TRIFFT

Amazing platform for our loyalty needs!

Kommentare: Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is still working on new modules in a very creative way!

Vorteile:

Great customer service, quick response, fast implementation.

Nachteile:

Suits perfectly for our needs so I can´t find any cons.

Great loyalty platform

Kommentare: I've been using Trifft for over a year now at our restaurant, and it's been a fantastic addition to our loyalty and customer engagement strategy. One of the best things about the platform is how seamlessly it integrates with our existing softwares. Having all our customer data in one place has made operations more efficient and allowed us to get a clearer picture of our customer base. The customer service from Trifft is excellent - quick response times and a knowledgeable team that truly understands loyalty programs. They’ve provided invaluable advice on strategies that have helped us drive customer retention and maximise engagement. We've seen great results from using Trifft, particularly with average order value. Our loyalty members show a noticeably higher AOV than those who only receive email promotions, proving the platform's effectiveness in fostering repeat business. The backend is intuitive and easy to use, and the analytics provided give us a comprehensive view of how our loyalty program is performing, enabling us to make data-driven decisions. Overall, it has become an essential tool for our business, and we highly recommend it to anyone looking to build a stronger customer loyalty program.

Vorteile:

Great customer service; fast, knowledgeable support team that provides expert advice on loyalty strategies.

Nachteile:

Occasionally, we encountered bugs that required new app updates, which could take some time to resolve, but the team always acknowledged them and worked hard to fix the issues quickly.

2in1 platform for web and app

Vorteile:

It's super easy to publish any post. The post is published both on the website and in the app and does not need to be shared twice.

Nachteile:

Unable to upload unique codes. But Trifft is already working on this problem.

Excelent

Kommentare: Easy to use and filled with smart solutions for our business model. Excellent collaboration and support.

Vorteile:

Openness, fast deployment and problem-solving thinking, easy to communicate with the entire team, user-friendly App and Back-end. Always ready to understand the needs and to develop features in a way that comply with our business needs. Granting support and training in a comprehensive manner every step of the way.

Nachteile:

We had no issues to be worth mentioning so far.

The go-to platform for loyalty!

Kommentare: Excellent experience throughout the implementation process as the team is really supportive and knowledgeable, took the time to guide us through numerous training sessions and thus leading us to having an easy-to-use loyalty platform in our hands.

Vorteile:

TRIFFT's loyalty cloud platform is one of the fastest to implement and affordable loyalty platforms that we have come to use and benefit from in our company.

Nachteile:

One may argue that the integration with other systems of our company might be least enjoyable in terms of roll-out of the platform but we did not consider this to be anything major as we had numerous discovery and alignment sessions before the implementation even started so "props" to the TRIFFT team.