Was ist Sirvoy?

Sirvoy bietet eine Reihe von Immobilien-Management-Tools, die ein Property-Management-System, Reservierungsformular und integrierte Channel-Manager enthalten. Es ist mächtig, Feature-Full-System ist unglaublich einfach zu benutzen und bietet Hoteliers die Flexibilität, die Software individuell auf ihre Bedürfnisse anzupassen. Die Einfachheit von Sirvoy bedeutet, dass der Setup mühelos ist und der Kundenservice für die laufende Schulung und Support 24/7 erreichbar ist.

Wer verwendet Sirvoy?

Sirvoy ist ein hochgradig anpassbares Property-Management-System und ein Channel-Manager, entwickelt, um allen Beherbergungsbetrieben gerecht zu werden. Benutzerfreundliche und funktionsreiche Software für einen überraschend kleinen Preis.

Wo kann Sirvoy bereitgestellt werden?

Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Sirvoy
  • Ansässig in Dublin 4, Irland
  • 2008 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Argentinien, Australien, Bolivien, Brasilien, Chile und 23 weitere

Sprachen

Deutsch, Englisch, Französisch, Norwegisch, Schwedisch und 1 weitere

Sirvoy Kosten

Startpreis:

9,00 €/Monat
  • Ja, kostenloser Test verfügbar
  • Keine Gratisversion

Sirvoy bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Sirvoy ist ab 9,00 €/Monat verfügbar.

Preismodelle Kostenlose Testversion

Über den Anbieter

  • Sirvoy
  • Ansässig in Dublin 4, Irland
  • 2008 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Argentinien, Australien, Bolivien, Brasilien, Chile und 23 weitere

Sprachen

Deutsch, Englisch, Französisch, Norwegisch, Schwedisch und 1 weitere

Sirvoy – Videos und Bilder

Sirvoy Software - 1
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Videos zu Sirvoy
Sirvoy Software - 1
Sirvoy Software - 2
Sirvoy Software - 3
Sirvoy Software - 4
Sirvoy Software - 5

Sirvoy Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebotsmanagement
  • Berichterstattung und Statistik
  • CRM
  • Dynamische Preise
  • Front Desk Management
  • GDS-/OTA-Integration
  • Gasterlebnis-Management
  • Haushaltungsmanagement
  • Instandhaltungsmanagement
  • Kanal-Analytik
  • Mitarbeitermanagement
  • Multichannel-Synchronisation
  • Online-Buchung
  • Raten-Management
  • Raum-Inventar
  • Reservierung-Management
  • Verkaufspunkt POS

Alternativen für Sirvoy

Reservierungs- und Immobilienverwaltungssystem für Hotels, Hostels und Ferienvermietungen.
Mit der Hotelbuchungs-Engine eZee Reservation können Hotels über ihre Hotelwebsite ihre Zimmer direkt und provisionsfrei buchen zu lassen.
Eine cloudbasierte All-in-one-Lösung für kleine Unternehmen wie Frühstückspensionen, Gästehäuser und andere kleine Hotels.
Unglaublich einfach und schnell, genauso, wie du es möchtest. Noch nie war die Verwaltung deiner Hotels so einfach, wie mit diesem vollständig cloudbasierten PMS.
Verwalte Preise, Verfügbarkeit, Buchungen und Gästebetreuung von einer einzigen automatisierten Plattform aus.
Cloud-basierte Hotels PMS mit integriertem Rechnungswesen, GDS-Konnektivität und mehreren System-Schnittstellen.
Smoobu ist die All-in-One Software zur Verwaltung von Ferienunterkünfte. Erfahre mehr über Smoobu
Völlig Cloud-basiertes Hotel-Management-System mit eingebautem Vertriebsweg-Manager und PCI-zertifiziertem Kreditkarten-Management.
Point of Sale for Bar and Restaurant, unique design and very simple to use.

Bewertungen über Sirvoy

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,6
Kundenservice
4,7
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
71%
4
25%
3
3%
2
0%
1
0%
Roy N.
Roy N.
Small Business Owner in Belize
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

best customer service ever.

5 vor 5 Monaten

Kommentare: Sirvoy is integral to my business. I could not run my hostel without them.
And, as I mentioned above, their customer support is second to none. They have resolved every issue I've had quickly, with the utmost kindness and professionalism.

Vorteile:

easy to use, intuitive. And when I have a problem or a question, the customer service is the best I've ever had.

Nachteile:

I really can't think of anything that I have an issue with.

In Betracht gezogene Alternativen: Cloudbeds

Antwort von Sirvoy

vor 4 Monaten

Hi Roy. All feedback is valuable to us at Sirvoy, but we do love to hear happy, satisfied comments such as yours; thanks for taking the time to let us know how well you're getting on. Delighted to hear it! Regards, Adele

Mark G.
Owner in Australien
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The PERFECT solution for any small to medium hotel operation with EXCELLENT customer support

5 letztes Jahr

Kommentare: We're a very small, seasonal ski lodge run by volunteer members and this solution makes it so easy for all of us and the prices are very reasonable, and we don't have to pay commissions.

