Customer Appointment Manager

von Atlas Business Solutions

4 / 5 11 Bewertungen
Customer Appointment Manager

Durchschnittliche Bewertung

11 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 2 / 5
  • Preis-Leistungs-Verhältnis 1 / 5

Produktdetails

  • Startpreis 295,00 $/einmalig
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Windows
  • Training Nicht erhältlich
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Atlas Business Solutions
  • http://www.abs-usa.com
  • Gegründet 1991

Über Customer Appointment Manager

Customer Appointment Manager appointment scheduling software is the fastest way to book appointments! The intuitive design makes Customer Appointment Manager easy to learn and use. Even those without much computer experience will be scheduling appointments in no time. Accommodate more requests and book more business with Customer Appointment Manager's waiting list. Send email reminders to eliminate no-shows. Use the personalized letters to send out special promotions. Download the free demo!

Customer Appointment Manager Funktionen

  • Geschenkkarten-Management
  • HIPAA konform
  • Inventarverwaltung
  • Kundenmanagement
  • Paketerstellung
  • Terminverwaltung
  • Vorher-Nachher-Bilder
  • Automatisierte Terminplanung
  • Gruppen-Terminplanung
  • Kalender-Synchronisierung
  • Kundendatenbank
  • Mehrere Standorte
  • Mobiler Zugriff
  • Online-Buchung
  • Online-Zahlungen
  • Termin-Erinnerungen
  • Wiederkehrende Termine
  • Zimmerbuchungsverwaltung

Die hilfreichsten Reviews für Customer Appointment Manager

Easy to use and learn

Mit Google übersetzen Bewertet am 20.6.2014
Jo-ann J.
Office Coordinator
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I do like the features of the Customer Appointment Manager. It is easy to learn and use and the customer support is great. There are some features I wish it included and hopefully they will in the future. The first is the "timelime". I wish that it would show more clearly across scheduled appointments. It is hidden where appointments are scheduled and since our schedule is uusally full we cannot access the time line. I also would like more fields available to address types of appointments/clients (other than services). Also, a buit in "key" to alert staff to an individual's particulars (difficult, owes money, special needs etc). I have set up my own system to do this but no one else really understands my "key" unless I show them. I also wish that there was an automatic symbol or something that indicates we have an email address in the Customer Appointment Manager for an indiviudal. Again, I have had to come up with my own by putting the "+" sign at the end of there last name. These symbols do not show up on the appointment reminders to our clients (glad about that because it would look weird and they may ask what they meant). In general I would like more customizable options.

Antwort des Softwareanbieters

von Atlas Business Solutions an 20.6.2014

Thank you for the feedback! Here are some suggestions that may help.

Adjusting the Time Interval will allow you to view information for the scheduled appointments more clearly. In the Company Options window (from the Tools menu) you can choose from 5-minute, 10-minute, 15-minute, 20-minute, 30-minute, and 1-hour time intervals. The smaller time increments will allow for more space and more detail to be displayed on screen.

You can set up Custom fields for both the Customer record and Appointment form. Custom fields are set up from the File menu.

Custom statuses for appointments are also set up from the File menu. Each status has a corresponding icon that is displayed on your calendar.

You can customize the fields that are shown on the Daily and Weekly views in the User Options window (from the Tools menu). You¿ll be able to display the customer¿s email address, custom fields, status, and much more.

Learning resources are available on the Training page on our website.

Not a bad program, but could use improvement for field service businesses

Mit Google übersetzen Bewertet am 1.10.2014
Lee J.
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We have been using this program for years. We are a service business, so our scheduling is our #1 tool in our front office. This program does the job pretty well. The only real improvement I could see, and this is for service businesses, is the ability to print a map/directions. Many of the other scheduling programs geared towards service businesses have this and it's a nice feature. Yes, this is the day and age of GPS, but from the front end perspective, it's nice to see how long (estimated) your appointments are in travel time from stop to stop. I think this software functions well, but is more likely geared towards companies that don't do field dispatching. A mobile app would be nice as well (again, this is more common in programs geared towards field services). All in all, if you have a service business, where you are dispatching trucks and technicians, this program is "OK". You will find that you quickly outgrow the programs capabilities .....

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