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DigitalRoute
Was ist DigitalRoute?
Mit über 400 globalen Kunden ist DigitalRoute ein herausragender Anbieter von Lösungen, die eine hybride und nutzungsbasierte Preisgestaltung für As-a-Service-Unternehmen auf dem SaaS-Markt und in allen Branchen ermöglichen. Von der umfangreichen Nutzungsdatenmanagementplattform, der Datenvermittlung, der Nutzungsmessung und der Nutzungsintelligenz können Kunden systembereite Aufzeichnungen für die Abrechnung, andere Quote-to-Cash-Systeme und Analysen integrieren, erfassen, verarbeiten, messen und verteilen. Die Lösung lässt sich an alle Bereitstellungspräferenzen anpassen.
Wer verwendet DigitalRoute?
Organisationen mit einer Vielzahl von Daten, wie z. B.: • Mehr als zwei Produkte oder Dienstleistungen • Suche nach einem neuen Abrechnungssystem • Mehrere Abrechnungssysteme • Mehrere Zahlungsanbieter
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Bewertungen über DigitalRoute
Good DR Product
Kommentare: Very good; Open to new ideas; to negotiate;
Vorteile:
Negotiable; Accessible; Willing to work together
Nachteile:
Not in country; Would be good to have technical teams on site (at times) although not critical
Antwort von DigitalRoute
vor 10 Monaten
Your feedback is greatly appreciated! Our commitment to collaboration and accessibility is steadfast. We are constantly reviewing and improving our global support team and processes.
True Data Mediation & Engineering Product
Kommentare: Digital Route Team are innovators and world leaders in Data Mediation, they have been keeping up pace with latest technology trends and also embracing open source protocols. Partnership with Digital Route allows us to launch services frequently
Vorteile:
Zero down time architecture, Plugins support and extensibility of the product through Development Tool Kit comes as big boost to tailor and launch new integrations. Though lately they have brought the support for various open-source technology trends such as Avro and protobuf.
Nachteile:
Customer service area & openness to customer voice is concern. Another area is documentation, lately there have been good improvements, however we still feel they need to make technical parameters open to configure and clearly document the defaults.
Antwort von DigitalRoute
vor 10 Monaten
Thank you for your great review! We're proud to be your partners in innovation. Our commitment to staying up-to-date with the latest tech trends and embracing open-source protocols drives us forward. We appreciate your praise for our zero downtime architecture and our extensible toolkit. Working with you and delivering top-notch solutions to your team is always a pleasure. We invite you to flag any issues relating to customer service directly to your account team, and we will get them sorted out, especially those relating to access to technical parameter configuration.
developer view
Vorteile:
Criteria for finding junior developers can be low. As it is low code platform. For correct use case they are the best choice.
Nachteile:
As it is low code platform it can be hard to add function that is not present.
Antwort von DigitalRoute
vor 10 Monaten
Thank you for your feedback! We're glad to know that you find our platform user-friendly, particularly for junior developers. We aim to make our software as accessible as possible, but we welcome customer feedback on new features to include.
Great scalable platform
Kommentare: Great experience overall. The professional services team is great to work with and provide very good value for the cost with very good timely results
Vorteile:
it is a very scalable and reliable platform
Nachteile:
The cost of the agreement is getting higher
Antwort von DigitalRoute
vor 3 Monaten
Thank you for your review! We’re glad to hear you value our platform's scalability and our professional services team. Many customers truly recognize the full value of our data management as they scale and as their offerings become more complex, and realize how critical high-quality data is in supporting revenue growth. We understand your concern regarding the cost and strive to ensure that our pricing remains competitive and aligned with the value we provide. Your feedback is crucial to us, and we’re always here to discuss any further questions. Thanks for being a valued customer!
Digital Route review
Kommentare: Digital route are a pleasure to deal with. They are very engaging and have a team of excellent solution architects, project managers and customer support
Vorteile:
Digital Route are a very good organization with its innovative solutions and dedication to customer satisfaction. They have a user centric and solution lead approach to dealing with their customers and in a rapidly evolving tech landscape, Digital Route standout as a leading vendor in the Mediation space
Nachteile:
While Digital Route certainly has numerous positive aspects, there are some negative points. Primarily this is around the licensing of optional features. While the product has a lot of core features, for optional features there is an extra cost.
Antwort von DigitalRoute
vor 10 Monaten
We are delighted to hear your positive feedback about DigitalRoute! Your kind words about our team and innovative solutions are truly appreciated. Thank you for your continued support. Did you know that with our newest products, we're now offering various subscription options for improved value alignment?
