Hotello

Easy to use and evolutive software for Hotelier

Kommentare: As my position of ecommerce, revenues and distribution manager, I am asked on a daily basis to manage the rates, the inventory and the numerous 3rd parties the Hotel works with. Hotello is a easy to use, evolution according the new trends and designed to manage Rates and Inventory easily.

Vorteile:

Yield Management module is perfect to manage all rates, availabilities and restrictions for all rate plans, and for all channel managed rates. The Marketing features is also extremely convenient for our sales team, for our markets scopes and for our emailing campaing.

Nachteile:

The software would definitively gain in value if the Software would have a Rate Optimization System that would be able to recommand rates and inventory mangement based on : previous year performances, on the book forecasts, outliers, city compression demands, remaning demand, etc.

Satisfaction

Kommentare: Excellent service from the sales and support departments

Vorteile:

Friendly user for the individual client and group manager.

Nachteile:

I don't know what I have to comment beacause we are very satisfy.

Exceptionally user friendly, but could be better in allowing much more folio edits.

Kommentare: Pros: Nice interface design
Folio management is practical and easy to get to..
Night Audit is very efficient and precise
Report system is easy access
Cons:System can be much faster
There are some on going technical glitches with the system
Does not allow user to edit or add notes to automatically booked reservations
System should include different ways to get to access points
Interfact is effiecent yet could look much sharper to the eye

The customer service alone makes this a wonderful product!

Kommentare: Hotello is without a doubt a great software that meets and even exceeds our needs. It's various features are really helpful at managing our establishment as a whole. It does require a little bit of practice to fully understand it and it's interface could be slightly more user friendly, but its customer service is by far one of the best we have ever experienced.

Vorteile:

The customer service! Prompt, efficient, and friendly, it is by far one of the best!

Nachteile:

The learning curve can be difficult. It's different reports can be customized but there is no easy way to do so by ourselves.

Good product for small to medium hotel

Vorteile:

This software is very userfriendly and takes to time for new employee to get familiar with. The team behind it is amazing and there for you if you need help or if you have ideas on how to improve the product.

Nachteile:

The banquet platform is not optimized for hotels that have multiple (more than 5) meeting rooms. Small things could be improved that would make your life easier.