--- description: Detaillierte Informationen über Deep Talk zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Deep Talk Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Kundenzufriedenheit Software](/directory/30541/customer-satisfaction/software) > [Deep Talk](/software/1026391/deep-talk) # Deep Talk Canonical: https://www.capterra.com.de/software/1026391/deep-talk Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1026391/deep-talk?page=2) > Analyse von Text- und Konversationsdaten mit Deep-Learning-Modellen als Service > > Bewertung: **4.8/5** von 12 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Deep Talk? Analysiere Textdaten aus mehreren Quellen mithilfe fortschrittlicher KI-Modelle – ohne ein Data-Science-Team einstellen zu müssen. Am besten geeignet für: Produktbesitzer und Kundenserviceteams, die Verbraucherdaten für die Verbesserung der Kundenzufriedenheit analysieren möchten ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 12 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Deep Talk ## Gewerblicher Kontext - **Startpreis**: 90,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Portugiesisch, Portugiesisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Albanien, Andorra, Argentinien, Australien, Belarus, Belgien, Bolivien, Bosnien und Herzegowina, Brasilien, Bulgarien, Chile, Deutschland, Dänemark, Ecuador, Estland, Finnland, Frankreich, Französisch-Guayana, Französisch-Polynesien, Färöer und 53 weitere ## Funktionen - Aktivitäts-Dashboard - Berichterstattung / Analyse - Dashboard - Daten-Identifizierung - Daten-Import / -Export - Datenextraktion - Datenvisualisierung - Etikettierung - Feedback-Management - Kundensegmentierung - Maschinelles Lernen - Mehrsprachig - NPS-Umfragestruktur - Prädiktive Analytik - Sentiment-Analyse - Suchen / filtern - Textanalyse - Third-Party Integrations - Trend-Analysen - Umfragen & Feedback - Visuelle Analytik ## Integrationen (5 insgesamt) - Google Sheets - Intercom - SurveyMonkey - Typeform - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Chat ## Category - [Kundenzufriedenheit Software](https://www.capterra.com.de/directory/30541/customer-satisfaction/software) ## Ähnliche Kategorien - [Kundenzufriedenheit Software](https://www.capterra.com.de/directory/30541/customer-satisfaction/software) - [Mitarbeiter Engagement Software](https://www.capterra.com.de/directory/30817/employee-engagement/software) - [Datenanalyse Tools](https://www.capterra.com.de/directory/31077/data-analysis/software) - [KI Tools](https://www.capterra.com.de/directory/30938/artificial-intelligence/software) - [Text Mining Software](https://www.capterra.com.de/directory/30933/text-mining/software) ## Alternativen 1. 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I have been using it a lot and find new insight every day. > > **Nachteile**: this space is relatively new so I am not sure what it is lacking. The only thing it needs is an API, but I knew that coming in and it should be released to us in the next 3-6 weeks, so I dont look at it as a con. > > I have loved it. Really cool, interesting, and incredibly useful data analysis. I am using it for economic and market analysis. This is taking parts of my process to a different level. And the graphics are next level as well so they make reports looks great. ----- ### "Test your machine learning ideas quickly and easily" — 4.0/5 > **Paul** | *23. Mai 2022* | Medienproduktion | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: If you have some data and a problem to solve then Deep Talk is an excellent way of testing if machine learning and NLP can add value. It "understands" your data much more readily than other systems I've used and then provides a pipeline to running inference models without complex machine learning engineering. > > **Nachteile**: Once you've reaped that automatic benefits of Deep Talk from your data and your problem set there is no clear path forward. Typically in machine learning you establish a baseline and then iterate, through data and code, on improving that score. With Deep Talk I don't know see how this is possible as there is no export to code or export to another more customisable machine learning platform. > > Excellent, more companies should be testing if the data and problems they have can be enhanced with machine learning. Deep Talk makes this easy. ----- ### "Experience using this Machine Learning Platform for clustering the Wine review dataset" — 4.0/5 > **Fnu** | *5. April 2022* | Unternehmensberatung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Topics and Subtopics related connection, Time series of the graph, Unburst chart and many more functionalities. Ease of use and User experience, easy to create projects and classify and train the model. > > **Nachteile**: The tool also analyzed the additional column input with the dataset which gave additional analysis for user city, manufacturer, Id, categories, etc. but they were not that refined charts, thus it was ignored for my analysis in the project. In my view, the software can further improve to understand multiple columns of data and give a proper analysis of additional columns of data. The representation of the charts for these dataset were of negligible use. The additional columns should be used to aid in the primary analysis, which I found was lacking in this platform > > I had quite nice experience with the tool. I was able to generate useful visualizations and draw actionable insights along with deriving key insights from the project results, however, I had to navigate to another platform for using sentiment analysis for the same dataset. so it was a learning experience using this platform with the provided features but also had to use more tool for doing Sentiment analysis that helped me to quickly understand the metrics for positive, negative and neutral reviews. ----- ### "Flexible data analysis tool" — 5.0/5 > **Mini** | *1. Dezember 2023* | Medizinische Geräte | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Deep Talk provides me with a lot of option of platforms that can be connected like hubspot, Zendesk etc. it also displays great infographics to help me properly visualize the data. > > **Nachteile**: Its a very useful and valuable tool for me. ----- ### "Make sense of unstructured data" — 5.0/5 > **Kejda** | *18. Mai 2022* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It works well at extracting insights from unstructured text for sentiment analysis and topic clustering > > **Nachteile**: Relative lack of integrations — currently must import my data as CSV ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1026391/deep-talk?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/1026391/deep-talk) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten