Wer verwendet NeonCRM?

NeonCRM ist eine leistungsfähige, integrierte Fundraising-Lösung. NeonCRM wird von kleinen lokalen Gemeinschaften bis hin zu großen nationalen Organisationen eingesetzt.

Was ist NeonCRM?

NeonCRM ist eine cloudbasierte NPO-Software (Non-Profit-Organisationen), die Tools zur Unterstützung der guten Arbeit von gemeinnützigen Organisationen bietet. Unabhängig von der Größe oder Branche hilft das CRM für gemeinnützige Organisationen Tausenden von Organisationen und Verbänden dabei, mit Spender*innen zu interagieren, Mitgliedschaften zu verwalten, Veranstaltungen zu planen, Freiwillige zu verfolgen und vieles mehr.

Neon wurde von und für Menschen entwickelt, die gemeinnützige Organisationen betreiben, und lässt sich problemlos in die beliebtesten Tools der Branche integrieren, darunter: QuickBooks, Constant Contact, MailChimp und andere.

NeonCRM – Details

Neon One

http://www.neoncrm.com

Gegründet 2004

NeonCRM – Kostenübersicht

NeonCRM bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von NeonCRM ist ab 49,00 $/Monat verfügbar.

Startpreis

49,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

NeonCRM Funktionen

CRM-Systeme für Nonprofit-Organisationen
Ausschuss-Management
E-Mail Marketing
Freiwilligen-Management
Fundraising-Management
Kontaktmanagement
Mitgliedschaft-Management
Social-Media-Integration
Spender-Management
Subventions-Management
Veranstaltungsmanagement
Absolventen-Management
Auktions-Management
CRM
Freiwilligen-Management
Kampagnenmanagement
Mitgliedschaft-Management
Mobiles Spenden
Pfand-Management
Spendenmanagement
Spender-Management
Spendersuche
Subventions-Management
Tracking von Beiträgen
Veranstaltungsmanagement
Wiederkehrende Spenden
Zahlungsabwicklung
Freiwilligen-Management
Integration in die Buchhaltung
Integrierte Buchführung
Kinder-Check-in
Kleingruppenmanagement
Mitglieder-Portal
Mitgliederverzeichnis
Online-Spenden
Pfand-Management
Veranstaltungsmanagement
Verfolgen der Teilnahme
Verwaltung mehrerer Standorte
Ausschuss-Management
E-Mail Marketing
Gebühren-Management
Mitglieder-Datenbank
Mitglieder-Portal
Mitgliederverzeichnis
Mitgliedschaftsarten
Mitgliedschaftsverlängerung
Veranstaltungsmanagement
Verwalten von Anwendungen
Website-Management
Zahlungsabwicklung
Ausschuss-Management
Buchhaltung
Freiwilligen-Management
Fundraising-Management
Gebühren-Management
Mitglieder-Datenbank
Mitgliedschaft-Management
Social-Media-Management
Spender-Management
Veranstaltungsmanagement
Belegmanagement
Kampagnenmanagement
Mobiles Spenden
Online-Spenden
Pfand-Management
Spenden-Tracking
Spendenmanagement
Spender-Management
Veranstaltungsmanagement
Wiederkehrende Spenden
Zahlungsabwicklung
Ausschuss-Management
E-Mail Marketing
Finanzmanagement
Fundraising-Management
Gebühren-Management
Job-Anzeigetafel
Kapitel-Verwaltung
Mitglieder-Gemeinschaften
Mitglieder-Portal
Mitgliederverzeichnis
Mitgliedschaft-Management
Veranstaltungsmanagement
Wahlmanagement
Website-Management

NeonCRM – Nutzerbewertungen

Zeigt 5 von 427 Nutzerbewertungen

Gesamt
4,4/5
Benutzerfreundlichkeit
4,2/5
Kundenservice
4,5/5
Funktionen
4,3/5
Preis-Leistungs-Verhältnis
4,5/5
Mike C.
Principal
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 23.8.2011

"All 3 Things You Need it to Do - and More!"

Kommentare: You want CRM software to do 3 things:
1. Safely store you data
2. Allow you to leverage your data
3. Allow you to interact with your organizations website
Most systems do the first 2 - they better (!), NEON does the third one too and better than any other product in the industry. My only hope is they don't get bought by Blackbaud. I've done 15 or more conversions with many different product and have never been happier than with NEON. Feel free to drop me a line and I'll share more with you.

Vorteile: I won't comment on the other features NEON does that other systems do as well - or almost as well. Instead, I'll focus on the factors that set them apart from the other players on the market. FORMS! - how can any org look past the ability to survey their constituents via email and then have the responses post to the database? e.g. How did you hear about us? a - k / What most interests you about our work? a.b.c. d. free form response / How would you like us to communicate with you? a - d Events! NEON is the industry leader in allowing users to enter info via an org's website and into the database. I have one client using NEON that registers athletic event users via their website - all the way down to the waiver release form via a digital signature. All that info results in a paperless process that posts to their website on the back end. Training - online video training is FREE - you won't get that with eTapestry or DonorPerfect.

