DataTrak

DataTrak

von ABC Financial Services

Wer nutzt diese Software?

Health and Fitness

Durchschnittliche Bewertung

26 Bewertungen
  • Gesamt 4/5
  • Benutzerfreundlichkeit 4/5
  • Kundenservice 4.2/5
  • Funktionen 4/5
  • Preis-Leistungs-Verhältnis 4.2/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • ABC Financial Services
  • http://www.abcfinancial.com
  • Gegründet 1981

Über DataTrak

Increase your gym's performance with DataTrak: the most complete web-based club management software in the health and fitness industry. DataTrak brings all aspects of gym ownership into one place so you can maximize revenue, reduce delinquencies, and improve member experience at your club. Managing your members, employees, and financial records has never been easier! Learn more about DataTrak with a free demo.

DataTrak Funktionen

  • Abrechnung & Rechnungsstellung
  • Besuchermanagement
  • Inventarverwaltung
  • Marketing-Management
  • Mitglieder-Portal
  • Mitgliedschaft-Management
  • Mobiler Zugriff
  • Online-Buchungen
  • Team-Management
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verkaufspunkt POS
  • Website-Management
  • Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Inventarverwaltung
  • Marketing-Management
  • Mitarbeitermanagement
  • Mitgliedschaft-Management
  • Online-Buchung
  • Self-Check-in/-Check-out
  • Unterrichts- und Stundenplanmanagement
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Vertragsmanagement
  • Zahlungsabwicklung
  • Ausschuss-Management
  • E-Mail Marketing
  • Gebühren-Management
  • Mitglieder-Datenbank
  • Mitglieder-Portal
  • Mitgliedertypen
  • Mitgliederverzeichnis
  • Mitgliedschaftsverlängerung
  • Veranstaltungsmanagement
  • Verwalten von Anwendungen
  • Website-Management
  • Zahlungsabwicklung

Die hilfreichsten Reviews für DataTrak

CRM Review

Bewertet am 7.3.2019
Chris M.
Salea Manager
Sport, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Really great experiences

Vorteile: Data Track keeps me very orginized and keeps my clientele in tune with there business responsibilitied.

Nachteile: Something are not the best to navigate wish it was a little smoother and had an app you can connect too.

I used DataTrack as a personal trainer for 2 years to track and record sessions with clients.

Bewertet am 13.3.2018
Samuel M.
Business Development Representative
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Daily sign ins and scheduling for personal training clients. Updated client files and notes that could be used for upcoming sessions. Employee income tracking on a weekly basis.

Vorteile: The ease of use with DataTrack was great. Took me less than a day to learn and having a tool that would quickly let me change my schedule was great. Datatrack allowed me to see which of my clients sessions were funded and which werent. This saved me countless hours by not having to check or client payment files.

Nachteile: It can be slow and at times would crash. There were multiple occassions where Datatrack did not save the changes I had made after I had already logged out. The interface would sometimes lag behind payments and not tell if a client had funded sessions for a few days which led to some rescheduling when it wasn't actually necessary. Very rarely though.

Utilized DataTrak in health club setting for membership base.

Bewertet am 10.11.2017
Verifizierter Rezensent
Sales Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: DataTrak is extremely reliable program, there has never been a loss of data and you are informed in advance of any down time for maintenance, which is rare. The software is a bit dated aesthetically, but it functions very well. Their customer service is great. I managed a 24 hour facility and members would swipe in with their keytag. When our door stopped functioning, support was on the issue right away and extremely helpful. I've called multiple times about member issues and every time the customer service team responds quickly and always has a positive attitude.

Nachteile: The only time this software is difficult is when you're dealing with reporting. Creating or editing reports can be time consuming and is not user friendly.

Must have!

Bewertet am 24.10.2019
Mikaelah G.
FRONT DESK
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, it has been a great experience using DataTrak.

Vorteile: DataTrak is an awesome tool for easily signing up new clients and keeping tabs on them. I love when a member checks in you can see their last visit to the gym, their membership type and if they have an outstanding balance. Another great feature is the calendar part of the software. We have so many classes and trainers, this really helps us to stay organized and keep track of class attendance. This system keeps our gym running smoothly!

Nachteile: DataTrak can take awhile to get the hang of at first. The system has a few quirks, but all in all it is a great product!

Solid base but in need of an upgrade!

Bewertet am 10.10.2018
Samantha R.
Admin Assistant
Gesundheit, Wellness & Fitness, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I think that DT is heading in the right direction but changes need to be made. The software needs to be updated and there are a few changes that I would really like to see (ex. the ability to customize). It could also benefit from a 'makeover' as in all honestly, the visual of the program is not appealing at all.

Vorteile: There were A LOT of different functions, which was mostly fantastic. It was also fairly easy to navigate and train new employees on.

Nachteile: I really wish that there was more freedom to customize the program. I found that it almost had TOO many functions and features and not all of them were applicable or necessary. The program also stopped working at least a few times a week, and since we used this program at the front desk of a very busy gym, this made for some incredibly stressful situations. Customer support was not great also, so I would say that area needs some attention.

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