PIMSY Mental Health EHR
von Smoky Mountain Information Systems4.2/5 77 Bewertungen
Wer nutzt diese Software?
PIMSY was created by and for mental & behavioral health, but because of its flexibility, we currently have clients using it for substance abuse, IOP, methadone dosing, speech therapy, and much more.
Durchschnittliche Bewertung77 Bewertungen
- Gesamt 4.2/5
- Benutzerfreundlichkeit 4/5
- Kundenservice 4.6/5
- Funktionen 3.9/5
- Preis-Leistungs-Verhältnis 4.3/5
- Startpreis 30,00 $/Monat
- Preisinformationen Contact us for a customized quote: 877.334.8512, 1
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Smoky Mountain Information Systems
- Gegründet 2007
Über PIMSY Mental Health EHR
Imagine running your practice: With insight - With oversight - With foresight - With confidence. Imagine running your practice: Without questions - Without chaos - Without paper - Without worry. Imagine what you could do, with PIMSY. Click "Visit Website" to imagine more.
PIMSY Mental Health EHR Funktionen
- EMR / EHR (elektronische / medizinische Gesundheitsberichte)
- Elektronische Rezepte
- Medizinische Abrechnung
- Self-Service Portal
- Stationärer / Haus-Patient
Die hilfreichsten Reviews für PIMSY Mental Health EHR
Bewertet am 22.10.2012
Kommentare: I would highly recommend Pimsy to other therapists who are looking to streamline their paperwork at a reasonable monthly cost. To me, the most important thing about an EMR is to have the features that you need, have it customizable to your business, rather big or small, and to be able to use those features. I don't care if you have the best program in the world, if you can't use it, then it doesn't help you. Pimsy has the features that I need and the customer support to teach me how to use them. I feel my hours of research for a good EMR company has paid off. Pimsy more than pays for itself by streamlining my office, improving efficiency and reducing billing times. I would recommend this to anyone looking for a good EMR company that will help you implement its program and help you with any questions you have along the way.
Vorteile: I researched multiple EMR programs to find one that was affordable for a small business owner like myself, yet had all the features for a big company, so I could expand my practice. Pimsy was the clear winner. EMRs are completely new to me, and Pimsy was easy enough for me to implement and understand. With all technology and new programs, there is a learning curve, but Pimsy makes that easy. I can always call or email and get an immediate reply and if I need additional help, they will join me on my computer and walk me through exactly how to do whatever I am needing. This is all included in the monthly fee. I can now do my electronic billing that used to take days in a matter of minutes. No more searching for folders, spending hours on billing, trying to remember insurance authorizations. It is all here. Thanks to Pimsy, I am getting ready to add a therapist to my practice, because I now have the tools I need to effectively manage my clients, my billing, and more therapists.
Nachteile: There are a few features that I would love to see implemented into Pimsy. For instance, the automatic messaging program is still in the beta stage, and I felt like it needed a little more features, before I would want to use that for my company. But because Pimsy is a customer centered business, they take the customer suggestions for improvements and try to implement them in their next quarterly update. So if I ever run across something that I would like to see or perhaps a simple thing that I think would be helpful, I can just submit a support ticket and they will add it to their list of things to look at for the next update.
Bewertet am 15.7.2016
PIMSY in my opinion
Kommentare: As we use PIMSY more and more, it becomes a little more apparent that the features of this program are pretty good. While it is missing some safeguards that we had hoped (and were told) were available, such as holding billing if no consent to bill was turned in, it is generally pretty easy to go back and check once you add this into your billers work flow. There were several things we were sold on that were not accurate, but PIMSY has stepped up in most cases and created a work around for these - such as not being Mac compliant. Switching from a windows based EMR to an excel based EMR has been very trying and difficult for most of our employees. I feel like training was a vague overview of the system and there is so much more to learn that we stumble upon and through - not that the employees at PIMSY are not knowledgeable but that it's such a vast system to learn and truly working in it teaches you what to look for, but maybe a better understanding from the beginning of what flows from where would have made it a little more smooth of a transition. We had some major billing issues in the beginning, but have recovered nicely and for the most part everything is running smoothly at this moment. As we continue to use the system, I personally get more comfortable with it and the ease of use increases, however I am sitting behind a desk in a stationary location. Many of our traveling therapists are unable to use the program on the go because it's not a mobile program and it's too time consuming to try to load at each patients home which is causing many more after hours work.