Vorteile:

Sirvoy is so easy to use and set up and it runs perfectly out of the box but there are also loads of customisable features that can help make the booking engine your own. I love the Trip Advisor integration (included on the basic plan which is great), and I love the custom booking rules that you can set up. The updated online booking form is clear and easy to use and the stripe payment integration makes taking payments a breeze. The pricing is generally fair and resonable and very competative with similar products. However, the thing I love the most, is the super responsive customer service. It's chat only, but they seem to be always online and I almost always get my (sometimes complex) queries resolved first time without having to wait in line. It's EXCELLENT SERVICE. Highly recommended.

Nachteile:

The jump in price from 10 rooms to 11 rooms is very steep, and there are some features I'd like to see included in the basic plan such as multi users (for security reasons this should be allowed), and it would be nice to be able to make bookings by clicking on the availability calendar. Also the room photo functionlity on the booking page is a little awkward but I'm really nit picking here.

In Betracht gezogene Alternativen: Little Hotelier

Gründe für den Wechsel zu Sirvoy: Better pricing and much more flexible room rate and rule functionality.

Antwort von Sirvoy

letztes Jahr

Hi Mark, we LOVED reading this super review and are so happy Sirvoy is working out so well for you. And just as a side point, you can always call (+61 7 4410 9400 from Australia) or email (support@sirvoy.com) as well as chat,no matter your preferred method, we're here for you! Thanks so much for leaving us your feedback. Regards, Adele

Magdalena N.
Cat hotel owner in Schweden
Landwirtschaft, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Support

5 letzten Monat Neu

Kommentare: I works great!

Vorteile:

The support of Sirvoy is superb. You type in your question and in a few second you will have the required answer and help.

Nachteile:

The possibility to customize the template that the customer use when booking.

Antwort von Sirvoy

vor 3 Wochen

Hi Magdalena, thanks for your awesome review! I was a little unsure what you meant about the booking engine capability but please feel free to ask Support about this in case there is a solution to your problem. They can be reached at support@sirvoy.com. Thanks again. Regards, Adele

Dennis C.
Managing Director in Antigua und Barbuda
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Used it for several years

2 vor 4 Jahren

Vorteile:

Not much. its a klutzy design. It works mostly but is not easy to understand and frequently presents potential guests with wrong data. See below on ease of use.

Nachteile:

It looks awful. There is absolutely not one help screen within the product. The terminology is confusing. There are contradictory and confusing sections particularly on setting prices, establishing room prices etc. No facility for multi function rooms - e.g. is stand alone but also part of a suite. Beware because once locked in it is hard to change to another system. although we will do that at some point. There is no help screen anywhere within the system - nothing, nada. There is no support link within the system- the one that appears on one page results in "page not found". Our one attempt to call their hotline resulted in some serious attitude from them and no help at a ll. You had better be pretty smart and computer savvy if you want to use this and be prepared to spend a lot of hours trying to figure it out and make it work.

Antwort von Sirvoy

vor 4 Jahren

Hi Dennis, thanks for your review. See my responses below. - It is difficult for me to answer your first comment that Sirvoy 'frequently presents potential guests with wrong data'. Please send an email to communication@sirvoy.com if you wish to detail further. - In each one of Sirvoy's setting pages you will see a '?' box to the right. This is an information box designed to present clear instructions on how to proceed. - Thanks for your feedback on the multi function rooms, we are currently working to deliver this feature. - You mention that you are 'locked in', however Sirvoy is a pay-as-you-go-system that allows our clients to leave any time they wish. - If you click on the user icon on the top right of every page it will give you an option to contact support. - I looked into your account and it appears you have contacted our support over 20 times. Your staff members have a left positive rating for the help received. I hope this clarifies some of the issues. Thanks, Adele

Shaffin S.
Co-Owner in Kanada
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Amazingly Intuitive, Consistently Impressive

5 vor 3 Monaten

Kommentare: See Pros, above.

Vorteile:

Only an Airbus offers a shorter, and smoother, takeoff. Lest anyone think that Sirvoy's 14-day trial is too short, let me say that it may be too long. Within two days of starting our trial, we found ourselves customizing and scaling rapidly. Screen after screen, the UX and functionality proved intuitive, the result of unfailingly clean and responsive design (which can never be taken for granted). Restrictions and overrides work flawlessly. By day 10 of the trial, we paid up for the entire year, and have not looked back yet.

Nachteile:

Our wishlist can cannot detract from Sirvoy's great value for the price. Easy improvements are to be had with regard to being able to color-code/tag/identify guests by market segments (and therefore the useful market reports that would result). Another quick fix: the perplexing placement of "Coupon Code" on the online booking page, *below* the calendar, when only a code unlocks restricted dates. See our point? Similarly, not every "Code" is a "Coupon [i.e., implying Discount] Code", so how about shortening to this box to just "Code" or, equally neutral and possibly more suitable, "Booking Code".

Antwort von Sirvoy

vor 3 Wochen

Hi Shaffin, "only an Airbus offers a shorter, and smoother, takeoff" should definitely be our new marketing slogan; love it!! Delighted that you're finding the system so customizable and easy to scale. I note your points on the colour codes and coupon codes and will pass that along for our Dev to look into. We always try to incorporate great feedback once it's useful for all our clients, so thanks for taking the time to let us know how we can improve. Kind regards, Adele