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Servant Keeper
Was ist Servant Keeper?
Das Unternehmen hilft Kirchen dabei, erfolgreich zu sein. Leistungsstarkes, benutzerfreundliches Kirchenmanagement für Anwesenheit, Beiträge, Gruppen, Spenden, Spendererklärungen, Massen-E-Mails/SMS, Einchecken von Kindern, Serienbriefe, Sakramente, Dashboards, verlässliche nutzerdefinierte Berichterstattung und vieles mehr. PC/MAC/iOS/Android Mehr als 35.000 Kirchen und 150.000 Kirchenführer haben in den letzten zwei Jahren zu Servant Keeper 8 gewechselt (fast 10.000 Gemeinden in nur zwei Jahren). Finde heraus, warum sie wechseln.
Wer verwendet Servant Keeper?
In Kirchen jeder Größe und Konfession wird Servant Keeper verwendet, da es nutzerfreundlich und erschwinglich ist. Man hat mit der Anwendung stets seine Daten zur Hand und sie kann an dein Amt angepasst werden.
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Bewertungen über Servant Keeper
In Betracht gezogene Alternativen:
Recommendation for Servant Keeper 8, Cloud Version
Kommentare: SK allows us to have one database that all staff use to keep track of our members, potential members, friends. We track contacts with all in our database, add pictures, notes, visits, attendance. We have added Protect My Ministry to do background checks.
Vorteile:
SK is extremely user friendly and intuitive. It provides a full range of capabilities from basic demographics, attendance, contribution processing and reporting to group e-mails, data sorting on nearly every field, "dashboard" information to get church info in a quick format and well trained, easily available customer support. SK converted 3 years worth of contribution information and all the demographic information from our old system and helped us configure to our needs with SK8 under the "white glove" experience. Training videos provided were excellent. On-going webinars and live training have also been well worth my time. We have all staff set up with the Mobile Ministry app so they can find e-mail, telephone or address while on the go.
Nachteile:
I only had one issue that has been a problem, but SK corrected it in an update.
Servant Keeper The Choice in Church Software Innovative and Integrative; Relational Software
Kommentare: We have integrated our accounting and membership departments. We have had been able to communicate more effectively and efficiently with the congregation through the SK Notify tools. We are expanding our functionality by adding Event Brite, Check In and Cloud Directory. We anticipate simpler processes and more excellence with the addition of these tools. Having the ability to equip others to utilize the SK tools definitely supports stronger relationships which in turn supports less money for staffing due to the time saved through equipping others. SK continues to impress me with their ability to listen and hear their audience by remaining innovative with their software.
Vorteile:
The synergy for how all the modules work together. The opportunity to add add on modules when ready both financially and with personnel. The Cloud version is outstanding and the addition of the apps. Time saving! Connectivity at its best! These additions bring the corporation, the leadership and the attendees into relationship because of the tools. Our organization has always appreciated the Support Desk. When i think of Servant Keeper SERVANT always a listening ear and continual support via phone, email or on site trainings. KEEPER committed to excellent support and excellent products.
Nachteile:
There is definitely a learning curve however the Webinars, Trainings, Tutorials, Support Desk make it possible for anyone to use SK.
Okay overall but outdated and difficult to use - too expensive for a smaller church
Kommentare: When our church first got SK, we were coming from inconsistent and insecure data storage methods that had been used for many years. SK was a nice change, as it was our first introduction to church management software. We have greatly utilized its integration with Mailchimp and Vanco and have built processes for ourselves to meet our needs these last few years. However, as our church is striving to grow and change, we are looking for a replacement for our Servant Keeper software. Its reporting features are clunky and not as customizable as we'd like, especially the graph reporting. The interface is overwhelming and unattractive and has a big learning curve, so many members of our staff have not been able to use it or learn it efficiently. The mobile apps are nice, but with the limits of the reporting, Greet and Attend is basically useless to us - the quick counts do not accurately chart in the reports and there is no way to fix this. The Mobile Ministry app crashes often. The fact that this software is downloaded and not web-based makes it inaccessible in many ways. There is no way for volunteers or members to utilize it either, which is something important to us. The final straw for us was the price - a $550 initial setup fee, $59.99 a month for the lowest plan (increased without warning from $49.99), plus an additional $200 a year to have access to support that is often unhelpful is too much for our smaller church.
Vorteile:
integration with Vanco and Mailchimp have been helpful, existing report templates are pretty comprehensive, customizable fields on individual and family profiles, groups keeper is a pretty good way of grouping people together based on a wide variety of criteria, being accessible offline is convenient, there are a ton of features on every module and several ways to do the same things
Nachteile:
report customization is clunky and limiting, mobile apps are buggy and not super helpful, the learning curve is big and the interface is not super intuitive or user-friendly, the number of fields that are not utilized is overwhelming and distracting, exporting to CSV does not work very well and often creates more work, the software being downloaded is limiting in its accessibility for multiple users, the price is constantly increasing without more features being added, data entry systems are simultaneously very limiting and also very vague which easily leads to inconsistency and clerical errors, support is not super helpful and there isn't a ton of online information to help with basic questions, overall the system is outdated and clunky and not ideal for churches with the intention of growth
In Betracht gezogene Alternativen:
Best customer service
Kommentare: I probably would not have remained with you had it not been for your customer support. I am a bit of a dinosaur when it comes to technology and the customer support has been my lifeline.
Vorteile:
I have used Servant Keeper for over 20 years for our church management and to keep track of donations. The Help desk has been a great feature when I have had trouble navigating the site as well as the customer support site.
Nachteile:
As with any program, you must learn the features. I am in the middle of migrating our donation information back into Servant Keeper from Faithlife. I used Faithlife because of its app feature and having one stop shopping through that app for our membership. The process to get into the membership portal on Servant Keeper was a little more involved and I wanted our members to be able to keep track of their giving and print off their contribution sheets at the end of the year which was easier on the Faithlife site.
In Betracht gezogene Alternativen:
Great choice for all churches
Kommentare: Its great for our needs and has a lot more potential than we use.
Vorteile:
We love how easy it is to navigate and find what we need.
Nachteile:
Seems the group keeper is nice but not very straight forward in setting up group filters
