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TicketSearch
Was ist TicketSearch?
TicketSearch ist eine komplette Event-Ticketing-, Box-Office-Management-, CRM- und Fundraising-Lösung, die Organisationen jeder Größe die Tools und den Support zum Verkauf von Tickets, Registrierungen, Workshops, Waren sowie zur Annahme von Spenden und zur Verwaltung von Kundenbeziehungen bietet.
TicketSearch bietet zwei Serviceebenen, die Standard Edition mit Funktionen für jede Organisation und die Enterprise Solution, die zusätzliche Dienstleistungen wie Marketing, Telefonverkauf und zusätzliche Support-Services bietet.
Wer verwendet TicketSearch?
Veranstaltungsorte, Arenen, Schulen und Universitäten, Zentren für darstellende Künste, Sporteinrichtungen, Theater, Rennstrecken, Festivals, Orchester, Chorgruppen, Tanzstudios und jede andere Organisation, die Veranstaltungen abhält.
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Bewertungen über TicketSearch
Omak Stampede P.R.C.A. Rodeo
Kommentare: I have no problems that the AMAZING TicketSearch team has not been able to solve. This is a great program and a great company to work with!
Vorteile:
The amazing support from the team and the ease of operating the program.
Nachteile:
I would like to have our standing orders transfer to the next season onto the current seat map.
Antwort von TicketSearch
letztes Jahr
Hi Sarah! Thank you for the glowing review. TicketSearch can already automatically assign seats across all of your events when buying a Subscription or Flex package. To add to this great function, TicketSearch is looking at the ability to send out renewal notices to subscribers with their seats attached. A great feature to have and a real time saver. Stay tuned. Thanks again!
Outstanding Ticketsearch Company
Kommentare: Overall experience with Ticketsearch is a A+ (Great), no complaints.
Vorteile:
Ticketsearch customer service is oustanding, and the product is exactly what we are looking for.. We are pleased with the service and product we recieve from the Ticketsearch business.
Nachteile:
Weekend contact, need to be more available 24 hours a day all week for companies that's open 24/7
Antwort von TicketSearch
letztes Jahr
As always, it's great to hear from you Stephen, and we appreciate you taking the time to leave a review. We always make ourselves available when a client has urgent business critical issues and if required, elevate the issue to our TicketSearch engineers.
A solid ticketing option
Vorteile:
Excellent customer service. Excellent price.
Nachteile:
The lack of integration with other platforms such as stripe and wordpress. The lack of overall automation. The sometimes un-intuitive user experience as an administrator.
Antwort von TicketSearch
letztes Jahr
Appreciate the review John! For clarification, TicketSearch is fully integrated with Stripe including their credit card terminal for ease of online and walk-up credit card payments. Plus, TicketSearch integrates with a number of other payment gateways. TicketSearch takes integration requests from our customers seriously and requests like Wordpress are always considered for future integrations. Many of the box office processes are automated, like pre/post event emails, on-sale and off-sales for events and ticket types if the Admin sets up the automation.
Lots of flexibility, easy to use and meets all of our needs
Kommentare: Very positive. Great support. No surprises - it did what we expected and could do everything promised. (which was a common problem with other services we've used in the past). A great solution for a very small company like ours.
Vorteile:
-Simple setup and easy to create events by non-technical users-Flexible event display/setup (our events & tickets can vary significantly)-Easy integration with our website-Very reasonable pricing (no charge for donations)-Easy to create pre-event emails and reminders
Nachteile:
-Integration with MailChimp not really automated.
Antwort von TicketSearch
letztes Jahr
We appreciate the review Rick! TicketSearch is a modern ticketing system and for that reason, the system can do many things better than platforms you’ve used in the past. And for a great price! I'm glad the TicketSearch Support Team's efforts have helped create a great experience for you by helping you automate pre and post event emails generated from TicketSearch. It's important to keep in mind that your MailChimp subscription plan may dictate the functionality you get from the MailChimp integration. Thanks!
Valuable part of our sales process
Vorteile:
The thing that I love the most is the value we get from the CRM and the analytics reports. We're able to see where our guests are coming from and maximize our our ROI.
Nachteile:
The initial setup can be tedious, but the support team is friendly as they walk you through the process. And, once you get the core setup done, creating new branded email responses, ticket templates, and events is a breeze.
Antwort von TicketSearch
letztes Jahr
Thanks for taking the time to leave a review Cyndee! We're happy to hear that the extra analytic tools and reports worked out so well for you. New ticketing systems can be a challenge and sometimes even overwhelming, but your TicketSearch Team is dedicated to making your first on-sale as smooth as possible. A positive ROI for everyone!
