Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
Giftsenda
Was ist Giftsenda?
Die globale Geschenkplatform wurde entwickelt, um Beziehungen zu deinen Verkaufsaussichten aufzubauen und deine Kunden in mehr als 200 Ländern zu binden.
Dein Team kann aus Tausenden von kuratierten Geschenken wählen oder die Wahl den Empfängern überlassen: Feinschmeckerkörbe, Weine und Sets, Geschenkkarten, Werbegeschenke und mehr.
Alle Geschenke werden mit deinem Firmenlogo und deinen Details digital gebrandet geliefert. Physische Geschenke erreichen den Empfänger innerhalb von zwei bis drei Werktagen.
Das Giftsenda-Team verfügt über mehr als 20 Jahre Erfahrung in der internationalen Geschenkbranche.
Wer verwendet Giftsenda?
Unternehmen, die sich mit ihren internationalen Kunden, Verkaufsaussichten oder globalen Teams verbinden möchten. Vertriebs- und Marketingfachleute, die auf sich aufmerksam machen und sich auf persönlicher Ebene verbinden möchten.
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Bewertungen über Giftsenda
Great Solution for Customer Loyalty
Kommentare: The software has simplified the process of managing customer loyalty, allowing us to effortlessly track and reward our loyal customers.
Vorteile:
Giftsenda offers a comprehensive set of tools and features. Its streamlined loyalty program management.
Nachteile:
One drawback is its limited customization options. This can be a bit restrictive for some businesses.
Antwort von Giftsenda
letztes Jahr
We appreciate your feedback and are thrilled to hear that our software has simplified the process of managing customer loyalty for your business. We understand your concern about limited customization options. We are continuously working to enhance our platform and provide more customization features to better serve our customers' diverse needs. Thank you for choosing Giftsenda as your customer loyalty solution, and please don't hesitate to reach out to our customer support team if you have any further questions or suggestions.
Giftsenda's best feature is its customer service
Vorteile:
The best thing about giftsenda is the amazing customer service. I would like to thank [sensitive content hidden] personally. She is a five-star employee. You are amazing, [sensitive content hidden], and Giftsenda is definitely a better choice for you.
Nachteile:
Visually, the platform could be more user-friendly. In addition to more sustainable options, we would also like the ability to create our own gift campaigns.
Antwort von Giftsenda
letztes Jahr
Dear Maria, Thanks so much for the feedback! We are excited to let you know that with the newly released collection builder feature you are able to create and edit your own gift collections for campaigns. Thank you for being a valued customer.
SBT feedback
Kommentare: We use Giftsenda for Loyalty programs toward special VIP customers. Overall we've reached very nice results - 62% acceptance & 49% customer satisfaction, relevant results for our industry
Vorteile:
Relevant product baskets? Great Sevrice and responsive team.
Nachteile:
Some of the features and reports must be adapted to our bussines need to have effective follow up - during campaigns and after that.
Antwort von Giftsenda
vor 2 Jahren
Hi Iglika, Thank you so much for your review. Our team is constantly looking for tactics and methods to improve our users' experiences further, and we're thrilled you saw results. We look forward to partnering with you again. Thank you, and Always Be Gifting!
As a marketing team, we save time by using Giftsenda to make direct gift deliveries to our customers
Kommentare: Giftsenda is a great gift-giving platform that allows us to send gifts to our clients on special occasions. It offers a variety of gift options, including personalized items, gift cards, and flowers, among others. The platform also provides a feature to track the gift delivery status, ensuring that the gift reaches the intended recipient on time.I have had a wonderful experience working with the Giftsenda team. Our manager, [sensitive content hidden], is very professional, and it has been a pleasure to work with such a client-oriented team!
Vorteile:
As a marketing team, we save time by using Giftsenda to make direct gift deliveries to our customers. With the platform's delivery tracking feature and personalized card options, our workflow has become much easier.
Nachteile:
Giftsenda is a great gift-giving platform that allows us to send personalized gifts to our clients on special occasions very smoothly!
Christmas Hampers for Clients... Problem? No problem at all!
Kommentare: Wonderful experience. The ease-of-use is unmatched and only surpassed by the level of customer service that is offered. Definitely using the service again!!
Vorteile:
I loved the personalised support with the backing of strong technical processes. My package was sent out on time and would've been delivered on time if not for some mistakes by the end-courier. I was in touch with [sensitive content hidden] as soon as the package failed to arrive, she kept me in the loop the whole time, offered me contingency options whilst the package was being returned to sender. She made sure, despite a major hiccup, nothing was impacted negatively.
Nachteile:
Nothing yet. There was a slight problem with the initial delivery, but customer service sorted it out in no time.
Great experience in the very first order!
Vorteile:
Global reach and customer support from team
Nachteile:
Some products were expensive enough as compared to others
Antwort von Giftsenda
vor 2 Jahren
Dear Parijat, Thank you so much for the amazing feedback. We hope to be able to work with you again soon!
Hayden Review
Kommentare: Overall, great experience.
Vorteile:
Customer support was very quick, and [sensitive content hidden] my representative was very helpful.
Nachteile:
Generally, there were not many cons besides the pricing being fairly high. But justified for the quality of service
Antwort von Giftsenda
vor 2 Jahren
Hi Hayden, Thank you for taking the time to leave us a review! We are glad to hear that our customer support team was quick and that your representative was able to assist you. We understand that pricing is an essential consideration for our customers, and we work hard to ensure that our pricing is fair and competitive, given our high-quality service. We appreciate your feedback and will continue to strive to deliver the best value possible for our customers. Thank you for choosing our corporate gifting service, and we hope to have the opportunity to work with you again in the future.
Easy to use!
Vorteile:
It was easy to use and straight forward.
Nachteile:
Needs to be more interactive and inclusive of all people who with/without disabilities.
Great friendly service
Kommentare: Giftsenda helped me quickly and efficiently organize goods and deliver them to upset customers and increase their loyalty
Vorteile:
I really liked the intuitiveness and practicality of the entire platform
Nachteile:
Well-designed and user-friendly interface without unnecessary distractions
Antwort von Giftsenda
vor 3 Jahren
Dear Alena, thank you very much for your feedback! We are glad to hear the project was a success and looking forward to more ongoing campaigns into the future! Giftsenda Team
