Wer verwendet in1touch?

Mittelgroße Regulierungsbehörden, Lizenzierungs- und Zertifizierungsstellen, Handelsverbände, Berufsverbände. Mittlere bis komplexe Bedürfnisse. Mehrere Sprachen, internationale Lokalisierung. Mehrere Portale.

Was ist in1touch?

SaaS-Lösungen für Verbände, Regulierungs- und Lizenzierungsbehörden.

Codefrei. Keine zusätzliche Anpassung.

Eine funktionsreiche Plattform, die es dir ermöglicht, heute zu konfigurieren und morgen neu zu konfigurieren, falls und wenn sich dein Unternehmen ändern muss. Im Vergleich zu ähnlichen Lösungen auf dem Markt installierst du bei in1touch mehr und verwaltest mehr Funktionalität während des gesamten Produktlebenszyklus für niedrigere, vordefinierte Kosten. Mehrsprachig und mobil anpassbar in allen Bereichen. Umfassendes Lizenzierungs- und Supportmodell.

in1touch – Details

OlaTech

http://www.olatechcorp.com/

Gegründet 2000

in1touch – Kostenübersicht

in1touch bietet keine Gratisversion und keine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

in1touch Funktionen

Mitgliederverwaltung Software
Ausschuss-Management
E-Mail Marketing
Gebühren-Management
Mitglieder-Datenbank
Mitglieder-Portal
Mitgliederverzeichnis
Mitgliedschaftsarten
Mitgliedschaftsverlängerung
Veranstaltungsmanagement
Verwalten von Anwendungen
Website-Management
Zahlungsabwicklung
Ausschuss-Management
E-Mail Marketing
Finanzmanagement
Fundraising-Management
Gebühren-Management
Job-Anzeigetafel
Kapitel-Verwaltung
Mitglieder-Gemeinschaften
Mitglieder-Portal
Mitgliederverzeichnis
Mitgliedschaft-Management
Veranstaltungsmanagement
Wahlmanagement
Website-Management

in1touch – Nutzerbewertungen

Zeigt 5 von 16 Nutzerbewertungen

Gesamt
4,5/5
Benutzerfreundlichkeit
4/5
Kundenservice
4,6/5
Funktionen
4,4/5
Preis-Leistungs-Verhältnis
4,6/5
Ghyslaine P.
Project pilot
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 4.2.2020

"Platform of the future for the association sector"

Kommentare: A year ago we were looking for a system that would allow us to modernize our service to members. We evaluated three member management systems and it was Olatech who really stood out. We have created a portal which now allows us to manage, among other things, the renewal of memberships, meetings of our political caucuses and commissions, communications with our thousands of contacts, our purchasing groups, our labor relations services, our events, billing, our help center, etc. Each time we want to add a new project we are surprised at the ease and speed of realization.

Vorteile: - Very high capacity for customizing the system according to our work processes.
- Ability to operate the system without the need for a computer programmer.
- Olatech's customer service was beyond our expectations throughout the implementation.
- The flexibility of the architecture behind the system allows the platform to evolve quickly to carry out our new projects.

Nachteile: - With the great flexibility of the system comes a longer learning curve and requires more personalization work to our work processes.

  • Quelle des Nutzers 
  • Bewertet am 4.2.2020
Kathy I.
Marketing and Communications Manager
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 1.1.2017

"Building a custom platform for our members, volunteers and staff"

Kommentare: Our organization was looking for a platform that offered multiple solutions including membership management, website management, event registration and a mentorship matching. Through the flexibility of in1touch we have been able to create a custom platform for our members, volunteers and staff to use. We are continuously adding new features to our platform and the in1touch team has been a constant support to us, whether it be answering questions or assisting us with complex implementations.

Vorteile: The ability to customize.

Nachteile: Because of the ability to customize, noted above, the learning curve is pretty big.

  • Quelle des Nutzers 
  • Bewertet am 1.1.2017
Aileen O.
Registration and Licensing Administrator
Öffentliche Sicherheit, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 6.12.2016

"in1touch Works Well For Us"

Kommentare: We have been clients of Olatech since 2012. Initial set up was good. Migration of data was pretty smooth. The integration with our payment gateway took a long time to get working but that was more the fault of Chase Paymentech than Olatech. We received a couple of training visits and were provided ample support in the initial set-up stages. With this system, there was definitely a learning curve. We are a small organization with two super-users and three casual users. The casual users find the interface is not intuitive and are not using the system to its capacity. The super users are fairly proficient but it took several years to get to that level. We use in1touch to register members, grant licenses, hold elections, record professional development, register users for events, publish rosters, and email newsletters and notices. The graphic interface needs to be improved. We have provided a lot of feedback about the graphic interface that has gone unaddressed. Because the system is a reflection of our association's identity and values, and we want our members to use the system to its fullest, we would prefer more attention to detail in the way information is displayed. The developers are more concerned with how it works, which is fine but it needs to look polished too. The pluses: Response time to the issue tracking system is very good. System downtime is almost non-existent. The speed of the processes is quick. I like being able to access the system anywhere I have access to the internet. It allows me to work from home or quickly check something when away from the office. The report features are useful. There are a ton of data fields to run reports on. Reports are easily generated and exported to Excel. For an "off the shelf" solution, in1touch works well for our organization. There are a few things that could be improved, for example, communication between the users and developers. There should be a customer service layer, NOT a salesperson, who can bridge the gap between what the customer wants and what the developers care able to do. I think that would cut down on a lot of frustration and miscommunication.

Vorteile: -Reporting functions.
-Issue tracking.
-Event registrations.

Nachteile: -Lack of current manual.
-Emails are difficult to format.
-Doesn't export to Sage Accounting.

  • Quelle des Nutzers 
  • Bewertet am 6.12.2016
Carolyn F.
CFO
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 1.12.2016

"In1Touch Management Solution"

Kommentare: An amazing membership management/website solution along with the committee, mentoring, event registrations, surveys, document management and much more. It is a very customizable/ versatile and easy to use.
Implementation was seamless, no downtime, and support requests are handled quickly. I highly recommend this product.

Vorteile: Easy to customize

Nachteile: It could use a manual on rules and back end processes.

  • Quelle des Nutzers 
  • Bewertet am 1.12.2016
Eric G.
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 16.12.2016

"Paramedic Association of Manitoba Review of in1touch"

Kommentare: Three years ago our Association was looking for a membership data management tool to simplify our registration, renewal and reporting systems. As a non-profit association that relied entirely on volunteer management, it was important that whatever system we implemented was economical, easy to use and employed good customer service and assistance when required. We reviewed three membership management systems and landed on in1touch from OlaTech as our preferred choice.
OlaTech presented us with a purchase option that fit our budget and met our needs. Training was made available, and varying administrative functionality allows us to ensure only those who need access to certain information have that ability. We have experienced excellent customer service from development through to our present day needs.
As a young and quickly growing organization, we wanted the ability to decide what member information we collected and what we called that information. in1touch allows us to name, add, modify or delete data fields as we see fit, something that other systems we looked at did not easily allow. Reports are easily set up, and anytime we require modifications to processes our requests are implemented on a very timely basis.
We are very happy with in1touch and OlaTech and would recommend both the company and the product to organizations requiring association management tools.

  • Quelle des Nutzers 
  • Bewertet am 16.12.2016