Agatha Applications

Agatha eTMF - a great resource!

Kommentare: Agatha has been a great company to work with. Their customer service is top-notch and very responsive. They have been with us every step of the way as we have integrated their system into our business processes. The software is intuitive and easy to use and they continue to add additional features and functionality.

Vorteile:

The software is easy to set up, manage, and is very intuitive.

Nachteile:

I would love to see a feature to allow for tracking of signature and/or expiration dates as a way to easily identify documents that may need to be renewed.

Agatha understands the needs of start-ups

Kommentare: The team at Agatha is focused on delivering for their clients. They are responsive and helpful. I am very happy that I choose to partner with Agatha.

Vorteile:

Agatha's system is easily accessible to you wherever you may be in the world, it is user friendly and customizable. It was designed with the end user in mind, and it is constantly being evaluated for improvements.

Nachteile:

There could be built in help features within the system to help the user with navigation/functionality instead of having to always go to the user manual.

OK Software for TMF

Kommentare: Customer service is great. System is not amazing.

Vorteile:

Allows for sites to have an ISF as well.

Nachteile:

Lacks many features and workflow choices we would prefer.

Agatha: Flexible Modules and Great UI

Vorteile:

BeyondSpring is a fast-growing company, and we find our needs are rapidly evolving. Agatha provides a platform that suits our needs: it's scalable and flexible. The Agatha team responds quickly to any product configuration requests, and testing changes has a quick turnaround. The UI is another major selling point: based on employee feedback, we're told the UI has vastly improved over the years since we started using it; the current UI is easy to navigate and responsive. Agatha is our one-stop solution to TMF management and Employee Training records.

Nachteile:

The overall Chinese UI support needs improvement; some things which work great in the native English UI have issues in Chinese. The UI for certain Administrative Settings still seems to use an older UI that is laggy and sometimes unresponsive. Certain Administrative Settings also require Agatha personnel to manually trigger, which I think if BeyondSpring can trigger from the client side, can save everyone some time and effort. Fortunately, overall these minor admin issues have minimal impact on our employees using the Agatha system.

Agatha eTMF and Agatha remote at Optos

Kommentare: Overall, a very positive experience with Agatha Clinical. Great support to the team for the delivery of clinical studies.

Vorteile:

Great customer support from the deployment phase all the way to resolving issues and customising selected functionalities. Great flexibility while discussing product upgrades tailored to the company needs. Documentation management functionalities along with the addition of remote monitoring enabled clinical research associates and clinical trial managers to achieve a more efficient workflow. Great documentation history and audit logs to track the use of the system.

Nachteile:

While very user friendly for standard users, the admin part of the software can be a bit tricky and does require some time to get used to. This is mostly because of the level of customisation that is available to admin users. The release of the new user interface has definitely improved the usability of the admin side of the software.