Circuit

Extremely helpful. Very attentive and always willing to help and go above and beyond.

Vorteile:

I love how attentive they are and how much they care about your product and business. Beyond Media is always figuring ways to not only innovate their own product but yours too. The product is also well made and functions well. Its constantly evolving and getting better. Its extremely helpful for our clients to see our product and generate leads.

Nachteile:

I would love it if the new innovations would be done quicker, but I understand it's a process, and everything needs to be tested for execution. Just glad they're innovative, first and foremost!

Wonderful team and a great product to showcase our campus

Kommentare: Very positive they are always willing to help open to feedback and looking for ways to improve their product. An absolute pleasure!

Vorteile:

Easy to use! Let’s our guests experience our campus regardless of what’s going on in the world. We’ve been able to reach more markets and reduce barriers to access. Great supportive staff who help to make the guests experiences even better.

Nachteile:

If you do a review you have to update languages audio and everything else. However, these features also make it amazing. One tech issue that hasn’t been fixed hopefully with a new crm.

Great customer service

Kommentare: We are allowing international students to view our space, our surrounding space (downtown) and our services from their home country, as well as domestic students who may have limitations to seeing the space due to COVID.

Vorteile:

I liked Circuit's customer service. I uploaded all content, including copy and images, to the CMS, and asked Anny a ton of questions! She would always respond in a patient, friendly, and prompt manner, often including a blog post about the topic in her answer. Circuit is an information station. You can tell that the employees are inspired just by the kind of work that they put out. If I lived in Toronto, I would work for Circuit!

Nachteile:

CMS training took place over a video call and was recorded our reference. I would have appreciated to receive this information in writing as it's easier to reference.

Circuit provides our prospective students with an immersive and information virtual experience

Kommentare: With local public health guidelines restricting our ability to connect in-person with prospective students, the Circuit Virtual Tour has allowed us to bring our campus to them and show them the many features available to them at Brock. The platform has allowed us to better showcase 360-degree images, still photos, and videos all in one space, with full integration on our website and in communications. Further, we have been able to add to and edit our tour in real-time to stay up-to-date with changes on campus. The audio guide, multi-language feature, and map have added to our user experience and help to further showcase our campus to our target audience.

Vorteile:

I like how user friendly the CMS is and how the tour is fully customizable to meet the needs of our department. We have been able to seamlessly integrate the tour and platform into our processes, online and in-person events, and communications, allowing us to reach more end users and better connect with prospective students. The immersive experience for end users has resulted in more satisfied prospective students since we launched.

Nachteile:

With so many options available for customization, we weren't sure where to start, but the training sessions and help videos allowed us to quickly understand all aspects of the platform and how we can continue to add functionality to improve the tour.

It's more than a virtual Tour

Kommentare: What is not to say:
The experience on the front-end and back-end is intuitive. The CMS works well. I have not heard any negatives from my team about using this virtual tour software. Lead generation and mapping functionality have taken this software to a higher level

Vorteile:

The Circuit Team keeps listening to feedback and continues to add to and improve their product offering. There is great usability with this software and even if we get stuck, customer support can assist us in minutes.

Nachteile:

Not necessarily about the software but to make this or any virtual tour successful you need a strong plan to photograph, and write about each space. It is probably more time consuming than you would realize