Vorteile: being able to add documents, one place to keep track of everything, being able to add/build reports
Nachteile: not Mac compatible, not mobile friendly, errors not clear to what is wrong/how to fix, and most times there is not a customer service rep available to help, you have to leave a message and wait for a call back
Bewertet am 6.2.2018
A powerful yet very affordable system geared for behavioral health .
Kommentare: It helps us manage our behavioral health practice more efficiently. We are able to have a fully fledged EHR with a lot of features and a pretty nice interface at an affordable price.
Vorteile: The software has everything you could want in terms of functionality for an EHR: automated billing, a nice scheduler that clinicians can perform all their tasks from (notes, etc.), an extensive online patient portal, patient reminders, alerts, easy to use catalog of diagnosis codes, custom note templates and surveys. They thought of everything you could want and more and it offers a lot of customization.
Nachteile: There are some things with the interface I don't like. I would like to see better ability to drag and drop appointments on the calendar. Also, a drop down on the calendar that has a list of all appointments for a patient when you have a specific patient selected would be very helpful rather than having to flip back through the calendar. I feel like some of the Excel based lists where things are stored such as patient documents looks kind of bare bones though some improvements have been made. Most importantly I would like to see PIMSY partner with a clearinghouse and integrate it into the software. This would make billing that much easier.
Bewertet am 29.4.2016
Daily work use for well over 1 year doing scheduling and note keeping
Vorteile: Not much. The back-end billing function for 3rd party payers is OK - but any other billing process -like product sales, our EAP program services, worker's compensation clients and consulting services are needlessly cumbersome. - and have resulted in us using a different billing system altogether resulting in other inconveniences and inefficiencies. Other people using this for scheduling have a similar experience.
Nachteile: At purchase we were promised an electronic transfer of existing client base- then after told after it would create so many problems, it would be better to hand enter all existing clients which number in the 1,000s and cost us both time and money. Attempts to fix bugs of which there are many are typically ignored. Some bugs - occasionally the program tries to force scheduling of clients on a weekly basis; when entering more than one diagnostic code, much of the time one or more code does not enter on the first c try, requiring reopening of the function and starting over; the calendar change is slow and inconsistent often jumping over months. The program is very slow - often slower with each upgrade as they add code. Occasionally the changes limit functions requiring us to use work-around practices - for example, we are unable to schedule groups efficiently.
Bewertet am 31.3.2018
PIMSY is exactly what we needed as a small non-profit agency and behavioral health provider.
Kommentare: Efficiency in billing, accountability in documentation and billing, organized client data management system, electronic health record, improving auditing results.
Vorteile: We appreciate that PIMSY is able to adapt to our agency's unique needs. With a variety of payment sources outside of the typical self pay and private insurance, PIMSY has been responsive to our requests for custom reports, invoicing, and processes to help streamline our billing. It has enabled us to be more aware of and efficient with our time, and recognize where we need to improve in efficiency and organizational processes. The reviewing and auditing features took us from 80% compliant to 99.8% compliant in one year! Our therapists tell us it is easy for them to document services, and our billing coordinator loves the accuracy in reporting and client data management. The training was flexible and responsive, and everyone we've worked with has been incredibly friendly. As a small not-for-profit, cost was a factor for us. We've gotten a lot of bang for our buck for this system, and it was worth the investment!
Nachteile: There are so many features, settings, and ways to customize PIMSY, that sometimes the number of buttons, menus, and options can be overwhelming. PIMSY customer support is accessible, helpful, and quick to answer our questions, but sometimes I feel like I have to click 5 menus and twenty buttons before I fix a problem.