PIMSY Mental Health EHR

Pimsy means everything for us

Vorteile:

Pimsy can be customized to your needs. The team are very responsive and care about our work. Best and most reliable platform.

Nachteile:

It’s not 100% built for some of our non- behavioral health programs.

Pim June 2023

Kommentare: Pimsy operates in a delayed fashion. We need a manual for Pimsy to be more user friendly, so that we could figure out which reports we need. The customer service is excellent.

Vorteile:

The customer service is excellent. We always get courteous help in a timely manner.

Nachteile:

I wish there was a tutorial or book for how to questions.

Clunky software

Vorteile:

This product seems to offer good features for billing and notes. There are automatic preset notes for progress reports. It is easy to look at each client's chart/file, it will bring up all notes, demographic info, billing, etc.

Nachteile:

This product can only operate on Windows and it runs VERY slow. You always have to refresh the calendar to make any changes. The phone app is also very old and has very limited features.

Very Happy with PIMSY EHR

Kommentare: So fare our experience with PIMSY EHR have need great, since we started using PIMSY getting things done both in and out of the office has been simplified.

Vorteile:

Inspiring Minds Inc's Psychiatric Rehabilitation Program was in need of a affordable EHR system that would help us to both streamline the services we provide to our clients as well as be affordable on a very tight budget. We found exactly what we needed in PIMSY, there are many reasons PIMSY Mental Health EHR works for us here are my top 3: Set up was a breeze, did not require a lot of work on our part PIMSY did all of the heavy lifting all that was required from us was copies of the documents we wanted incorporated into the system. PIMSY trained our staff on the new system. When we were first introduced to the PIMSY system it was a little overwhelming because of its many capabilities, the support staff at PIMSY spent many months with us training our staff on the parts of the system that pertain to our program. PIMSY support is out of this world. After training was completed and our EHR system was up and running we were not on our own PIMSY support was right there with us every step of the way. Every time there was a problem with the system PIMSY support was there, if our staff needed to be retrained on any part of the system someone was there to walk them through it again. After we become more proficient with the system and realised that additional forms were needed in the system PIMSY support was able to help with that also. I would recommend PIMSY to anyone with a mental health business of any size in need of a reliable EHR system. It simply works great.

Nachteile:

No complaints, it is a large system with many capabilities and not all may be useful to your particular program

Great software for behavioral health providers or facilities!

Kommentare: The team at PIMSY is amazing! They are all very professional, and they make training sessions fun. It is easy to contact anyone at PIMSY and responses are typically very prompt.

Vorteile:

Once a person is trained on the software, it is user friendly. If a user has a question or forgot how to do a task it is easy to logon to the PIMSY help desk and reference videos or PDF files on most topics. In addition to this the software is updated frequently based on the demands of the industry and PIMSY is willing to accommodate most needs, specific to each company. It is also nice to be able to login remotely to check the calendar for upcoming appointments.

Nachteile:

There is no way to calculate or track the out of pocket maximum for patients within the system, at times this can make it hard to not overcharge patients. At times users will lose connection since the program is cloud based. When connection is lost, the information that was being entered can potentially be lost as well, because of this an auto save feature would be nice.