

Antwort von CLIP Software

vor 5 Jahren

Thanks for the review David!