Was ist Goliath Performance Monitor?
Software zur Überwachung und Fehlerbehebung der Endnutzererfahrung mit eingebetteter Intelligenz und Automatisierung,
die es IT-Experten ermöglicht, Leistungsprobleme zu antizipieren, zu beheben und zu dokumentieren, unabhängig davon,
wo sich Workloads, Anwendungen oder Nutzer befinden.
Antizipiere Probleme mit der Nutzererfahrung proaktiv, bevor sie auftreten, stelle die korrelierten Analysen zur schnellen Problembehebung bereit, wenn sie auftreten, und dokumentiere die Ursache, sodass Leistungsprobleme dauerhaft gelöst werden können.
Wer verwendet Goliath Performance Monitor?
Auf das Gesundheitswesen spezialisiert, mit umfassenden Integrationen zur Überwachung von Cerner- und EPIC-eGA (elektronische Gesundheitsakten). Wird von verschiedenen Branchen mit Citrix-Umgebungen verwendet und eignet sich ideal für mehr als 200 Mitarbeitende.
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Bewertungen über Goliath Performance Monitor
Ask Kip! New Feature Is A Great Value Add!
Kommentare: This has been a fantastic monitoring tool for a Citrix implementation. It's console is simple to use and navigate. There are a ton of default alerts configured, some of which I didn't realize were in place. An example of this is the LHC monitor alert. This let me know that there was an issue with Citrix Cloud before I had even seen the effect of it. It prompted me to check status.cloud.com. Soon after the alert, I saw devices begin to unregister. Having that heads up was fantastic. The addition of Ask Kip! has made it an even better experience.
The new Ask Kip! feature is a fantastic add to the tool-set. It allows quick finding of configurations, troubleshooting, and assisting with any questions. It also showed some remediation steps for user issues. I couldn't off the top of my head remember alert suppression setting and it showed the step by step to make the change I needed. It clearly explains what is asked and the answer is exactly what I asked for every time I submitted a query. Excellent AI assistant.
Didn't really find anything that stood out as being a negative.
Total Monitoring Package
Kommentare: Goliath staff believe in old-school customer support, they assist you in every aspect of their product. From the time you first contact them they are not just a vendor; they are part of your team and part of your success.
We rely heavily on Citrix in our environment, and this is the only tools we have found that gives you a total picture of the entire environment from start to finish.
If I had to say anything bad it would be the learning curve with any monitoring system, however; they give you great support and training to assist you with this.
Find Elusive Login Delays
The level of detail in the login process for every user makes it easy to find what may be causing long login times. Being able to inspect endpoint information is crucial to determine if the user is local or remote in the case of performance complaints, down to being able to see fluctuations in bandwidth on a home wireless network. Every step of the process, from the initial Proof-of-Concept setup and review to the final install and configuration, was performed under the direction and supervision of a knowledgeable Goliath engineer, who also took the time to explain the steps - all included in the purchase cost! Post-install training for both administrators and users is also included and very useful.
The only drawback I can think of is not knowing about this product sooner.
Much better than competitors products, easy to use.
The provided scorecard for user experience
Lacking a bit of reporting ability internally to the product. API can be setup, but these should all be brought internal to the product.
Antwort von Goliath Technologies
Thank you for your review! We appreciate your honest feedback and would love to learn more about what you are looking for in terms of reporting ability. Feel free to contact us at email@example.com to discuss how we may be able to address your request. We are glad to hear that you like our End-User Experience Scorecard!
Goliath Performance Monitoring
Easy to install , easy to configure , Users always blame Citrix for slowness , or Citrix is slow , ticket logged and escalated to management , with Goliath and the ability to do last mile analytics provides you with proof that the users Service provider is the issue and not Citrix.
The ability to troubleshoot the entire connection from end user to server
The ability to provide a in-depth analysis and troubleshooting capabilities at an unbelievable price
I have not found any to date , as I am still getting to grips with the technology
Antwort von Goliath Technologies
Craig, thank you for sharing your thoughts about our solution! We appreciate your feedback and are very happy to learn about the reasons you chose Goliath as well as the benefits you've been able to leverage as a result.