Logi Symphony

Affordable, flexible solution for manufacturing operations BI

Kommentare: We needed a self-service BI solution that would cover manufacturing operations dashboards and use cases. We wanted a tool that would allow for the distribution of centralized common dashboards but also allow for self-service customization. It needed to connect to multiple disparate data sources, and provide native ETL. It also needed to allow for real-time refresh capability. Finally, it needed to be affordable and scalable to our global operations footprint. DundasBI was the only solution that checked all of these boxes, and so far the tool has been a great help to reducing external spend and internal, custom-coded solutions.

Vorteile:

-Real-time dashboard refresh capability -Built-in ETL -Flexible seat types and affordable licensing -Superior flexibility and customization, without the need for coding -Out of the box performance and usage tracking

Nachteile:

Customization and flexibility come at the cost of a steeper learning curve compared to other solutions.

Great user support!

Kommentare: The team on the "help desk", specifically [sensitive content hidden]
, have been very patient and helpful. We've called on them more than once and had our issues solved and received valuable training and user tips at the same time.

Vorteile:

It's a highly flexible tool - every data visualization can be almost endlessly modified. I'm still working to learn the "scripting" features which open up even more options but require a much more detailed understanding of python which isn't needed for the more basic work.

Nachteile:

There are a few "unhappy Easter eggs", such as that if a formula returns a null in the first row of a table then all of the rows won't show data, even though the formula is valid for them. There's an opportunity to improve the software by adding feedback on what is wrong when a metric set fails. Often the failure report is generic and doesn't provide detail or actionable feedback. We need something that tells us where to look to solve the problem.

Promising, good and high potential but not there yet

Kommentare: Dundas BI is a very good contender in the BI segment and has great potential. At the moment it is a tool for developers proficient with JavaScript and not recommended for end users. There are great potential with DBI. Unfortunately v4 got the wrong focus on non-essential upgrades thus put the bar high for version 5. To compete with Power BI, Tableau and QlikView DBI need much improvement on user-friendliness. If DBI can be really improved on administration and formatting and keeping the flexibility it will surpass most of it's competitors.

Vorteile:

Relatively easy to get started and creating visualizations and dashboards. The scorecard, which is a kind of repeating panel is brilliant and undervalued. The report is a great addition which makes DBI an all-in-one BI tool. Dashboard layers and pop-ups enhances the experience. Data driven notification adds to a useful experience. ETL cube with data warehouse has powerful transformations and much capabilities. The open API with JavaScript makes it flexible beyond expectations.

Nachteile:

Project and file and content management is amongst the worst in class! This need to be completely changed in v5! It's a frustrating experience to organize content. Auto save is okay, but need to be able to decide where. Check in /out is over-used and add frustration to developing dashboards. Poor cube management; need option to process multiple cubes and have incremential processing as option. Need an equation writer for those who is not proficient in JavaScript. Need more formulas for metric sets. Hidden metric sets in dashboards are a bad idea. Properties tab need complete re-organization.

Amazing Experience for Your Dashboard's Users

Kommentare: The Creation GUI is very quirky, but the results are well worth putting up with it.
I have never had an idea that I could not eventually create (sometimes, some java script is needed).
The fact that they expose all of their API tools to the end user is amazing, and allows you to create some awesome things.

Vorteile:

- Support team is very helpful with basic use cases. - After a dashboard has been created, it looks great and works well for the end user. - People with zero programming experience are able to create dashboards.

Nachteile:

(All very minor things, which might be addressed in future updates) - Data cube creation, metric sets, and dashboards must be created using their GUI- they cannot be generated using scripts or edited as script. - You cannot copy and paste sections of one dashboard or datacube to another. - Data cube nodes cannot be copied. - All programming scripts are stored in an sql database, which means you cannot use version control systems (such as Git Hub).

Exago - Great for SaaS products

Vorteile:

• Includes Report Building capabilities that can be utilised by the client. • All report building is completed within the browser – no downloads required. • Includes Dashboards. • Includes ability for clients to build dashboards within the browser. • Strong permissions structure, that means you can explicitly say which users can see what. • No data access layer – this is entirely managed within the client, which means no replication of login data. • Reports are built based on a ‘model’, built from our database • Includes software upgrades – easy to implement • Support provided via telephone or Zen Desk • Report Building capabilities – can replicate current functionality. • Option to download a trial version of the software. • No SQL Licence required. • If we end the licence, we have 12 months grace to transfer to another solution.

Nachteile:

• Support Hours – These are 8am – 6pm EST (We are a UK-based business) • Costs – cheaper than Reporting Services with BI, but much more expensive than Telerik, Synchfusion and similar. • Server / hardware requirements