Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Neon CRM?

Beginne mit der Erweiterung deines Mitgliedschaftsprogramms. NeonCRM bietet eine zentrale CRM-Lösung sowie Websites und Engagement-Tools, die Mitgliedereinblicke, tiefgreifende Berichterstattung und mehr bieten. Schnelle Interaktion mit Mitgliedern über integrierte E-Mail-Funktionalität, angepasste Webformulare, Mailingkampagnen, Veranstaltungsregistrierungen und mehr. Verfolge Mitglieder nahtlos in einer Datenbank. NeonCRM lässt sich in vertrauenswürdige Anwendungen wie QuickBooks, Constant Contact und MailChimp integrieren, damit du einfachen Zugriff auf deine Lieblingstools hast. Die Preise starten schon bei 50 $ pro Monat.

Wer verwendet Neon CRM?

NeonCRM ist eine leistungsfähige, integrierte Fundraising-Lösung. NeonCRM wird von kleinen lokalen Gemeinschaften bis hin zu großen nationalen Organisationen eingesetzt.

Neon CRM Software - 1
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Du bist nicht sicher, ob Neon CRM das Richtige ist? Mit einer beliebten Alternative vergleichen

Neon CRM

Neon CRM

4,4 (544)
99,00 $
Monat
Kostenlose Version
Kostenlose Testversion
111
26
4,1 (544)
4,3 (544)
4,3 (544)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
82
1
3,9 (419)
3,7 (419)
4,1 (419)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Neon CRM

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,1
Kundenservice
4,3
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
47%
4
42%
3
8%
2
3%
1
1%
Julie
Julie
Director of Development in USA
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User Friendly

5,0 vor 11 Monaten

Vorteile:

I have worked in a few CRMs since starting my career, and Neon CRM is the most user friendly. Also, the help section is wonderful and easy to understand. If I cannot find an answer, customer service is prompt and helpful.

Nachteile:

It would be nice if Neon had more capabilities for events such as a silent auction/raffle function.

Antwort von Neon One

vor 11 Monaten

Hey Julie, thank you so much for taking the time to leave us a review! It's so wonderful hearing how useful our help resources and support team have been for you. Thanks again!

Kieran
Executive Director in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best Customer Service and Ease of Admin Stress

5,0 vor 11 Monaten

Kommentare: Amazing and have recomended them to most non profits researching for a new crm.

Vorteile:

The customer service is what made the decision easiest for us. Responsive and listens to every concern.Administrative heachaces are lessened with automation. The CRM integrates with many programs to reduce user entry errors on the backend.

Nachteile:

events management still needs work (9/6/23). While It is great to use and get a complete picture of the constituent, the actual designing and then the signup pages fro events is cumbersome without help.

Antwort von Neon One

vor 10 Monaten

Hey Kieran, Thank you so much for this glowing review! We are thrilled that your experience has been positive and that Neon CRM has helped you and your team in so many ways. Thanks again!

Megan
Chief Philanthropy Officer in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Disappointing and Financially Irresponsible.

3,0 vor 4 Jahren

Kommentare: I wouldn't recommend Neon to anyone in fundraising. It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports. The system tracks memberships and donations and soft credits. If you wanted to take a quick snapshot of all monies that have come into your agency between those fields it doesn't have a place that it's all collected, it's broken out in separate categories. In general the system is pretty and appears to have nice capabilities. If Neon was honest from the beginning we could have gone with a cheaper option and found something that works for our agency. Now we are stuck, spending thousands on a data transfer. If you are considering Neon, don't. Read their 'comments' in their support center - eye opening. This is a dishonest company with poor support and a subpar product.

Vorteile:

We moved from a large popular fundraising platform and we were excited about the abilities of Neon and how it would help us with donor stewardship. They have some helpful dashboards that are great for quick tracking. The system is large and has some neat capabilities. Some of them being: sent emails tracking, workflows, advanced searches, donation page is great, and having the ability to personalize the system to the user. The account profiles are user friendly and intuitive.

Nachteile:

This is a tough area. Fundamentally we struggle daily with reporting and customer service. We track our volunteers and our donors (often times they are one in the same) and we are unable to pull any data on volunteer hours in a month - it's only tracked in a month period and gives you a lump sum of hours. In general output information to pull data on is limited. Often times when we have questions or need help we will reach out to support and are simply just sent links to the support pages. Which by the time we've reached out we have already read those. Additionally we were excited about the chat function. The chat function only works when they have staff 'on', which is not often. I look daily and I've managed to chat with someone twice only in 6 months time. Support staff have poor attitudes and don't meet the need for help. When we were looking to purchase new software we specifically had needs for volunteers and donors. We were told the system would meet our needs - it does not. Now we are stuck going back to using excel spreadsheets and doing double work and unable to rely on a database that we pay for the top of the line features.

Stuart
Director of Operations in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fundraising, Event, and Contact management for Non-profit

5,0 vor 11 Monaten

Vorteile:

The built-in fundraising, event registration, and contact management features have allowed us to keep everything inside of NEON. Previously we were cobbling together data from separate systems with quite a lot of Excel exporting and importing in between.

Nachteile:

The built-in email template creation tool is powerful, but the learning curve is a little greater compared with other platforms which specialize in email marketing. After a little effort, we were able to recreate what we needed in NEON.We have not found a straightforward, built-in feature to put multiple contacts into a dedicated group for one-off purposes. It can be done, but one higher level of organization of contacts would make contact management almost perfect.

Antwort von Neon One

vor 11 Monaten

Hey Stuart, thank you for leaving us this thoughtful review! I think your idea around adding the ability to add contacts to a group for one-off purposes is stellar. Have you submitted that idea to our Suggestions Portal? Our team will review it and let you know if this is something we can move forward with implementing! Thanks again :)

Alexis
Director of Production in USA
Rundfunkmedien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Everything in one convenient product

5,0 vor 10 Monaten

Vorteile:

I like that there is so much information that you can log about contacts, that people can sign in, that there are websites now, that I can send out campaigns to specific groups and get helpful analytics, that we can add users rather than log into only one account, and that we can easily see who are active and inactive members.

Nachteile:

There is a bit of a learning curve in terms of nomenclature and finding what you're looking for in the global settings. Filters for finding a specific set of members could be easier, but you can get used to how it works. When I went to someone for help, I ended up figuring it out before they were able to answer it for me, which took us both a long time, so I think it is not very intuitive if support staff also have trouble figuring it out.

Antwort von Neon One

vor 10 Monaten

Hey Alexis, thanks so much for your review! It sounds like your org has been able to do a ton with Neon CRM, and we love hearing about all of your success! Thanks again :)