Wer nutzt diese Software?

Hotello is the hospitality management system of choice for hotels and establishments of 20 rooms or more. It is available in English and French.

Durchschnittliche Bewertung

61 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 180,00 $/Monat
  • Preisinformationen Pricing is based on the number of concurrent users and modules chosen.
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Mingus Software
  • http://mingus-software.com/en/hotello/
  • Gegründet 2001

Über Hotello PMS

Improve your propertys performance with HOTELLO
An advanced cloud based hotel management software that helps you run all your operations smoothly and accurately, and helps you keep your guests happy.

Hotello PMS Funktionen

  • CRM
  • Catering
  • Einzelne Immobilie
  • Ferien-Vermietung
  • GDS-/OTA-Integration
  • Instandhaltungsmanagement
  • Integrierte Buchführung
  • Marketing-Automatisierung
  • Mehrere Immobilien
  • Mitarbeitermanagement
  • Online-Buchung
  • Treueprogramm
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt

Alternative Produkte

Die hilfreichsten Reviews für Hotello PMS

The customer service alone makes this a wonderful product!

Bewertet am 21.2.2017
Emilie G.
Chief Receptionnist
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Hotello is without a doubt a great software that meets and even exceeds our needs. It's various features are really helpful at managing our establishment as a whole. It does require a little bit of practice to fully understand it and it's interface could be slightly more user friendly, but its customer service is by far one of the best we have ever experienced.

Vorteile: The customer service! Prompt, efficient, and friendly, it is by far one of the best!

Nachteile: The learning curve can be difficult.
It's different reports can be customized but there is no easy way to do so by ourselves.

Antwort des Softwareanbieters

von Mingus Software an 20.3.2017

Thank you for taking the time to give us your feedback! We are happy to read that you are enjoying Hotello and that the support team is up to your expectation.

The support team is happy to customize the different reports for you. As the reports gather a lot of information as you say, there are no easy way to do it.

Thank you again!

Good for Hôtels with not a lot of meeting space

Bewertet am 15.2.2017
Frédérick M.
Reception manager
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It is a well presented, easy to use and fun to work with Software for the room management. It lacks on the banquet management since the Platform looks like it was a "copy and paste" from the room Platform, without the adjustments needed for the banquets. If you have 5 and Under meeting space to manage, this software is perfect. If you have more than that, wait until they make serious changes on the Platform. I do love the software, but its not convenient enough to manage 18 meeting rooms.

Vorteile: The overall room management platform

Nachteile: The banquet Platform prevents me from effectively managing all my congress floor.

Antwort des Softwareanbieters

von Mingus Software an 20.3.2017

Thank you for taking the time to give us your feedback!

We are trying to consistently improve our plateform. You are more then welcome to send us (support@mingus-software.com) your different need that you have so that we can send it to the developers.

Thank you again for your review!

Easy to use and evolutive software for Hotelier

Bewertet am 22.8.2016
Guillaume D.
eCommerce manager
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As my position of ecommerce, revenues and distribution manager, I am asked on a daily basis to manage the rates, the inventory and the numerous 3rd parties the Hotel works with. Hotello is a easy to use, evolution according the new trends and designed to manage Rates and Inventory easily.

Vorteile: Yield Management module is perfect to manage all rates, availabilities and restrictions for all rate plans, and for all channel managed rates. The Marketing features is also extremely convenient for our sales team, for our markets scopes and for our emailing campaing.

Nachteile: The software would definitively gain in value if the Software would have a Rate Optimization System that would be able to recommand rates and inventory mangement based on : previous year performances, on the book forecasts, outliers, city compression demands, remaning demand, etc.

A great option for a more traditional PMS

Bewertet am 18.7.2018
Hans N.
Owner/Manager
Gastgewerbe
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It functioned as expected. A very mature product, so it's very stable, and has all the features to compete with Opera et al. Definitely a whole lot cheaper. If you're planning to use a server or workstation based PMS, there's really no reason not to consider Hotello.

Nachteile: Even though they now have a cloud based option, it's not natively cloud, a bit of a workaround.
Still a server based PMS that will forever be catching up to native cloud solutions.
Not enough integrations, especially to modern products. Reports were customize-able, but very difficult to do so. No drag and drop calendar.

Really nice to work with

Bewertet am 15.2.2017
Marissa C.
Front desk agent
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been working in different hotels with different softwares and I think Hotello is one of the most «friendly» one I have been working with. It's easy to use, you can do a lot of tasks with it. We also have a software for our marina and our spa. It would actually perfect it there would be a way we could use Hotello for these spheres of our businessa as well.

Vorteile: It's easy to use. We can do a lot with it.

Nachteile: There is still updates to come for the banquet software. Hopefully that will correct the problems we have right now.

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