--- description: Detaillierte Informationen über Neon CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Neon CRM Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Mitgliederverwaltung Software](/directory/20045/membership-management/software) > [Neon CRM](/software/102088/neoncrm) # Neon CRM Canonical: https://www.capterra.com.de/software/102088/neoncrm Seite: 1 / 26\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/102088/neoncrm?page=2) > Binde Spender\*innen ein, plane Veranstaltungen, verwalte Mitgliedschaften, verfolge Freiwillige und mehr mit dieser cloudbasierten All-in-one-Software für gemeinnützige Organisationen. > > Bewertung: **4.3/5** von 620 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Neon CRM? NeonCRM ist eine leistungsfähige, integrierte Fundraising-Lösung. NeonCRM wird von kleinen lokalen Gemeinschaften bis hin zu großen nationalen Organisationen eingesetzt. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 620 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Neon One - **Region**: Chicago, USA - **Gegründet**: 2000 ## Gewerblicher Kontext - **Startpreis**: 99,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Absolventen-Management - Anwendungsmanagement - Belegmanagement - Berichterstattung und Statistik - Buchhaltung - CRM - E-Mail Marketing - Elektronische Zahlungen - Eventplanung - Formularverwaltung - Freiwilligen-Management - Fundraising-Management - Gebühren-Management - Kampagnenmanagement - Kommunikationsmanagement - Kontakt-Datenbank - Kontaktmanagement - Mitglieder-Datenbank - Mitglieder-Portal - Mitgliederkommunikation - Mitgliederverzeichnis - Mitgliedschaft-Management - Mitgliedschaftsarten - Mitgliedschaftsverlängerung - Mobiler Zugriff - Online-Spenden - Pfand-Management - Registrierungs-Management - Self-Service Portal - Social-Media-Integration - Spender-Management - Subventions-Management - Veranstaltungsmanagement - Website-Management - Wiederkehrende Spenden - Zahlungsabwicklung ## Integrationen (15 insgesamt) - ClickBid - Constant Contact - Cuseum - Denali Fund - Double the Donation - Eventbrite - Higher Logic Thrive - Mailchimp - Praetorian Guard - QuickBooks Online - QuickBooks Online Advanced - TaxJar - Ujoin - VolunteerLocal - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Mitgliederverwaltung Software](https://www.capterra.com.de/directory/20045/membership-management/software) ## Ähnliche Kategorien - [Mitgliederverwaltung Software](https://www.capterra.com.de/directory/20045/membership-management/software) - [Fundraising-Software (Spendensoftware)](https://www.capterra.com.de/directory/20047/fundraising/software) - [Vereinssoftware](https://www.capterra.com.de/directory/30113/association-management/software) - [Spendenverwaltung Software](https://www.capterra.com.de/directory/30548/donation-management/software) - [NPO Software (Non-Profit-Organisationen)](https://www.capterra.com.de/directory/30805/nonprofit/software) ## Alternativen 1. [DonorPerfect](https://www.capterra.com.de/software/2698/donorperfect-fundraising-software) — 4.5/5 (1471 reviews) 2. [Givebutter](https://www.capterra.com.de/software/172048/givebutter) — 4.8/5 (872 reviews) 3. [Bloomerang](https://www.capterra.com.de/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Blackbaud Raiser's Edge NXT](https://www.capterra.com.de/software/198986/blackbaud-raiser-s-edge-nxt) — 4.2/5 (418 reviews) 5. [Glue Up](https://www.capterra.com.de/software/134209/glue-up) — 4.5/5 (197 reviews) ## Nutzerbewertungen ### "Great Time Saver" — 5.0/5 > **Miranda** | *13. August 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I enjoy that Neon is moving towards being an all in one software solution for our constituent needs. I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience. > > **Nachteile**: The reporting while expansive, is cumbersome. I would rather just be able to grab any and all information that I wish when creating a custom report rather than having to find one that has the information I want and customizing it. I would like to have a sign-in kiosk future for volunteers and for it to print name tags for them that includes their names and role. I would also like to be able to create a recurring volunteer opportunity rather than having to create a new one each time. > > Neon has continued to grow and make enhancements based on user input. I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms. ----- ### "A Major Step Forward for Our Nonprofit Operations" — 5.0/5 > **Kaitlyn** | *14. Februar 2026* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: NeonOne has been a major improvement for us at the Napa County Historical Society. Its pricing is fair and scalable to our yearly profit, making it well suited for small nonprofits like us. NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so we can better plan events and guide our growing membership. This has streamlined our workflows and with a very small staff, has saved us a lot of time to focus on our mission. Customer service has been consistently strong. The support team was fantastic during setup, and the ongoing trainings and resources have been very helpful for our staff. Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit. > > **Nachteile**: One area for improvement is the website functionality. We would love to see more flexibility with spacing and image placement, as well as stronger integration between the website and membership and donation forms. Enhancing these features would make it easier to create more customized pages and provide a smoother experience for both staff and supporters. > > Overall, our experience with the NeonOne CRM has been extremely positive. Since implementing the system, our fundraising efforts have become more successful, with clearer tracking, better donor insights, and more efficient campaign management. The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising. Email campaigns are also significantly easier to manage and more effective. We are able to reach more of our members and constituents, communicate more consistently, and tailor messages in ways that feel intentional rather than overwhelming. Combined with improved donor and membership management, NeonOne has strengthened our ability to engage our community and support our mission. ----- ### "Works well enough" — 3.0/5 > **Amanda** | *13. Februar 2026* | Non-Profit-Organisation Management | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Fairly user friendly - good built in onboarding materials. One place to keep all information and event registrations. Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs. > > **Nachteile**: Feels clunky compared to other CRMs I have used. Quite basic, does not allow for as much customization of reports and fields as I would like. Also would like more ability to work directly in the CRM with my fellow development and communications colleagues. Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily accessible to run in reports which is a real pain as I have to make a report and then go into the individual donor profiles to find the additional info I need and enter it manually. > > I've used a few different CRMs while working in nonprofits and I'd say Neon is in the middle of the pack. It can be clunky and cumbersome to work with - not the most intuitive but once you become familiar with the platform it does what we need it to as a small non-profit. Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple windows to be able to coordinate info so can easily work around the limitations with a couple of extra steps. ----- ### "Great CRM for any size organization." — 5.0/5 > **Brooke** | *28. April 2026* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The multiple communication tools in one program for various reasons from individual emails and text, to collecting donations. > > **Nachteile**: Some of the great features, like the email templates, are hard to use, and the templates are lacking creativity. > > I have had a great experience with neon from day one. They have been helpful to answer any questions and even provide learning sessions for one on one help. ----- ### "Overall, we are glad that we switched to Neon CRM" — 4.0/5 > **Cathy** | *27. Februar 2026* | Non-Profit-Organisation Management | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: I like Neon CRM's user interface. It is clean and intuitive for routine transactions. The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability. We use it primarily for our membership database. We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it. > > **Nachteile**: There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with no option for me to decide how I want them displayed). In that same area, the company contacts default view is all, rather than current. I would love to set the default to current and still be able to see former contacts at my option. Similarly, I would like to choose how many display as a default setting. These things seem small but cumulatively cost me time. On a separate note, I wish the credit card processing fees were lower. > > Our experience has been overall positive. It was very essential for my organization to hire a consultant to help us transition over to Neon since we have no internal IT capacity and it's hard to absorb the work of a member database transition while also still doing the regular work that is required. We worked with a Neon partner, Back Office Thinking, and they have been terrific. ----- Seite: 1 / 26\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/102088/neoncrm?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/102088/neoncrm) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten