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Was ist Brivo Access?

Cloudbasierte Zugriffskontrolle und Smart-Spaces-Technologie, die schlüssellosen Zugang, mobile Anmeldeinformationen, Remote-Sicherheitsmanagement, intelligente Schlösser, Besuchermanagement und Identitätsmanagementlösungen auf den Markt bringt. Die Brivo-Plattform ermöglicht die Sicherheitsautomatisierung und das Remotemanagement, verbessert die Mitarbeiter- und Mietererfahrung und verbessert die Sicherheit aller Personen und Vermögenswerte in physischen Räumen jeder Art.

Wer verwendet Brivo Access?

Unternehmensgeschäft, Gewerbeimmobilien, Mehrfamilienwohnungen, Kommerzielle Büros, Gesundheitszentren und Fitnessstudios, Herstellung, Vertrieb, Glaubensbasierte Organisationen, Finanzinstitutionen, Bildungswesen und Schulen

Brivo Access Software - 1
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Brivo Access

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,2
Kundenservice
4,2
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,0

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
51%
4
31%
3
14%
2
2%
1
2%
Erica
Director of Operations in USA
Religiöse Einrichtungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fabulous Product!

5,0 vor 3 Monaten

Kommentare: I am so happy that we switched from Tru Portal! Brivo Access is easy to use and manage even for people who are not tech savvy!

Vorteile:

It is easy to use and the app is essential for me so that I can lock and unlock doors when I am not on site. It is easy to set up users, easy to use and manage. I can assign users temporary access in case they just need it for a short time.

Nachteile:

I love it all! Luckily we have been using our security company for a long time and they know all of the tunnels and access panels around the church. They had to do some creative wiring to hook up some of the panels but that isn't a Brivo thing. It is an old building thing!

Gary B.
Gary B.
President in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great product, The worst customer service!!

5,0 vor 3 Monaten

Kommentare: Last repair was my last. I ripped out system. I would rather have a key and an intercom. Simple system. It would take me 3-4 days to get anyone on the phone. After getting them on the phone, I would get transferred 6-7 times, and many times I got disconnected. It is very difficult to understand the person on the phone. Did I say frustration! To my real estate friends, run from this product due to the customer service. I inherited this system. The monthly is too expensive. They are about $70.00 per month, and others are $10.00 per month. It was all good until I needed help!

Vorteile:

When it worked, it was a great product.

Nachteile:

Overpriced compared to competitors. Not just the product itself, but the monthly is 6-7 times more than the competition. The worst part about this product is the customer service. It is the worst customer service. If you don't mind, taking 3-4 days to resolve an issue, then this is your company.

James
President / Owner in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Almost Done

3,0 vor 2 Jahren

Kommentare: Brivo - Does not get back or follow through with its promises as a company. I can list things we as dealers have been promised and have not one after another. I have to hound them to get any response. It is also very frustrating to see costs going up for fewer services. I do not have an issue with cost increases as long as values are created.

Vorteile:

As a contractor that installs and runs only Brivo as their go-to, I like that I can train any HR person in 1 - 2 hours. turn over is high. so training is imperative to keep the system up.

Nachteile:

It is not close to being done. We are still waiting on things to be finished but they keep adding on to it. So it is good enough to sell but not complete. We have been pushing this for 3 years now. Also, the labelling in the program side is very inconsistent and if you did not use the system much you would not realize just what an issue this is.

Spencer
System Administrator in USA
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good product, but two requests

4,0 vor 2 Jahren

Kommentare: The system has allowed us to standardize access to buildings and centrally manage our users' keys. We can limit their access when necessary or lock out building access in emergencies. All of this and more has been very helpful to our organization.

Vorteile:

The web interface is easy to use and effective/stable. Changes seem to propagate to the panels quickly. I really like that the events stream in real-time and that the reports can be scheduled and emailed on the schedule.

Nachteile:

My main complaint is that card numbers do not sync from Active Directory. This means that, every time we assign/reassign a proximity card, I have to log into the interface to change it, even though we already store that in AD. I have requested this before but the company said they wouldn't allow that. An alternative would be API access so that I could integrate it with my existing change process. But you have to PAY for API access?! I've never heard of that before - this is the only service we have with that requirement. Other than that, the system works very well.

Jenny
senior workplace manager in USA
Gewerbeimmobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Workplace Manager review

4,0 letztes Jahr

Kommentare: Great! No issues that I am aware of from an admin perspective, users find it easy enough to install/use on a daily basis. Overall, brivo is reliable.

Vorteile:

Brivo is relatively easy for an non-IT person to manager. Our low voltage vendor installed the physical hardware and helped created doors/etc on the dashboard. Once everything was installed, I was able to create a group for our employees. Management of users (onboarding/offboard/troubleshooting) is relatively easy...I am not our IT support, so when issues scale above my knowledge base I will call brivo support. Luckily I haven't had any issues...so I haven't called support yet. For what it's worth, I have a pretty good base-understanding of access control systems (as in, I can create a group, user, pull some reporting, etc).

Nachteile:

too many apps, why is there a badge app/admin app? would be great to funnel all services/functions under 1 app. I'm actually pretty sure there are three apps.