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ShelbyNext Financials
Was ist ShelbyNext Financials?
Gerade im Bereich der Kirche ist es wichtig, mit Finanzen vertrauensvoll umzugehen. ShelbyNext | Financials ist eine cloudbasierte Software, die speziell dazu entwickelt wurde, um den Ansprüchen der Kirche, kirchlichen Ämtern, NGOs und konfessionellen Zentralen zu genügen. Zu den Funktionen zählen die Hauptbuchführung, Gehaltsabrechnung, Außenstände und Verbindlichkeiten. Erfüllt die finanziellen Anforderungen für den Verwaltungsrat, den Finanzausschuss, internationales Personal und externe Agenturen.
Wer verwendet ShelbyNext Financials?
Kirchen, konfessionelle Hauptsitze, gemeinnützige, glaubensorientierte Organisationen, parakirchliche Organisationen.
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ShelbyNext Financials
Weitere gute Alternativen zu ShelbyNext Financials
Bewertungen über ShelbyNext Financials
In Betracht gezogene Alternativen:
It's Been Around a Long Time - Still Serves Its Purpose
Kommentare: Guess I should have written here first than listed pros and cons separately. See above.
Vorteile:
Lots of capability to manipulate record track church financial activity. Not so easy to use as it does have a steep learning curve. Customer support is nearly always sterling and most reps know their software. Lot's of features if you want the, but you do pay for what you get.
Nachteile:
Module sales approach. "Oh, you want that feature, then you need to get the xxxx module too." Deployment can be a bit ion a challenge.
In Betracht gezogene Alternativen:
Great All in One for Churches
Kommentare: Shelby is a great system for a church looking for a one stop shop for a financial system. While some of the software is cumbersome and not intuitive, it still offers everything you would need in one stop.
Vorteile:
While it was definitely a step back from QBO, what I admired the most about Shelby is that offers so many services in one without having to bounce back and forth between various platforms. I have everything working together right there in one service. It is relatively easy to pick up and learn all the tasks you would need to know. Having the PO Management system has been one of the most cost beneficial additions to our organization.
Nachteile:
There are several features that are less than intuitive. I will say the biggest area that is lacking in Shelby is a better credit card management system. I would love to have organization users be able to submit and code their own expenses. Their often times where updates don’t get made properly because of the excessive amount of click throughout.
Antwort von Ministry Brands
vor 3 Jahren
Thank you for taking the time to submit your review. Your feedback is critical. We will be sure to share this with our product leaders.
Poor Project Management and Lazy Programmers
Kommentare: I will say that I like being able to access my financials online without having to host the data myself. The basic accounting functionality works most of the time allowing me to process checks, deposits, journal entries, and payroll. Their tech support people are nice enough, but if you have any complicated issues, good luck. Their software is buggy and the project manager/programmers don't seem overly concerned about sending out code that hasn't been fully tested.
Vorteile:
I like that I can use the basic features such as cutting AP checks, processing payroll, entering deposits, and posting GL entries. Posting those things are pretty straight forward.
Nachteile:
There are often bugs that make it into the live software that take a long time to get fixed, they assume the customer is wrong and it takes a lot to prove to them that there software is buggy, they don't want to program for multiple browsers causing bugs that are browser-specific, and they have to release emergency patches to fix buggy software issues. Hold times for support are often ridiculous and I have fixed the problem myself on several occasions (after waiting on hold) because I know more about the software than their techs. They have a non-existent API so don't expect this software to work with anything else. Their reporting leaves much to be desired and if you need to create a custom report, be prepared to spend hours setting it up because every change or account added forces the page to reload all of the data. I'm still waiting for them to fix the printing problem they introduced 6 months ago and still trying to get them to admit that their payroll vouchers don't show data properly (despite several examples of the problem). Three years in and I regret going with ShelbyNext, but the process of moving to new software is time-consuming thus I haven't moved away from them yet.
Shelby Financials Overall Viewpoint
Kommentare: Overall, as stated previously, it's a solid product and is light years ahead of our old software. There was a learning curve, but---it was well worth the effort.
Vorteile:
The software is easy to use. I love some of the "short cuts" it offers when referenced against our old software package. (i.e.--the ease of voiding a check for example). It's pretty user friendly. I can usually find what I need by just looking through the menu options. Additionally, I was initially concerned/skeptical about a web based platform for our financial software (our previous setup was in house stand alone installation. No web interaction needed) But, it's been a very pleasant surprise! I have had few, if any, issues with this setup. Plus, being web based, I can get a quick view of every check or giving batch I ever enter---all on one page. Again, this was not available on our old package. Overall, a solid product.
Nachteile:
Just a few little things. The initial setup for check printing was horrid. A lot of trial and effort went into that process. A second little thing that really annoys me. There is a set "time out" feature that the user cannot change. Meaning...I may be sitting at my computer but just not, at that moment, using the financial module of Shelby. If I don't access it in (what seems to be 2-5 minutes) I have to log back in again. As stated, this is just an annoyance. It would seem to me that the end user should be able to alter, or even disable, the automatic log off feature.
ShelbyNext Financials
Kommentare: The wait time on support calls is very long. It takes 20+ minutes before speaking with a person. One of the last times I spoke with support, the person was incredibly rude, instead of helping me seek out the answer to my issue, they believed I did not understand how a payroll itself worked and multiple times attempted to explain it to me when told that wasn't the issue. When we converted the trainer assigned to us did not correctly set up our chart of accounts. Accounts from other churches were being placed in our COA. We required an on-site visit from a Shelby trainer to clear this up and continue using the software as intended. The software itself is working well, now that the COA is cleaned up. For the most part there is help available either through a support call, or through the Help function in each module. I recently received notice of the new online training MPOWER. I am looking forward to implementing and utilizing this feature.
Vorteile:
The software is user friendly with clear modules, and help within each section.
Nachteile:
I would like to see more personalization options with reporting, and the ability to save a set of reports from period to period; a "one-click" option for a commonly used set of reports.