Nachteile: The reports function features a URL for a particular report (dynamic too). This is is fantastic! But many board members and volunteers need to be reminded to access the url and it would be great if NEON would schedule the delivery of reports on an ongoing basis rather than the user having to schedule the delivery of the reports. A small thing, but one less thing the user has to think about doing.

Antwort des Softwareanbieters

von Z2 Systems an 25.8.2011

Thanks Mike! we appreciate your review! As for the ability to email reports out to board members, you can set up an account in NEON, create a recurring activity to have NEON email your board member with the dynamic report link on, for example, the first of the month every month.

And as for the comment about the BBaud buyout, no chance. :) We're in this for the long haul to create the best cloud based CRM for nonprofits and to ensure we offer it for less. Plus, NEON is built as an All-in-One platform that can house fundraising/donors, membership/members, events/registrants and track all of this in one system. Plus, our frontend connectivity to nonprofit's websites allows everything to funnel right into NEON automatically. Times are changing and there is no longer a need to spend so much for powerful software and IT staff to manage servers.

NEON, by Z2 systems, Inc., is here to stay and evolve with the technology needs of the Nonprofit industry. Count on it!

  • Quelle des Nutzers 
  • Bewertet am 23.8.2011
Karen P.
Director, Development and Strategic Partnerships
Bürgerliche & soziale Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 13.11.2017

"Great System to Grow With"

Kommentare: I have actually used Neon CRM in two very different nonprofits. One was previously using eTapestry and we switched because of the greater flexibility offered by Neon. That organization received much of its funding from individuals and was focused on one main program. The second was a transportation think tank that had no previous CRM system and received much of its funding through memberships. In both cases, I have found the system to work well and meet the needs of two very different organizations.

Vorteile: The interface is easy to use, very similar to comparable CRM systems in terms of flexibility and customization, but built for fundraising. The customization, in particular, is easy to understand and flexible enough to work for a variety of applications in a variety of nonprofits. I like the automation features as well, such as with donation appreciation and membership renewal reminders.

Nachteile: The single log on functionality and link with Wordpress needs to be further developed, I think. Sometimes the integrations with other systems, like MailChimp, are not as robust as I would like.

Antwort des Softwareanbieters

von Neon Team an 1.12.2017

Hi Karen,

Thank you for your review. We always love hearing how NeonCRM's versatility can help vastly different nonprofits!

We are also glad to hear you are using the Wordpress single sign on plugin. We appreciate your feedback. We will be making improvements and enhancements to it regularly.

Over the next year you can expect deeper enhancements to our existing integrations and many more great new integration offerings to come. For example, last month we announced we are officially part of Zapier’s beta testing program. Zapier is essentially a system that connects systems, so this really opens up opportunities to connect Neon with many other platforms. Our blog post about it is below:

https://www.neoncrm.com/zapier-streamline-nonprofits-operations/

Feel free to contact us if you have additional questions about it!

-Your Neon Team

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 13.11.2017
Holly B.
Sponsorship Coordinator
Bürgerliche & soziale Einrichtungen
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3,5/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 1.5.2015

"Good program, but reporting is less intuitive than I'd like."

Vorteile: The software has a lot of really useful features, like email blasts and the reports are really customizable.

Nachteile: The software isn't terribly intuitive, especially with reporting, and the training videos on YouTube are hours long. I also could not find the answers I needed in the help section when trying to customize reports. I learned more from the user forums than the actual help feature of the software.

Antwort des Softwareanbieters

von NeonCRM an 6.5.2015

Thanks so much for your review of NeonCRM, Holly! We are absolutely thrilled to be part of Happy Trails Farm Animal Sanctuary's mission in helping animals be rescued, rehabilitated, and/or adopted. We did want to take this opportunity to respond to your review personally and alongside Leigh's which is featured immediately below. :)

In the age of simple apps on our phones and an increasing awareness of user-friendliness with complex technology, we are 1000% committed to making the user experience of NeonCRM as simple as possible for users of all strengths and experiences. As an "expert-user" database that does so many complicated things, we are constantly challenged with keeping things simple while also continuing to provide the deepest, most extensive CRM built specifically for nonprofits. We now have a dedicated, in-house team focused purely on this challenge and you will continue to see NeonCRM evolve with new feature releases and enhancements every month! We welcome your continued input within our community forum as we consider new and great feature suggestions to implement.

We also appreciate your comments on the training videos as well. You and other clients were right: they were too long. And, in our continued efforts to improve every client's implementation of NeonCRM, we have just revamped our training curriculum and have updated all of our training videos on our YouTube channel. We have trimmed a lot, provided time-marking slides, provided agendas with companion guides, and more. The main difference is our trainings have taken a new, "task-based" approach now which we hope you will find useful, including with respect to your comments concerning Neon's deep reporting functionality. Please visit these training resources directly within your Neon system or here: https://z2.zendesk.com/entries/21682010-Training-Videos

Lastly, we are overjoyed that you were able to find our community forums so useful! We truly love our Neon expert clients who take time to participate and share their wealth of knowledge in the forums. Sometimes it is more useful to get advice from peer-level organizations who might be using a particular facet of Neon the same way as your organization.

