Was ist Lightspeed?
LightspeedEVO ist ein intuitives, integriertes Händlermanagementsystem, mit dem du dein Geschäft ausbauen kannst. Steigere den Umsatz, optimiere deinen Prozess und biete einen besseren Service – alles auf einer Plattform.
Mit seiner Technologie ermöglicht Lightspeed deinem Händlerbetrieb, deinen Kunden ein großartiges Erlebnis zu bieten – und gleichzeitig dein Geschäft auszubauen.
Jeder Händlerbetrieb ist anders, und du solltest ein DMS (Data Management System) haben, das für deine Bedürfnisse entwickelt wurde. Mit Lightspeed kannst du deine Händlerziele erreichen.
Wer verwendet Lightspeed?
Händler und Einzelhändler für Schiffe/Boote Händler und Einzelhändler für Powersport-Fahrzeuge Händler und Einzelhändler für Motorräder Händler und Einzelhändler für Wohnmobile Miet- und Lagermanagement Gehaltsabrechnung CRM
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Bewertungen über Lightspeed
Review of Lightspeed
A suggestion would be to send a representative when a new company goes live with the accounting program
or hold an in house school in the state the customers are located.
EX. as a dealer for your product we would be contacted the date, time and location of your school.
Therefore we could send an employee.
the system knows more than we do!!lol excellent system for parts, labor, sales, etc
in person school would have been very helpful at the time of installing equipment. The cost of sending a trainer from lightspeed was too expensive and he or she wouldn't have known the way our accounting was set up. The accounting system is very hard to grasp . We were using quickbooks before we changed to lightspeed accounting. It should integrate with AG parts and service
Powersports Dealership on Lightspeed Evo
Kommentare: Lightspeed is a big improvement from our historic system. With quick internet speeds, the system works well but on slower speeds it can grind to a hault. The major thing missing from Lightspeed is easy to read, pre-canned reports aka dashboards for users to understand. This is across the board for all departments. The data is in the system but hard to understand for most.
- Updates happen on a frequent basis. - Plenty of report options but most involve exporting to excel. Not enough "pre-canned" reports. Users must be tech savy, nearly with accounting background to run reports. - Cloud solution is nice vs. internal hardware.
- Screen resolution makes things very small or blurry if made larger. - Feature suggestions do not get attention unless multiple dealerships ask for implementation. - Creditcard integration with Worldpay in Canada. The hardware for machines is terribly outdated. No tap to pay options. - Receipt printers are local not network printers. Sharing local printers in windows is not easy and now against security protocol for Windows. Bandage solution is to buy local printers for every machine. - When logging out of one computer and into another computer the session kills all activities you were in. It would be nice if when logging out the invoices, deals, etc were left in limbo and re-opened when logging into the new computer.
From a powersports dept. managers perspective
Kommentare: Okay but not great. With a few minor changes it could be great.
Desktop widgets. Automated task like customer notification for special order parts. The ability to make custom reports.
More "guard rails" to prevent staff from making mistakes. How about pop up windows that warn staff when there's a bal due on a special order pick up invoice. Or alert staff that a customer they've added to an invoice has special ordered parts ready for pick up. 1- Unable to create spring orders that do not affect the function of the buying guide. 2- Unable to allocate inbound parts for stock to a customer's special order at time of sale 3-Unable to use a scan gun for receiving 4-The system needs more filters. ie The ability to scan a part label and locate the part on a customers special order list. Then have the system auto fill as the parts are scanned. Add an addition button function to pick up these scanned parts. 5- Parts that have a min / max should automatically populate the buying guide. Why do I need to run a buying guide to add these items manually when I already set minimum and max inventory levels? 6-Please give us the ability to pickup all special orders and layaway parts for a customer with one mouse click. The current process of clicking on each individual special order and layaway is so tedious. Especially when the special order and layaway were originally sold on the same invoice. 7- Automated special ordered parts in re-notification that can be set by the dealer if a customer hasn't picked up parts a few days after the customer received the first notification. 8- Add the ability for sales staff to see when a special order for a deal has arrived
Best Software for our Powersports Department!!
I love these easiness of the accounting side of Lightspeed. It has been a game changer in timely processing.
It looks like it was made in the 1990's.
Software that fits the outdoor powersports business model
Kommentare: We count on a DMS to provide us a multitude of operational and accounting components along with a rock solid set of books for decision making and business banking needs. Lightspeed software does help us meet these needs
The software is relevant to our industry and has features and benefits that help us manage the entire business of selling and supporting outdoor power sports. The suite does fit into sales service and parts departments daily interactions with staff customers and vendors very well.
Support is virtually non existent. We have tried several different areas of seeking support and have been met with virtual crickets at every attempt. We are left to resolve most issues ourselves.