---
description: Detaillierte Informationen über LogMeIn Resolve zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: LogMeIn Resolve Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Sicherheitssoftware](/directory/31037/cybersecurity/software) > [LogMeIn Resolve](/software/1026169/goto-resolve)

# LogMeIn Resolve

Canonical: https://www.capterra.com.de/software/1026169/goto-resolve

Seite: 1 / 10\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/1026169/goto-resolve?page=2)

> Cloudbasierte IT-Management- und Support-Software für den internen und externen Remotesupport kleiner und mittelständischer Unternehmen.
> 
> Bewertung: **4.4/5** von 216 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet LogMeIn Resolve?

GoTo Resolve ist eine leistungsstarke, sichere und nutzerfreundliche cloudbasierte IT-Management- und Supportsoftware für kleine und mittelständische Unternehmen.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.4/5** | 216 Nutzerbewertungen |
| Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: GoTo
- **Region**: Orem, USA
- **Gegründet**: 2003

## Gewerblicher Kontext

- **Startpreis**: 23,00 $
- **Preismodell**:  (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Portugiesisch, Spanisch
- **Verfügbare Länder**: Australien, Deutschland, Frankreich, Indien, Irland, Italien, Kanada, Malaysia, Neuseeland, Philippinen, Singapur, Spanien, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Anomalie- / Malware-Erkennung
- Anti-Virus
- Anwendungsmanagement
- App-Verwaltung
- Aufgabenmanagement
- Automatische Benutzer-/Geräteerkennung
- Automatische Patch-Implementierung
- Automatische Scans
- BYOD-Management
- Backup und Recovery
- Barcode/Ticket Scanning
- Bildschirm teilen
- Chat / Messaging
- Dashboard
- Dateitransfer
- Datenmanagement
- Datensicherheit
- Echtzeit-Chat
- Echtzeit-Warnungen
- Einsatz-Management
- Endpoint Management
- Endpoint Protection
- Für MSPs
- IT-Betriebsmittelverwaltung
- Inventarverwaltung
- Kundenbetreuung
- Leistungskennzahlen
- Management des kompletten Netzwerks
- Meeting-Management
- Mobiler Zugriff
- Problem-Management
- Problem-Nachverfolgung
- Problemmanagement
- Real-Time Monitoring
- Remote Update/Installation
- Remote-Monitoring und -Management
- Remote-Zugriff/-Kontrolle
- Remotezugriff und -monitoring
- Richtlinien Managemen-
- Sanierungsmanagement
- Self-Service Portal
- Sicherheitsmanagement
- Software-Management
- Störfallmanagement
- Unbeaufsichtigter Zugang
- Videokonferenzen
- Werkzeuge zur Zusammenarbeit
- Wirtschaftsprüfung-Management
- Zugriff auf mehrere Monitore
- Zugriffskontrollen / Berechtigungen

... und 42 weitere Funktionen

## Integrationen (12 insgesamt)

- Acronis Cyber Protect
- ConnectWise PSA
- Dynamics 365
- Freshdesk
- Freshservice
- HaloPSA
- JIRA Service Management
- Microsoft Intune
- Microsoft Teams
- SentinelOne
- ServiceNow IT Service Management
- Zendesk Suite

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Sicherheitssoftware](https://www.capterra.com.de/directory/31037/cybersecurity/software)

## Ähnliche Kategorien

- [Sicherheitssoftware](https://www.capterra.com.de/directory/31037/cybersecurity/software)
- [Antivirenprogramme](https://www.capterra.com.de/directory/30228/anti-virus/software)
- [MDM Software](https://www.capterra.com.de/directory/30584/mobile-device-management/software)
- [ITSM Tools](https://www.capterra.com.de/directory/30676/itsm/software)
- [Remote Desktop Software](https://www.capterra.com.de/directory/31955/remote-desktop/software)

## Alternativen

1. [Remote Monitoring and Management](https://www.capterra.com.de/software/144309/atera) — 4.5/5 (461 reviews)
2. [TeamViewer ONE](https://www.capterra.com.de/software/122252/teamviewer) — 4.6/5 (11641 reviews)
3. [Zoho Assist](https://www.capterra.com.de/software/181775/zoho-assist) — 4.7/5 (1495 reviews)
4. [AnyDesk](https://www.capterra.com.de/software/149595/anydesk) — 4.6/5 (1798 reviews)
5. [Slack](https://www.capterra.com.de/software/135003/slack) — 4.7/5 (24216 reviews)

## Nutzerbewertungen

### "Solid choice for remote support and endpoint management" — 4.0/5

> **William** | *17. August 2026* | Großhandel | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: We needed a remote solution for an IT helpdesk , to facilitate remote screen sharing. i can quickly create a remote support session, and generate an email link , or provide an access code for the end user needing support.
> 
> **Nachteile**: I found that while it supposed to work with MacOS, i encountered numerous issues when using this product for remote support for Macs. This is not necessarily the fault of LogMeIn, i found that the MacOS often blocks functionality of the software, and this adds additional time walking end user through steps to resolve that.
> 
> overall, it is a great remote support and management tool, with many additional options and features that we did not fully take advantage of. I think these is also good name recognition, so people know and trust GoTo and it's many iterations

-----

### "Good RMM for the price" — 4.0/5

> **Topher** | *10. Dezember 2025* | Marketing & Werbung | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Quick and easy setup to start receiving help desk tickets and provide remote support. Includes remote scripting, device inventory, and SSO.
> 
> **Nachteile**: Though it does save money by doing so, many standard RMM features, such as automations based on alerts, are only included as additional upgrades. Asset inventory is being actively developed but still needs some polishing in regards to managing duplicate entries.
> 
> As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.

-----

### "Logmein Resolve Review" — 3.0/5

> **Tonia** | *6. Mai 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: Logmein Resolve offers Quick remote access to assist customers in real time
> 
> **Nachteile**: It often resolves to websites outside of the US and is blocked by the system
> 
> Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.

-----

### "Confidently You" — 4.0/5

> **Jen** | *27. August 2026* | Kosmetik | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: It was helpful to resolve my work issue that I had so that I could go to work. I love working from home and this was a life saver.
> 
> **Nachteile**: I honestly do not use it enough to have any real love hate feeling about it. I did not have any real negative feelings about it.
> 
> My experience was pleasant and helpful. I was able to navigate the system with ease so that I could get to work.

-----

### "Safe & Secure with LogMeIn" — 5.0/5

> **Mai** | *28. März 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I work with clients that have strict parameters and guidelines with their remote access and LogMeIn gives them the confidence to work with me anytime from anywhere.
> 
> **Nachteile**: I needed some help onboarding but once I adopted the platform and really got familiar, I have found it incredibly easy to use\!
> 
> It's been a super powerful tool for our team to use with all clients across the country. It provides the added layer of security that our clients have come to expect from us.

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Seite: 1 / 10\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/1026169/goto-resolve?page=2)

## Links

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