--- description: Detaillierte Informationen über Impero Connect zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Impero Connect Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Fernwartungssoftware](/directory/30928/remote-support/software) > [Impero Connect](/software/1024300/impero-connect) # Impero Connect Canonical: https://www.capterra.com.de/software/1024300/impero-connect Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1024300/impero-connect?page=2) > Über 9 Millionen Nutzer stellen mit Impero täglich mehr als 100 Millionen Verbindungen her. Personen, Daten und Geräte dort verbinden, wo es am wichtigsten ist. > > Bewertung: **4.6/5** von 18 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Impero Connect? IT-Experten und MSPs (Managed Services Providers), insbesondere in Einzelhandel, Finanzen, Gesundheitswesen und anderen Großunternehmen, die nach einer sicheren PCI-konformen (Payment Card Industry), HIPAA-konformen (Health Insurance Portability and Accountability Act) und DSGVO-konformen Methode für den Zugriff auf Geräte und für den Support von Endnutzern suchen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 18 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Impero Software - **Gegründet**: 2002 ## Gewerblicher Kontext - **Startpreis**: 33,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Deutsch, Dänisch, Englisch, Finnisch, Französisch, Hebräisch, Italienisch, Japanisch, Niederländisch, Russisch, Spanisch - **Verfügbare Länder**: Albanien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Anguilla, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Barbados, Belarus, Belgien, Belize, Bermuda, Bolivien, Bosnien und Herzegowina, Brasilien, Britische Jungferninseln, Bulgarien und 104 weitere ## Funktionen - Berichterstattung / Analyse - Bildschirm teilen - Chat / Messaging - Diagnosewerkzeuge - Echtzeit-Chat - Filesharing - Remote-Zugriff/-Kontrolle - Sitzungsaufzeichnung - Unbeaufsichtigter Zugang - Werkzeuge zur Zusammenarbeit - Zugriffskontrollen / Berechtigungen ## Integrationen (1 insgesamt) - ServiceNow ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Fernwartungssoftware](https://www.capterra.com.de/directory/30928/remote-support/software) ## Alternativen 1. [Zoho Assist](https://www.capterra.com.de/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [TeamViewer ONE](https://www.capterra.com.de/software/122252/teamviewer) — 4.6/5 (11620 reviews) 3. [AnyDesk](https://www.capterra.com.de/software/149595/anydesk) — 4.6/5 (1781 reviews) 4. [Slack](https://www.capterra.com.de/software/135003/slack) — 4.7/5 (24046 reviews) 5. [Iperius Remote](https://www.capterra.com.de/software/219280/iperius-remote) — 4.3/5 (227 reviews) ## Nutzerbewertungen ### "Reliable Product For Our Needs" — 5.0/5 > **Gary** | *30. Januar 2019* | Öl & Energie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We never have any issues with the software working as intended. It is imperative to our customers that we have remote access available when needed. Netop Remote Control software is always reliable and allows us the connectivity we require. > > **Nachteile**: We have not encountered any Cons with this product at this time. > > I manage a technical support center and we utilize Netop Remote Control software to establish a connection to and interface with remote systems at our customers' locations. Once connected the support center agents will utilize the connection while on the phone with the customer to troubleshoot and resolve their issue. It is very important that we have this connectivity available when we need it and Netop software has never let us down. We have also found the support from Netop to be extremely helpful with any concerns or needs that we may have. ----- ### "Excellent for certain scopes" — 5.0/5 > **Geoffrey** | *19. April 2022* | Computer-Hardware | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: It is easy to install and use. It certainly makes work more efficient. > > **Nachteile**: The IP security is not really there for situations like we have. In a school or small business environment where everyone is a member of the same organization it would be excellent. Where the users are not from the same organization, the ability to secure IP is very important and is not addressed well in the current versions. ----- ### "Netop review" — 3.0/5 > **Verifizierter Rezensent** | *22. Oktober 2020* | Finanzdienstleistungen | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: The good thing is Netop allows you to make system changes using a remote connection, proving helpful in a lot of business situations. You can install programs, run scripts etc. > > **Nachteile**: It works slow a lot of times, the app process can break often and needs the computer to be manually rebooted. Kicks out from the remote connection often when switching users ----- ### "Good product overall" — 4.0/5 > **Shaul** | *19. April 2022* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Very good for Domain environment. Unattended access is pretty much why we bought it, It comes with a lot of extra features > > **Nachteile**: Sometimes the host client stops working, and we cant access the host until the host will restart his machine. > > Product does what it supposed to, most of the time. Support is great with any issue you'll might have with the product. ----- ### "NetOp remote control - unlocking EPOS automation" — 5.0/5 > **James** | *21. November 2018* | Pharmazeutika | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: NetOp remote control is a wonderful tool that has enabled my business to unlock the power of EPOS automation. It's easy to setup and configure and even easier to use. It's got great response times when in remote control of a terminal and allows for connectivity into the company's active directory for a full view of users and devices accessible. > > **Nachteile**: Had a minor issue with licensing and an uplifted version of the software, ultimately this came down to user error and itself lead to a very good experience with customer support. Shout out to those guy for helping out on such a basic problem\!\!\! > > Overal experience has been one that I would describe as excellent. Before we discovered the NetOp tool, we'd been trying and failing to automate our EPOS tills in the test environment. As business look to shift left as much as possible with early automation it was critical we found a solution to this. NetOp has resolved all problems we faced..slow network performance, miss-aligned mouse pointers to name a few. We are now well underway to a fully automated EPOS test environment, something a number of larger named partners were not capable of achieveing. I will sing about NetOp for a long time come\! ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1024300/impero-connect?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/1024300/impero-connect) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten