--- description: Detaillierte Informationen über Helix zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Helix Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Software für Einzelhandel](/directory/20053/retail-management-systems/software) > [Helix](/software/1053254/helix) # Helix Canonical: https://www.capterra.com.de/software/1053254/helix Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1053254/helix?page=2) > Helix ist eine Einzelhandelssoftware, die Kundenbindung, Verkauf und Lager integriert. > > Bewertung: **4.7/5** von 7 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Helix? Einzelhandelsunternehmen, Unternehmer im Einzelhandel, und Unternehmen mit mehreren Filialen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 7 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Helix ## Gewerblicher Kontext - **Startpreis**: 39,00 $ - **Zielgruppe**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Albanien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Anguilla, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Bahrain, Barbados, Belarus, Belgien, Belize, Bermuda, Bolivien, Bosnien und Herzegowina, Brasilien, Britische Jungferninseln und 115 weitere ## Funktionen - Auftragsmanagement - Barcode / RFID - Barcode/Ticket Scanning - Berichterstattung / Analyse - Bestell-Management - CRM - E-Commerce-Management - E-Mail Marketing - Einzelhandel-Lagerverwaltung - Geschenkkarten-Management - Inventarverwaltung - Kostennachverfolgung - Lieferanten-Management - Nachbestellungen verwalten - Preismanagement - Rabattmanagement - Retourenmanagement - Rückgaben nachverfolgen - Touch-Screen - Verkaufsberichte ## Integrationen (1 insgesamt) - Xero ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support ## Category - [Software für Einzelhandel](https://www.capterra.com.de/directory/20053/retail-management-systems/software) ## Ähnliche Kategorien - [Software für Einzelhandel](https://www.capterra.com.de/directory/20053/retail-management-systems/software) - [Inventarisierungssoftware](https://www.capterra.com.de/directory/30106/inventory-control/software) - [Kassensysteme für Einzelhandel](https://www.capterra.com.de/directory/31656/retail-pos-system/software) ## Alternativen 1. [Lightspeed Retail](https://www.capterra.com.de/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) 2. [Epos Now](https://www.capterra.com.de/software/152638/epos-now) — 3.8/5 (726 reviews) 3. [Shopify](https://www.capterra.com.de/software/83891/shopify) — 4.5/5 (6698 reviews) 4. [RetailEdge](https://www.capterra.com.de/software/76636/retailedge) — 4.8/5 (188 reviews) 5. [PayPal](https://www.capterra.com.de/software/179251/paypal) — 4.6/5 (26501 reviews) ## Nutzerbewertungen ### "Highly recommend Helix" — 4.0/5 > **Bevan** | *12. Mai 2025* | Bau | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The customer support offered by the Helix team is a highlight, and they don't rest on their laurels - they are open to suggestions and improvements and are always working to improve the system. The inventory system has saved us time and money and given us much more transparency on stock and products going in and out of our warehouse, and the point of sale payment integration is already saving us time. The Helix team also has training videos and a searchable process doc that aids in the training process, which was incredibly helpful to us in the first few months, and if all else fails, they are more than happy to help remotely and over the phone. > > **Nachteile**: The quotation setup is a little clunky and is missing some features offered by competitors. I have suggested some improvements to this, some of which have already been implemented. > > My overall experience with Helix has been a very positive one. Moving to or adopting new software is always hard, and they offer a lot of support to get their customers up and running. ----- ### "Best POS system I have used." — 5.0/5 > **jamie** | *13. Mai 2024* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to learn all of the basics but has lots of depth when you need it. > > **Nachteile**: We run remote server currently so sometimes it can be a bit slow on our end, but only because we don't have a dedicated server. > > Over all it has been a great experience to find a POS system that is easy for staff to use, yet gives admins and reporters the depth you need to make a detailed analysis on the business. ----- ### "Helix POS System" — 5.0/5 > **Grant** | *5. Juni 2024* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I really like how we now have everything in one place, sampling, quotes, installation diary to invoicing. It is very user friendly, has great reporting in place. There are continuous upgrades being done and the guys do listen to upgrade requests. > > **Nachteile**: The names of some items are not practical but you soon learn them so not a major issue. > > Excellent overall experience. Quite a bit to set up but we received heaps of support and has reduced our need for extra staffing. Superb all round product with great reporting for both staff and admin. ----- ### "Helix POS and inventory system" — 4.0/5 > **Sue** | *16. Mai 2024* | Möbel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We have used Retail plus (previous version of Helix) since opening our business in 2006. We upgraded to Helix 2 years ago and have found it a great system to use for our furniture retail business for sales process, stock inventory and accounting/back office reporting etc . The windows based system is easy to navigate and customise to your needs. The Team at excellent software provide fantastic back up and support. > > **Nachteile**: Initially it was difficult to attach external documents to emails being sent from helix but this has now been fixed. > > overall Helis has been a great system to use for POS , inventory and reports. The windows based system is easy to navigate for sales staff and back office staff and provides a clear and accurate inventory control also. the support from Excellent software has been fantastic. We highly recommend Helix as a POS system. ----- ### "Helix POS System" — 5.0/5 > **Daniel** | *13. Juni 2024* | Einzelhandel | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The ability to directly speak with the team that created Helix, and be able to make custom changes for our business. Also, the ability to recommend improvements to the system and the continued improvements they are always doing. > > **Nachteile**: Sometimes the delay's in development can be frustrating. > > Overall we have had a great working relationship over many decades. They are always interested in whats best for our business and we can always rely on the integrity and reliability of our POS system. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1053254/helix?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/1053254/helix) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Strukturierte Daten