NeonCRM

NeonCRM

von Neon One

Wer verwendet NeonCRM?

NeonCRM ist eine leistungsfähige, integrierte Fundraising-Lösung. NeonCRM wird von kleinen lokalen Gemeinschaften bis hin zu großen nationalen Organisationen eingesetzt.

Was ist NeonCRM?

NeonCRM ist eine cloudbasierte NPO-Software (Non-Profit-Organisationen), die Tools zur Unterstützung der guten Arbeit von gemeinnützigen Organisationen bietet. Unabhängig von der Größe oder Branche hilft das CRM für gemeinnützige Organisationen Tausenden von Organisationen und Verbänden dabei, mit Spender*innen zu interagieren, Mitgliedschaften zu verwalten, Veranstaltungen zu planen, Freiwillige zu verfolgen und vieles mehr.

Neon wurde von und für Menschen entwickelt, die gemeinnützige Organisationen betreiben, und lässt sich problemlos in die beliebtesten Tools der Branche integrieren, darunter: QuickBooks, Constant Contact, MailChimp und andere.

NeonCRM – Details

Neon One

http://www.neoncrm.com

Gegründet 2004

NeonCRM – Preisübersicht

NeonCRM ist verfügbar ab 49,00 $/Monat. NeonCRM bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für NeonCRM findest du unten.

Startpreis

49,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

NeonCRM Funktionen

CRM-Systeme für Nonprofit-Organisationen
Ausschuss-Management
E-Mail Marketing
Freiwilligen-Management
Fundraising-Management
Kontaktmanagement
Mitgliedschaft-Management
Social-Media-Integration
Spender-Management
Subventions-Management
Veranstaltungsmanagement
Absolventen-Management
Auktions-Management
CRM
Freiwilligen-Management
Kampagnenmanagement
Mitgliedschaft-Management
Mobiles Spenden
Pfand-Management
Spendenmanagement
Spender-Management
Spendersuche
Subventions-Management
Tracking von Beiträgen
Veranstaltungsmanagement
Wiederkehrende Spenden
Zahlungsabwicklung
Freiwilligen-Management
Integration in die Buchhaltung
Integrierte Buchführung
Kinder-Check-in
Kleingruppenmanagement
Mitglieder-Portal
Mitgliederverzeichnis
Online-Spenden
Pfand-Management
Veranstaltungsmanagement
Verfolgen der Teilnahme
Verwaltung mehrerer Standorte
Ausschuss-Management
E-Mail Marketing
Gebühren-Management
Mitglieder-Datenbank
Mitglieder-Portal
Mitgliedertypen
Mitgliederverzeichnis
Mitgliedschaftsverlängerung
Veranstaltungsmanagement
Verwalten von Anwendungen
Website-Management
Zahlungsabwicklung
Ausschuss-Management
Buchhaltung
Freiwilligen-Management
Fundraising-Management
Gebühren-Management
Mitglieder-Datenbank
Mitgliedschaft-Management
Social-Media-Management
Spender-Management
Veranstaltungsmanagement
Belegmanagement
Kampagnenmanagement
Mobiles Spenden
Online-Spenden
Pfand-Management
Spenden-Tracking
Spendenmanagement
Spender-Management
Veranstaltungsmanagement
Wiederkehrende Spenden
Zahlungsabwicklung
Ausschuss-Management
E-Mail Marketing
Finanzmanagement
Fundraising-Management
Gebühren-Management
Job-Anzeigetafel
Kapitel-Verwaltung
Mitglieder-Gemeinschaften
Mitglieder-Portal
Mitgliederverzeichnis
Mitgliedschaft-Management
Veranstaltungsmanagement
Wahlmanagement
Website-Management

NeonCRM – Nutzerbewertungen

Zeigt 5 von 426 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.6/5
Funktionen
4.3/5
Preis-Leistungs-Verhältnis
4.5/5
Mike C.
Principal
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    Unrated
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    Unrated
  • Likelihood to Recommend
    Unrated
  • Quelle des Nutzers 
  • Bewertet am 23.8.2011

"All 3 Things You Need it to Do - and More!"

Kommentare: You want CRM software to do 3 things:
1. Safely store you data
2. Allow you to leverage your data
3. Allow you to interact with your organizations website
Most systems do the first 2 - they better (!), NEON does the third one too and better than any other product in the industry. My only hope is they don't get bought by Blackbaud. I've done 15 or more conversions with many different product and have never been happier than with NEON. Feel free to drop me a line and I'll share more with you.

Vorteile: I won't comment on the other features NEON does that other systems do as well - or almost as well. Instead, I'll focus on the factors that set them apart from the other players on the market. FORMS! - how can any org look past the ability to survey their constituents via email and then have the responses post to the database? e.g. How did you hear about us? a - k / What most interests you about our work? a.b.c. d. free form response / How would you like us to communicate with you? a - d Events! NEON is the industry leader in allowing users to enter info via an org's website and into the database. I have one client using NEON that registers athletic event users via their website - all the way down to the waiver release form via a digital signature. All that info results in a paperless process that posts to their website on the back end. Training - online video training is FREE - you won't get that with eTapestry or DonorPerfect.

Nachteile: The reports function features a URL for a particular report (dynamic too). This is is fantastic! But many board members and volunteers need to be reminded to access the url and it would be great if NEON would schedule the delivery of reports on an ongoing basis rather than the user having to schedule the delivery of the reports. A small thing, but one less thing the user has to think about doing.

Antwort des Softwareanbieters

von Z2 Systems an 25.8.2011

Thanks Mike! we appreciate your review! As for the ability to email reports out to board members, you can set up an account in NEON, create a recurring activity to have NEON email your board member with the dynamic report link on, for example, the first of the month every month.

And as for the comment about the BBaud buyout, no chance. :) We're in this for the long haul to create the best cloud based CRM for nonprofits and to ensure we offer it for less. Plus, NEON is built as an All-in-One platform that can house fundraising/donors, membership/members, events/registrants and track all of this in one system. Plus, our frontend connectivity to nonprofit's websites allows everything to funnel right into NEON automatically. Times are changing and there is no longer a need to spend so much for powerful software and IT staff to manage servers.

NEON, by Z2 systems, Inc., is here to stay and evolve with the technology needs of the Nonprofit industry. Count on it!

  • Quelle des Nutzers 
  • Bewertet am 23.8.2011
Karen P.
Director, Development and Strategic Partnerships
Bürgerliche & soziale Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 13.11.2017

"Great System to Grow With"

Kommentare: I have actually used Neon CRM in two very different nonprofits. One was previously using eTapestry and we switched because of the greater flexibility offered by Neon. That organization received much of its funding from individuals and was focused on one main program. The second was a transportation think tank that had no previous CRM system and received much of its funding through memberships. In both cases, I have found the system to work well and meet the needs of two very different organizations.

Vorteile: The interface is easy to use, very similar to comparable CRM systems in terms of flexibility and customization, but built for fundraising. The customization, in particular, is easy to understand and flexible enough to work for a variety of applications in a variety of nonprofits. I like the automation features as well, such as with donation appreciation and membership renewal reminders.

Nachteile: The single log on functionality and link with Wordpress needs to be further developed, I think. Sometimes the integrations with other systems, like MailChimp, are not as robust as I would like.

Antwort des Softwareanbieters

von Neon Team an 1.12.2017

Hi Karen,

Thank you for your review. We always love hearing how NeonCRM's versatility can help vastly different nonprofits!

We are also glad to hear you are using the Wordpress single sign on plugin. We appreciate your feedback. We will be making improvements and enhancements to it regularly.

Over the next year you can expect deeper enhancements to our existing integrations and many more great new integration offerings to come. For example, last month we announced we are officially part of Zapier’s beta testing program. Zapier is essentially a system that connects systems, so this really opens up opportunities to connect Neon with many other platforms. Our blog post about it is below:

https://www.neoncrm.com/zapier-streamline-nonprofits-operations/

Feel free to contact us if you have additional questions about it!

-Your Neon Team

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 13.11.2017
Whitney H.
President
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    8/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 19.2.2020

"Helpful for basic entry, but complicated for non-techies"

Kommentare: It's helping us to log in all of our contacts, but it takes me too long to figure out all the features that I need to/should use regularly.

Vorteile: I like all the ways you can classify an individual and partner organization, how it gives us the option to create another webpage that we can link to our existing site for fundraising purposes, and how it syncs with other software (e.g. Outlook email).

Nachteile: I'm still very confused about how to do email campaigns with a segmentation of our contacts. Also, it's beyond me how to fix the background on the campaign webpage I chose because I have 2 campaigns (a basic campaign and a campaign that has a specific time length). The functionality takes more focus to figure out than I often have time for...

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 19.2.2020
Holly B.
Sponsorship Coordinator
Bürgerliche & soziale Einrichtungen
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    3.5/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    Unrated
  • Likelihood to Recommend
    7/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 1.5.2015

"Good program, but reporting is less intuitive than I'd like."

Vorteile: The software has a lot of really useful features, like email blasts and the reports are really customizable.

Nachteile: The software isn't terribly intuitive, especially with reporting, and the training videos on YouTube are hours long. I also could not find the answers I needed in the help section when trying to customize reports. I learned more from the user forums than the actual help feature of the software.

Antwort des Softwareanbieters

von NeonCRM an 6.5.2015

Thanks so much for your review of NeonCRM, Holly! We are absolutely thrilled to be part of Happy Trails Farm Animal Sanctuary's mission in helping animals be rescued, rehabilitated, and/or adopted. We did want to take this opportunity to respond to your review personally and alongside Leigh's which is featured immediately below. :)

In the age of simple apps on our phones and an increasing awareness of user-friendliness with complex technology, we are 1000% committed to making the user experience of NeonCRM as simple as possible for users of all strengths and experiences. As an "expert-user" database that does so many complicated things, we are constantly challenged with keeping things simple while also continuing to provide the deepest, most extensive CRM built specifically for nonprofits. We now have a dedicated, in-house team focused purely on this challenge and you will continue to see NeonCRM evolve with new feature releases and enhancements every month! We welcome your continued input within our community forum as we consider new and great feature suggestions to implement.

We also appreciate your comments on the training videos as well. You and other clients were right: they were too long. And, in our continued efforts to improve every client's implementation of NeonCRM, we have just revamped our training curriculum and have updated all of our training videos on our YouTube channel. We have trimmed a lot, provided time-marking slides, provided agendas with companion guides, and more. The main difference is our trainings have taken a new, "task-based" approach now which we hope you will find useful, including with respect to your comments concerning Neon's deep reporting functionality. Please visit these training resources directly within your Neon system or here: https://z2.zendesk.com/entries/21682010-Training-Videos

Lastly, we are overjoyed that you were able to find our community forums so useful! We truly love our Neon expert clients who take time to participate and share their wealth of knowledge in the forums. Sometimes it is more useful to get advice from peer-level organizations who might be using a particular facet of Neon the same way as your organization.

We encourage you to continue using a combination of our training resources, guides, and community forums to make Neon work best in helping Happy Trails keep the animals neighing, mooing, clucking, gobbling, baaa'ing, maa'ing, and squealing in joy.

Our staff is full of animal lovers and we have many-a-pets that have been rescued from shelters by our staff, along with NeonCRM serving many similar shelters and organizations that help all of our furry creatures in need. Thanks again!

-Your NeonCRM Team

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 1.5.2015
Diana E.
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Unrated
  • Likelihood to Recommend
    Unrated
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 31.10.2013

Kommentare: We are an environmental educational nonprofit. We provide many educational events for our members and the public to learn how to identify and manage noxious weeds. We also provide educational publications. We made the decision to leave our other system after increase fees and what we felt was decreased interest in smaller nonprofits after they were purchased by another vendor. We also did not like the fact each year when we did events their system did not allow us to customize things ourselves using their system but required us to get out the checkbook and pay them to do so. We initially bought the base plus two modules with Neon in 2011. We purchased the website shell overlay. The second year we expanded to the full product. We did our own data conversion in less than 30 days. We brought over the history of membership and events that we had exported into Excel spreadsheets. We felt the conversion was very easy. The vendor was there for help, though it was easy enough and well documented such that we did not require much help. We learned to use the system quickly using their documentation, videos, and knowledge-based website and forums. Honestly, for the most part, the system has been intuitive. Their customer service rocks. We use the ticket system exclusively, and they have provided responses in a timely and professional manner. We really appreciate that their help desk appears to have a stable employee base with low turnover, so we feel that they know us. More importantly, the development team at Neon seems to want to grow this product by listening and making regular system changes that reflect the changing needs of NPOs. Each year when we renew, we can always think of a thing or two that happened that makes us glad again we are with Neon. We have benefited by being with a system that listens to their user base. I see things that we have suggested incorporated into the system. There are twice a year updates that we can depend on, which are documented and announced (unlike our old system, which dropped things in unannounced, and then we would have problems and not be able to figure out why). Releases have been fully tested and it is not buggy software. We have saved money for our nonprofit by reducing the number of SAS vendors we deal with. We have improved efficiency and understanding of our donors and members as we have brought all of relationship interfaces to a single database. When we pull up a donor, we now know what they bought, when they last donated, if they are a member, how long they have been a member, which events they have attended, and more. This has been a great economic move for us, but it has turned into an even better strategic move that will allow us to better understand all those we interface with, which will in turn allow us to better fulfill our mission .

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 31.10.2013