AirManual

A simple and effective tool of onboarding and SOP documentation

Kommentare: We used AirManual to automate our pre-onboarding and onboarding process. New hire feedback has been fantastic and the team have found it easy to use. What makes AirManual really special is the customer support and training they provide. We've been blown away by the attention to detail and help we've had to guide us through the process.

Vorteile:

The software is simple to use and does what is say on the tin. You can create simple checklist quickly and it's easy to edit and update.

Nachteile:

Some features are still in development but the AirManual team have been fabulous at responding to feature requests and the tool keeps getting better and better.

A highly effective tool that keeps things simple

Kommentare: Simple is the name of our game and with AirManual, you get exactly that. A simple and quick way to get everything organized and documented to keep your team flowing day to day with ease.

Vorteile:

I love that it is easy to get started on a new document in the blink of an eye and you can have something good going strong in about the same amount of time it takes to brush your teeth.

Nachteile:

I don't think I have found anything I don't like, but I'm looking forward for new features to keep rolling out for even more usage options.

Aimee's Review

Vorteile:

It is a live document that can be amended as the business changes and grows.

Nachteile:

The size of photos and fonts cannot be changed in the document. I understand that it is supposed to be an online document, but for parts of it we need to print and this can be costly due to the amount of pages that prints off. I also have to adjust the size of the photos elsewhere before being able to copy them into AirManual.

Systemise your business!

Kommentare: The onboarding support has been terrific. The group sessions are critical to get traction and make the most of the system, and I'm excited to see what additional efficiencies we can drive through the business.

Vorteile:

It's a great tool to guide you through getting the nuances of completing a task properly, out of your head and into a usable format for others. In doing so, we've been able to share knowledge much more effectively, and remove bottlenecks. We have a task management system, but this doesn't provide the texture and depth needed to help someone deliver that task. Airmanual solves that problem.

Nachteile:

It's a neat system. My biggest challenge was getting clarity on how our task management system would dovetail with Airmanual. that's more of a reflection of me rather than Airmanual though.

Finally A Place We Can All Document Our Processes

Kommentare: The team were brilliant at onboarding us. Rather than just an app, I felt we gained a process and system for documenting and sharing processes in our growing business.

Vorteile:

The guided checklists ensure the overview, big picture is covered before getting into the detail. It's uncluttered and really enables the team to focus on documenting how things are done.

Nachteile:

I'd like to see the manage features integrated into the whole documentation process, rather than having to switch modes/views.