Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Simpro?

simPRO ist eine leistungsstarke Softwarelösung für das Außendienstmanagement, die von Handwerksfirmen für Handwerksfirmen entwickelt wurde. Wenn du mit der Angebotserstellung, Verwaltung mehrstufiger Projekte, Bestandsverwaltung, Verknüpfung des Büros mit dem Außendienst oder anderen Bereichen deines Workflows kämpfst, bietet simPRO eine optimierte Plattform, um diese dringenden Herausforderungen zu bewältigen und gleichzeitig die Produktivität und den Gewinn zu steigern. Mehr als 120.000 Fachexperten im Handwerk vertrauen für das Workflow-Management auf simPRO.

Wer verwendet Simpro?

Enterprise wurde von Handels- und Dienstleistungsunternehmen für die Handels- und Dienstleistungsbranche entwickelt, einschließlich Sanitärunternehmen, Elektrik, Datennetzwerke, Solar, HLK und Sicherheit.

Simpro Software - 1
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Simpro

Durchschnittliche Bewertung

Gesamt
4,2
Benutzerfreundlichkeit
3,9
Kundenservice
4,0
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,0

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
54%
4
27%
3
8%
2
5%
1
6%
Elizabeth
Elizabeth
Office Administrator
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Customer Service

5,0 vor 3 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent Program - HIGHLY Recommend!

5,0 vor 2 Jahren

Vorteile:

They are continuously improving and updating simPRO. In comparison to other similar programs I've tried, it's not all pretty bells & whistles, it's bells & whistles with tangible depth and detail.

Nachteile:

The implementation seemed cumbersome initially, but absolutely essential given the range of the software. The training was excellent and the customer service/help-desk is great.

Antwort von Simpro Software

vor 2 Jahren

Thank you so much for this incredible review and feedback! It is success stories like this that inspire our teams to constantly improve. We are thrilled to hear that you have had such a pleasant experience with our support teams, they are always here to help! Looking forward to continue supporting your business growth.

Pippa
Director in UK
Sicherheit & Untersuchungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent Product & Support

5,0 vor 2 Jahren

Kommentare: From the first contact with Simpro, they were excellent. [SENSITIVE CONTENT HIDDEN] who was great, came to see us and showed us what it could do for us, so having to consider very carefully following a failed software implementation with another provider, we decided to proceed with them. They weren't the cheapest but we got a good feel for the company and we haven't been disappointed. It wasn't an easy task transferring our data to Simpro and was very time consuming but has been completely worth it now it's up and running.

Vorteile:

It's very user friendly and just works for our business

Nachteile:

Occasionally we find there is no fix for something we want to change to suit our needs but there is usually a way around it and support are very helpful with suggestions. I am able to submit suggestions to a forum in which they consider putting changes in place if they can.

Antwort von Simpro Software

vor 2 Jahren

Hi there Pippa, we cannot thank you enough for your kind words and feedback! Success stories like this inspires our team everyday. We look forward to continuing our partnership. Wishing you all the best!

Brad
Electrician in Australien
Elektrische/elektronische Fertigung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

You will be sold a dream

3,0 vor 3 Jahren

Kommentare: If you are a small business without several administration staff DO NOT PURCHASE this product. Their sales people will sell you a dream and promise you the world. When it comes down to the training and implementation ( Which for me was a contractor, not a Simpro employee ) you will quickly watch the promised features and dreams fall away in front of your eyes. My trainer, who I admit was great, did mention that Simpro sales people had been promising things that weren't able to be met by the trainers. If you are a small contractor looking to make the step into a software package, I would highly recommend Fergus or Tradify. They lack a few features but believe me, they will out perform Simpro 10x in ease of use, layout and cost.

Vorteile:

There are some good features to this software, and on paper it works amazingly. A few stand out features for me are: - Inventory management - Asset Management - Would be great for large scale project management - Integration

Nachteile:

- Complications with the app syncing. The app will not automatically refresh itself so every-time there is a change you will need to have all your staff update their app - Expense, be prepared for implementation to cost thousands of dollars. - Overall SMUG (Im right you're wrong) attitude you will receive from many of their staff - Their timesheet functionality is poor, they tell you you can use these start stop timers in the app and how good they are. When you use them it overlaps time in the time sheet rendering in inaccurate and unusable. Good luck getting the tech support team to spend time with you to figure it out. They will quickly find a way to blame you for the issue and move on. - Many of the great features do not operate smoothly, you will need someone in your office to constantly monitor everything.

Rob
Vice President in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Robust and intuitive field management software

4,0 vor 4 Jahren

Kommentare: Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.

Vorteile:

When it comes to field service management this is custom software which is hard to beat. simPRO is bringing a new level and caliber of organization and efficiency to our business and we are still implementing all that it offers. Our field techs now have vastly more relevant information at their fingertips than ever before which is empowering them to be more productive, efficient, and professional.

Nachteile:

There are a few confusing aspects of the contacts database and how it relates and connects to jobs, quotes, customers, etc. There are a number of static fields which do not populate from the existing customer database when it seems they should. For instance, if we have an existing contact, we can not simply lookup and connect it to a site contact or invoice contact without some hoops and hurdles.

Antwort von Simpro Software

vor 4 Jahren

Hi Rob, thanks for taking the time to review simPRO! We're glad to hear that simPRO is helping your business become more organized and efficient. We encourage you to submit your ideas in regards to the contacts database to the Ideas Portal (go to "Help > "Suggest an Idea" in your simPRO build). Our dedicated product development team uses customer suggestions to regularly enhance simPRO features. If you need any other assistance, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources. Best, Team simPRO

Robert
Owner in USA
Sicherheit & Untersuchungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

SimPRO and ProSec Integration

4,0 vor 4 Jahren

Kommentare: SimPRO is a great tool to use for the type of business we operate. It helps us manage material and labor costs very effectively. Once you are properly trained and understand how the system works, preparing quotes is quick and the documents are professional looking.

Vorteile:

Job costing is an important concern for us and SimPRO does an excellent job of tracking job costs. We are hoping for continual development in the ease of use for tracking labor and time on the job, but overall, SimPRO does a great job of job cost management.

Nachteile:

Seems clunky and non-intuitive at first and training from SimPRO after the initial roll out is not complimentary and quite costly. Also, there are some features that I wish could be improved, such as contract / agreement integration and a more intuitive way to find / locate jobs on the fly using the mobile app. I am looking forward to the rollout of the new SimPRO Mobile app, which may address the later concern.

Antwort von Simpro Software

vor 4 Jahren

Hi Robert, thanks for your feedback. We're glad that simPRO has helped your business with job costing. Regarding searching for jobs, the new simPRO Mobile app not only eases tracking of labor time, but it also allows users to search for jobs that are scheduled or assigned to you and all pending and progress jobs. Check out this page for more details: https://www.simpro.us/solutions/simpro-mobile. We also appreciate your feedback on the initial implementation and training. We understand it's a time and financial commitment. Because simPRO touches every area of your business, allowing 4-5 days of training means we can work through your unique workflow to customize the content to specifically align with your business goals. We ensure everyone on your team understands how to get the most from simPRO, so you can get up and running as quickly as possible. Best, Team simPRO