We encourage you to continue using a combination of our training resources, guides, and community forums to make Neon work best in helping Happy Trails keep the animals neighing, mooing, clucking, gobbling, baaa'ing, maa'ing, and squealing in joy.

Our staff is full of animal lovers and we have many-a-pets that have been rescued from shelters by our staff, along with NeonCRM serving many similar shelters and organizations that help all of our furry creatures in need. Thanks again!

-Your NeonCRM Team

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 1.5.2015
T. kebo D.
Director of Development
Bildende Kunst
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4,5/5
  • Benutzerfreundlichkeit
    4,5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 25.2.2016

"NeonCRM is just what we needed."

Vorteile: From the beginning, their customer service was outstanding. In our research phase to find a new CRM vendor, we contacted at least 1 dozen different companies. We provided the sales people with an extensive list that outlined the data that we collect, as well as our database needs. Some companies looked at the list and upfront said that they couldn't provide what we needed. Others never bothered to contact us at all. Most sad, the fundraising software/donation processing company that we've been with for more than a decade never contacted us to let us know about their new services, they only increased our annual fees and decreased functionality. So NeonCRM emerged as one of our top choices very early on. Best yet, in talking to their sales person, and now our account manager, as well as their data consultants, they work with us to discuss and figure out solutions. For example, for many years we have used our database as a way to check of tasks in the data collection process. NeonCRM helped us to figure out if we needed a combination of data points or a process document to ensure that all of our users entered consistent information. That kind of collaboration and solution-based thinking has been immensely helpful. More so, given that we have planned for our data migration to happen over 2 years, with specific benchmarks. It feels like NeonCRM will be there with us all the way. One of our Board members is an engineer, and the way that NeonCRM does consultation allowed us to invite our Board member and our web site builder and designer into the meetings. That way we could all learn and develop solutions at the same time. Best yet, we've been able to work with NeonCRM staff, from sales to data consultants, who actually understood arts nonprofits, so they understand what to do with our earned income. Other companies were best for health or educational nonprofits, or advocacy & policy nonprofits, or some other kind of nonprofit. To have a team that understands the work that we do, the size of our organizations, the ways that our events function, and is willing to work with us to meet our needs (instead of trying to cram us into their system), made all the difference.

Nachteile: There are bits of functionality that other companies have that we would like. Such as the ability to tweet or make facebook posts, and track that information, from within the CRM, something that Nation Builder does really well. We would also like to be able to integrate silent and online auctions into fundraising efforts, but this is not something that can be done just yet. Finally, we would like to have our ecommerce products tied to their makers, something that NeonCRM can't do. However, they provided us with an API integration solution that will work in the meantime.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 25.2.2016
Sheri K.
Bürgerliche & soziale Einrichtungen
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4,5/5
  • Benutzerfreundlichkeit
    3,5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 2.9.2014

"Neon, an elegant solution"

Vorteile: I have had my NeonCRM system now for about four months, and what I love the most about it is probably its elegance. It's like the designers sat in my office, watched me work, and then designed a system that would not only take care of the many things I need when working with our donors, but also thought of a whole lot more! The system is very comprehensive, and while it is quite large and will take many more months to completely master, it is consistent. This consistency throughout makes it relatively easy to learn to work, even in the beginning.

Nachteile: The thing I have found the most frustrating is that I run a Mac, and this system is more compatible with PC. For instance, I could not run the tutorials on my Mac, so I had to haul out an old PC laptop for my training webinars. It worked out okay, as I could be working on the Mac in the program while watching the tutorial on the PC, but we Mac users get frustrated with these situations. Later, I learned that the internal mail merger program would not work on anything but Internet Explorer, which is unfortunately no longer available for Mac. It would have been nice if we could have at least had Firefox or Chrome, both very commonly used browsers, as an option. This is not a deal breaker for me, but for the price and quality of the system, I would have liked more compatibility.

Antwort des Softwareanbieters

von NeonCRM an 8.9.2014

Sheri, we really appreciate the kind words and positive review, but also thank you for the constructive feedback to make our processes better.

We've heard you and other Mac users loud and clear in regards to accessing the recorded trainings. Where NeonCRM obviously works just fine on PCs and Macs, the webinar provider we work with only renders our recordings in a PC-compatible format. Due to this limitation of our webinar partner, we have made the decision to stream all NeonCRM trainings on YouTube to ensure Mac users and all NeonCRM users have easy access to all training sessions. We'll be having your account manager reach out directly to you to provide this resource directly and these can be accessed with a simple search on YouTube.

In regards to the Microsoft Word mail merge functionality you brought up, that direct push from NeonCRM to Microsoft Word is actually something that is dictated by Microsoft, not us, since they want people to be using Internet Explorer. Unfortunately, Chrome, Firefox, and all other browsers are unable to receive a direct push from any system directly into Microsoft Word. We are looking to see if there's a way around it and will of course let you know. Of course, you can always use the built-in NeonCRM mail merge templates or export to Excel/csv to perform the mail merge externally as well. So there are options!

Again, thank you for the amazing feedback and look forward to growing with you for years to come.
-Your NeonCRM Team

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 2.9.2014