eFORCE Software Suite

Wer verwendet eFORCE Software Suite?

Zu den Zielmärkten der eFORCE-Software gehören Sheriffbüros, Polizeichefs, Stellvertreter, Lieutenants, Einsatzleitstellen, Polizeidienststellen an Campus, Verkehrsbehörden, Gefängniswärter und Gerichtsbeamte.

Was ist eFORCE Software Suite?

Bietet deiner Agentur eine einfach zu bedienende, hochmoderne, robuste Lösung.

eFORCE Software Suite – Details

eFORCE

http://www.eforcesoftware.com/

Gegründet 2003

eFORCE Software Suite – Kostenübersicht

eFORCE Software Suite bietet keine Gratisversion und keine kostenlose Testversion.

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eFORCE Software Suite video
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Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

eFORCE Software Suite Funktionen

Polizei-Software
Außendienst Berichterstattung
Beweismanagement
Ermittlungsmanagement
Fall-Management
Integration der Gerichtsverwaltung
Tatort-Management
Terminplanung
Verbrecher-Datenbank
Versandmanagement
Verwaltung von inneren Angelegenheiten
Vorfall-Mapping
Zertifizierung-Management

eFORCE Software Suite – Nutzerbewertungen

Zeigt 5 von 12 Nutzerbewertungen

Gesamt
4,2/5
Benutzerfreundlichkeit
4,2/5
Kundenservice
4,5/5
Funktionen
3,8/5
Preis-Leistungs-Verhältnis
3,8/5
Jess F.
Communications and Records Bureau Supervisor
Öffentliche Sicherheit, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 23.1.2017

"Professional, Dependable and Reliable"

Kommentare: The eFORCE software system is exactly what our agency has been needing for years! This software is user-friendly, easily managed and provides excellent data as needed. We were able to customize many aspects of the software in a way that allows us access to information that we need on a daily basis, and also gather pertinent data that we are asked for regularly. The software allows us to make data-driven decisions, and also gives us access to information to ensure transparency and communication with all of our stakeholders. Since becoming customers of eFORCE, our agency has been able to provide daily, weekly, monthly, and even annual reports that demonstrate our effectiveness in the community. The training and resource materials were exceptional and made the transition from our old system fairly simple. Additionally, the training resources are designed to allow for easy on-boarding of new staff in the future, which saves us time and effort as we bring new dispatchers and officers into the fold. eFORCE's tech support is second to none, and their staff is always willing to assist with issues that arise from time to time. They are professional and responsive, and an absolute pleasure to work with. I highly recommend this software to any agency looking for a user-friendly, consistently reliable program to address the needs of their agency.

  • Quelle des Nutzers 
  • Bewertet am 23.1.2017
Maryanne C.
Dispatch Supervisor
Strafverfolgung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 17.1.2017

"Dispatch Supervisor"

Kommentare: We changed over to EFORCE in 2009 due to the lack of Customer Service in our old system. These are willing to listen to our issued, challenges and what we need for our agency. They are easy to talk to and easy to work with. We appreciate them being so personable and willing to help. Even with things that are not in the "contract" per se.

Vorteile: Able to train our users in 4 hours vs days on the old system. We love how we are able to pull information that we put in, using the ADHOC and other pre programed reports. We love how we are able to pull view only reports with other agencies on the program. We are different in that we have two locations. the browser platform allows us to have one server and accommodate.

Nachteile: The CAD runs off the platform of Silverlight. I know they are in the process of changing that. That is the hardest thing to accommodate. It is hard to know which browser certain functions work better in. Would be nice to be able to use one browser across the board for our users, not Jail in Chrome, RMS in IE, CAD in IE, Civil in Firefox.

  • Quelle des Nutzers 
  • Bewertet am 17.1.2017
Doug R.
Detention Administrator
Strafverfolgung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 18.1.2017

"Eforce review"

Kommentare: For me, my primary use is Jail. The software does what it is made to do and it is easy to use. There are modules that do not "communicate" with other modules that would make things easier. At this time our software has been not functioning properly for several weeks due to a recent update. As with every update , once it is done , it causes things to not work properly. I realize that there may be issues other than the software that causes this, but it takes away from us performing our jobs in an efficient manner. The non functioning area have caused several problems with Inmate scheduling (Courts, Medications, Releases) to the point that our officers started creating other ways of scheduling with other software to reduce the liability to ourselves and our inmates.

Vorteile: ease of use and trainability. cost

Nachteile: It does not seem to communicate with other modules as it should. (jail, RMS, Civil)

  • Quelle des Nutzers 
  • Bewertet am 18.1.2017
Roxie M.
Records Supervisor
Öffentliche Sicherheit, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 20.1.2017

"Comments about the software"

Kommentare: I like working on the eForce software. It's becoming a better software from when we purchased it. I have absolutely no issues with any of the support personnel, they are all great. I would like to see less issues when an update is done, but I'm also happy that eForce is trying to improve their software all the time. I was also very pleased with the last User Group conference and plan to attend again this year.

Vorteile: It is very user friendly. I like the fact that I can open an entire report into one document.

Nachteile: The fact that something may not work after an update is done. And sometimes, it will take a long time to get something fixed that was working before the update.

  • Quelle des Nutzers 
  • Bewertet am 20.1.2017
Wyatt H.
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 31.7.2015

"Our overall experience with eFORCE and their software has been excellent."

Kommentare: Any time I call tech support, they are extremely knowledgeable and helpful. I have not had many issues with the software, however the few I have had have been resolved by tech support within minutes of calling. Since using eFORCE, our police department has taken an advance in statistics, documentation and presentation. It has been very useful for me, as an administrator, to make presentations to the board of trustees to show the need for additional man power, equipment, etc.

  • Quelle des Nutzers 
  • Bewertet am 31.7.2015