Wer nutzt diese Software?

We service Hotels, Motels, Resorts, Boutique Properties, B&Bs, Apartment Complexes, Student Accom, Aged Care, Ski Lodges, Marinas, Backpackers, Real Estates & Property Management Businesses

Durchschnittliche Bewertung

10 Bewertungen
  • Gesamt 4.7 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.8 / 5
  • Funktionen 4.7 / 5
  • Preis-Leistungs-Verhältnis 4.7 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Windows
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • HiRUM Software Solutions
  • http://www.hirum.com.au
  • Gegründet 1981

Über HiRUM PMS

HiRUMs Property Management Software Solution is now installed in over 1000 hotels and properties around the world, managing more than 120,000 accommodation rooms. HiRUM has become one of the Global Leaders in Hotel Software, helping hotel and accommodation managers with a complete hotel software solution. HiRUM software is designed with the hotel, accommodation and management rights industry in mind.

HiRUM PMS Funktionen

  • Auftragsmanagement
  • Bestandskontrolle
  • Bonus-Management
  • Chancenmanagement
  • Kampagnenmanagement
  • Kanal-Analytik
  • Leadmanagement
  • Partnermanagement
  • Produkt-Management
  • Wiederverkaufs-Management
  • CRM
  • Catering
  • Einzelne Immobilie
  • Ferien-Vermietung
  • GDS-/OTA-Integration
  • Instandhaltungsmanagement
  • Integrierte Buchführung
  • Marketing-Automatisierung
  • Mehrere Immobilien
  • Mitarbeitermanagement
  • Online-Buchung
  • Treueprogramm
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • CRM
  • Drittpartei-Buchung
  • Gruppenreservierungen
  • Kundenbetreuung
  • Raten-Management
  • Reservierung von Akitivtäten
  • Zimmerbuchungsverwaltung
  • Abgrenzungskonto-Führung
  • Aktivitäts-Verfolgung
  • Belegmanagement
  • Buchungsübergreifende Buchung
  • Compliance Management
  • Gebührenermittlung & Buchung
  • Kundenaussagen
  • Scheckausstellung
  • Steuermanagement
  • Vermögensanlagen-Gewinn & Verlust-Berichterstattung
  • Automatisches Aktualisieren
  • Bearbeiten in Echtzeit
  • Drag & Drop
  • Import/Export von Inhalten
  • Online-Buchungstools
  • Online-Shop-Designer
  • SEO-Management
  • Umfragenerstellung
  • Vorgefertigte Vorlagen
  • Zielseiten / Web-Formulare

Die hilfreichsten Reviews für HiRUM PMS

Hirum from a user perspective

Bewertet am 12.8.2019
Danele A.
Owner
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Hirum has simplified our business needs greatly. I feel that we are not taking advantage of some of the aspects of Hirum and would like to see online seminars.

Vorteile: The ease of use we have 3 people that access Hirum 70% of their day. It is very user friendly and easily to become accustomed to.

Nachteile: Payment option. When a user makes an error or wrong amount entered it sometime mean we have to delete everything and start again

Antwort des Softwareanbieters

von HiRUM Software Solutions an 15.8.2019

Hello Danele,

Thank you for taking the time to leave us a review.

We are so glad to hear that HiRUM has helped simplify your business needs! HiRUM has many great features and we would love the opportunity to help you maximise your use of the software.

We currently have our E-Learning Centre on our website, however we are looking to expand into webinars in the near future which is exciting. Stay tuned on what's to come!

Thanks again for your feedback, it has been passed on to our management team. We are always looking for ways we can take our customer experience to the next level.

Kindest,
The HiRUM Team

Assistance regarding cyber virus

Bewertet am 12.8.2019
Geoff H.
Managing Director
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Daily input of bookings and end of month reports are exceptionally helpful to management.
The connection of hisite OTA has driven our occupancy from 70% to 90%+ over the past 2 years

Vorteile: very much adaptable to Resort Accommodation,and assistance given after a cyber attack.

Nachteile: no problems whatsoever, has all the bells and whistles we require to operate a 60 apartment building

Antwort des Softwareanbieters

von HiRUM Software Solutions an 13.8.2019

Hello Geoff,

Thank you for taking the time to leave a review. We are so glad you are happy with HiRUM, and even more glad to see your occupancy levels have increased over the past 2 years. It's great to see our support team was able to assist you so well after your unfortunate cyber attack. The HiRUM team are always striving to deliver exceptional customer service so it is great to see that all reflected in your review.

Thanks again Geoff!

Hirum. You,ll do Me

Bewertet am 12.8.2019
Chris G.
Property Manager
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: When l first started in the industry of property management, I had very little computer skills and if you ask the girls at hirum they would laugh and say "what skills". I was hopeless. They were great for what l put them through. They persisted with me, never got cranky and they got me on my way. The first year l would be on the phone twice a week for about 3 months, then maybe twice a month , then l got it. Now 5 years later maybe once a year when l do a BIG stuff up and guess what ,they still remember me.
Now l laugh cos it is so easy too use even for dummy like me

Nachteile: Not real sure of any dislikes , l only stick with what l need and know how to use. If l get stuck l know l have the girls and Pierre the technical fella he always would say "don't worry Cookie I"ll get ya going again" and he fixed some real doozy's.

Antwort des Softwareanbieters

von HiRUM Software Solutions an 20.8.2019

Hello Chris,

Thank you so much for leaving such a great review.

We are so happy to hear that our support team has provided you with outstanding customer service! It can be daunting going into a new industry, so it's important to choose the right fit for you, and we are very glad to see we have been the right fit for you and your business!

Once again, thank you for your lovely review, we hope everything continues to go as well in the future.

Kindest,
The HiRUM Team

HiRUM PMS is Amazing

Bewertet am 12.8.2019
Anthony J.
Resident Manager
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The most important benefits of using HiRUM PMS is that nothing is to much trouble for them to solve, it is done very professionally and quickly which is the main thing when you are a hospitality business like ours.

Vorteile: The software is so easy to use and covers absolutely everything to do with holiday & permanent letting at our premises.

Nachteile: Nothing at all, everything is perfect at the moment.

Antwort des Softwareanbieters

von HiRUM Software Solutions an 13.8.2019

Hi Anthony,

Thank you for taking the time to review HiRUM.

It's great to see you are so pleased with our software & support staff. It is our goal to deliver above and beyond products and services to all of our clients.

Once again, thank you for the glowing review!
The HiRUM Team

Functional easy to use software for managing short-term stay properties

Bewertet am 12.8.2019
Trevor A.
Manager
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Hirum is the property management system we use to manage our hotel/backpackers. It is flexible enough to cover our various needs (dorm beds, private rooms, tour sales to otherr services we offer.

Vorteile: This program is easy to use, has a wide range of functionality, easy to train new staff and reports are easily generated and cover the range of areas we require routinely

Nachteile: The yield management program could be more sophisticated, currently it is quite blunt, though many competitors don't actually offer this component.

Antwort des Softwareanbieters

von HiRUM Software Solutions an 15.8.2019

Hello Trevor,

Thank you for taking the time to review HiRUM.

It's great to see our software has been easy for staff to use and manage your short-term stay properties!

Your feedback is extremely valuable to us as we strive to deliver excellent customer service experiences. We can confirm it has been passed onto our Management team.

Thanks again for your great review on HiRUM!
The HiRUM Team

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